GP surgery in Dukinfield
Dukinfield Medical Practice
20 Concord Way, Dukinfield, SK16 4DB
Scores 48 out of 100, average for a GP surgery in England. 76% of patients say their experience is good and 68% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 61
- Easy to get through on the phone62
- Easy to contact online80
- Good experience of getting in touch44
- Did not wait too long for the appointment63
Quality of care 30
- Patients rate the surgery as good38
- Patients got what they needed3
- Doctors and nurses listen20
- Patients trust the staff10
- Inspection rating (Good)50
- Health checks and screening done70
- Meets NHS clinical targets89
- Children vaccinated on time81
What patients say
115 patients answered the 2026 NHS survey about this surgery.
68%
find the phone easy
well above the England average (57%)
76%
say their experience is good
about the England average (77%)
-7
change since last year
2025: 82% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 68% | 57% | 83% |
| Easy to contact via website | 71% | 58% | 71% |
| Easy to contact via NHS App | 60% | 54% | 44% |
| Reception staff helpful | 82% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 19% |
| Sees preferred clinician | 62% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 87% |
| Next steps within 2 days | 91% | 93% | 97% |
| Good experience of contacting | 73% | 73% | 70% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 54% |
| Waiting time was about right | 76% | 69% | 78% |
| Remote appointment | 27% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 87% |
| Treated with care and concern | 82% | 86% | 84% |
| Considered mental wellbeing | 76% | 75% | 72% |
| Had all the information needed | 90% | 92% | 92% |
| Confidence and trust | 86% | 93% | 92% |
| Involved in decisions | 84% | 92% | 92% |
| Needs were met | 78% | 90% | 87% |
| Overall | |||
| Overall experience good | 76% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 83% |
| Supported by local services | 76% | 70% | 69% |
| Discussed managing condition | 34% | 43% | 33% |
| Agreed a care plan | 65% | 46% | 59% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 7:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 7am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 November 2025. Bank holidays may differ.
- Address
- 20 Concord Way, Dukinfield, SK16 4DB
- Phone
- 0161 343 6382
- Website
- dukinfieldmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Hyde PCN (a group of local surgeries that share services)
- NHS code
- P89021 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Hollies Surgery
- 83 Birch Lane, Dukinfield, SK16 4AJ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 15 March 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Outstanding |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.2% | 15.2% |
| Diabetes | 9.3% | 7.9% |
| Asthma | 8.7% | 6.6% |
| COPD | 3.4% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 18.2% | 14.3% |
| Obesity | 16.6% | 13.9% |
| Smoking | 15.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 82% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dukinfield Medical Practicethis surgery | – | 48 | 68% | 76% | Yes |
| Town Hall SurgeryDukinfield, SK16 4LD | 0.4 miles | 72 | 75% | 87% | Yes |
| King Street Medical CentreDukinfield, SK16 4JZ | 0.4 miles | 73 | 83% | 90% | Yes |
| Ashton Medical GroupAshton-under-Lyne, OL6 6EW | 0.9 miles | 15 | 56% | 69% | Yes |
| Albion Medical PracticeAshton-under-Lyne, OL6 6HF | 0.9 miles | 3 | 37% | 53% | Yes |
| Ashton GP ServiceAshton Under Lyne, OL6 7SR | 0.9 miles | 2 | 42% | 63% | Yes |
| West End Medical CentreAshton-under-Lyne, OL7 0LH | 1.0 miles | 27 | 47% | 81% | Yes |
| Grosvenor Medical CentreStalybridge, SK15 1RZ | 1.1 miles | 78 | 86% | 90% | Yes |
| HT PracticeAshton-under-Lyne, OL7 0NW | 1.1 miles | 30 | 55% | 77% | Yes |
| St. Andrew's House SurgeryStalybridge, SK15 2AU | 1.1 miles | 96 | 92% | 94% | Yes |
Town Hall Surgery is 0.4 miles away, scores 72 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Dukinfield Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dukinfield Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0161 343 6382.
How do patients rate Dukinfield Medical Practice?
In the 2026 NHS GP Patient Survey, 76% of patients at Dukinfield Medical Practice said their overall experience was good. The England average is 77%. 68% found it easy to get through by phone (England 57%). Its GPScore is 48 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Dukinfield Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Dukinfield Medical Practice as Good at its last published inspection (report published 15 March 2019).
What are the opening times of Dukinfield Medical Practice?
Reception is open Monday 8:30am to 7:30pm, Tuesday 8:30am to 6:30pm, Wednesday 7am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 November 2025. Bank holidays may differ.
How do I contact Dukinfield Medical Practice?
Call 0161 343 6382 or visit its website, dukinfieldmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 20 Concord Way, Dukinfield, SK16 4DB.
Does Dukinfield Medical Practice have a branch surgery?
Yes. Dukinfield Medical Practice also runs The Hollies Surgery (83 Birch Lane, Dukinfield, SK16 4AJ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Dukinfield Medical Practice?
Around 11,085 patients are registered (January 2025). The surgery is part of Hyde PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.