GP surgery in Maidstone
Bearsted
Yeoman Lane, Bearsted, Maidstone, ME14 4DS
Scores 82 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 66% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 81
- Easy to get through on the phone59
- Easy to contact online97
- Good experience of getting in touch86
- Did not wait too long for the appointment74
Quality of care 78
- Patients rate the surgery as good80
- Patients got what they needed44
- Doctors and nurses listen95
- Patients trust the staff91
- Inspection rating (Good)50
- Health checks and screening done52
- Meets NHS clinical targets57
- Children vaccinated on time59
What patients say
105 patients answered the 2026 NHS survey about this surgery.
66%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 84% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 66% | 57% | 62% |
| Easy to contact via website | 86% | 58% | 76% |
| Easy to contact via NHS App | 71% | 54% | 62% |
| Reception staff helpful | 94% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 28% |
| Sees preferred clinician | 40% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 92% |
| Next steps within 2 days | 93% | 93% | 91% |
| Good experience of contacting | 88% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 51% | 57% | 62% |
| Waiting time was about right | 80% | 69% | 69% |
| Remote appointment | 28% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 97% | 87% | 91% |
| Treated with care and concern | 97% | 86% | 90% |
| Considered mental wellbeing | 78% | 75% | 74% |
| Had all the information needed | 98% | 92% | 94% |
| Confidence and trust | 98% | 93% | 97% |
| Involved in decisions | 97% | 92% | 92% |
| Needs were met | 90% | 90% | 94% |
| Overall | |||
| Overall experience good | 88% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 86% |
| Supported by local services | 73% | 70% | 79% |
| Discussed managing condition | 48% | 43% | 41% |
| Agreed a care plan | 36% | 46% | 66% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 May 2023. Bank holidays may differ.
- Address
- Yeoman Lane, Bearsted, Maidstone, ME14 4DS
- Phone
- 01622 737326
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Ridge PCN (a group of local surgeries that share services)
- NHS code
- G82074 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.9% | 15.2% |
| Diabetes | 6.8% | 7.9% |
| Asthma | 5.8% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 13.1% | 14.3% |
| Obesity | 9.1% | 13.9% |
| Smoking | 6.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 74% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 62% | 57% |
| Diabetes: annual foot check | 89% | 78% |
| Asthma: annual review | 69% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bearstedthis surgery | – | 82 | 66% | 88% | Yes |
| The Medical Centre GroupMaidstone, ME15 7LN | 1.6 miles | 91 | 88% | 90% | No |
| MoteMaidstone, ME15 9FL | 1.9 miles | 5 | 41% | 61% | Yes |
| Wallis AvenueMaidstone, ME15 9JJ | 2.1 miles | 10 | 47% | 72% | Yes |
| The College PracticeMaidstone, ME15 6SB | 2.2 miles | 2 | 27% | 59% | Yes |
| Brewer StreetMaidstone, ME14 1RU | 2.2 miles | 64 | 78% | 86% | Yes |
| LangleyMaidstone, ME17 3JY | 2.3 miles | 99 | 97% | 98% | No |
| The Vine Medical CentreMaidstone, ME16 8RL | 2.6 miles | 18 | 53% | 62% | Yes |
| Bower Mount Medical PracticeMaidstone, ME16 8AX | 2.9 miles | 44 | 42% | 77% | Yes |
| BlackthornMaidstone, ME16 9AL | 3.7 miles | 45 | 59% | 83% | Yes |
Common questions
Is Bearsted taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bearsted was taking on new patients. You can register online through the NHS website or call the surgery on 01622 737326.
How do patients rate Bearsted?
In the 2026 NHS GP Patient Survey, 88% of patients at Bearsted said their overall experience was good. The England average is 77%. 66% found it easy to get through by phone (England 57%). Its GPScore is 82 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Bearsted?
The Care Quality Commission, which inspects GP surgeries in England, rated Bearsted as Good at its last published inspection (report published 18 April 2024).
What are the opening times of Bearsted?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 May 2023. Bank holidays may differ.
How do I contact Bearsted?
Call 01622 737326. You can also book and order repeat prescriptions in the NHS App. The address is Yeoman Lane, Bearsted, Maidstone, ME14 4DS.
How many patients are registered at Bearsted?
Around 15,777 patients are registered (January 2025). The surgery is part of The Ridge PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.