GP surgery in Knaresborough
Beech House Surgery
1 Ash Tree Road, Knaresborough, HG5 0UB
Scores 77 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 84% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 81
- Easy to get through on the phone87
- Easy to contact online95
- Good experience of getting in touch58
- Did not wait too long for the appointment75
Quality of care 67
- Patients rate the surgery as good70
- Patients got what they needed58
- Doctors and nurses listen30
- Patients trust the staff32
- Inspection rating (Good)50
- Health checks and screening done78
- Meets NHS clinical targets89
- Children vaccinated on time96
What patients say
112 patients answered the 2026 NHS survey about this surgery.
84%
find the phone easy
well above the England average (57%)
85%
say their experience is good
well above the England average (77%)
-5
change since last year
2025: 90% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 84% | 57% | 89% |
| Easy to contact via website | 83% | 58% | 63% |
| Easy to contact via NHS App | 81% | 54% | 68% |
| Reception staff helpful | 87% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 43% |
| Sees preferred clinician | 43% | 42% | 30% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 93% |
| Next steps within 2 days | 94% | 93% | 94% |
| Good experience of contacting | 78% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 70% |
| Waiting time was about right | 80% | 69% | 81% |
| Remote appointment | 39% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 94% |
| Treated with care and concern | 87% | 86% | 92% |
| Considered mental wellbeing | 76% | 75% | 82% |
| Had all the information needed | 96% | 92% | 98% |
| Confidence and trust | 91% | 93% | 100% |
| Involved in decisions | 92% | 92% | 96% |
| Needs were met | 92% | 90% | 96% |
| Overall | |||
| Overall experience good | 85% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 71% | 79% | 95% |
| Supported by local services | 77% | 70% | 72% |
| Discussed managing condition | 64% | 43% | 49% |
| Agreed a care plan | 32% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 October 2025. Bank holidays may differ.
- Address
- 1 Ash Tree Road, Knaresborough, HG5 0UB
- Phone
- 01423 542562
- [email protected]
- Website
- www.beechhousesurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Knaresborough & Rural PCN (a group of local surgeries that share services)
- NHS code
- B82069 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 13.8% | 14.3% |
| Obesity | 15.4% | 13.9% |
| Smoking | 9.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Beech House Surgerythis surgery | – | 77 | 84% | 85% | Yes |
| Stockwell Road SurgeryKnaresborough, HG5 0JY | 0.1 mile | 96 | 96% | 98% | Yes |
| Eastgate Medical GroupKnaresborough, HG5 0AD | 0.3 miles | 46 | 60% | 73% | Yes |
| Kingswood SurgeryHarrogate, HG2 7SA | 2.5 miles | 85 | 81% | 90% | Yes |
| Strayside HealthHarrogate, HG1 5AR | 2.8 miles | 66 | 63% | 82% | Yes |
| The Spa SurgeryHarrogate, HG1 5AR | 2.8 miles | 73 | 55% | 84% | Yes |
| Church Avenue Medical GroupHarrogate, HG1 4HG | 2.9 miles | 82 | 76% | 85% | Yes |
| Moss Healthcare HarrogateHarrogate, HG1 5JP | 3.3 miles | 39 | 51% | 78% | Yes |
| The Leeds Road PracticeHarrogate, HG2 8AY | 3.5 miles | 82 | 60% | 90% | Yes |
| Crossley Street SurgeryWetherby, LS22 6RT | 6.4 miles | 94 | 78% | 94% | Yes |
Stockwell Road Surgery is 0.1 mile away, scores 96 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Beech House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Beech House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01423 542562.
How do patients rate Beech House Surgery?
In the 2026 NHS GP Patient Survey, 85% of patients at Beech House Surgery said their overall experience was good. The England average is 77%. 84% found it easy to get through by phone (England 57%). Its GPScore is 77 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Beech House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Beech House Surgery as Good at its last published inspection (report published 26 June 2026).
What are the opening times of Beech House Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 October 2025. Bank holidays may differ.
How do I contact Beech House Surgery?
Call 01423 542562 or visit its website, www.beechhousesurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is 1 Ash Tree Road, Knaresborough, HG5 0UB.
How many patients are registered at Beech House Surgery?
Around 7,558 patients are registered (January 2025). The surgery is part of Knaresborough & Rural PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.