GP surgery in Sheffield
Birley Health Centre
120 Birley Lane, Sheffield, S12 3BP
Scores 57 out of 100, average for a GP surgery in England. 82% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 48
- Easy to get through on the phone29
- Easy to contact online40
- Good experience of getting in touch56
- Did not wait too long for the appointment62
Quality of care 68
- Patients rate the surgery as good60
- Patients got what they needed37
- Doctors and nurses listen87
- Patients trust the staff66
- Inspection rating (Good)50
- Health checks and screening done62
- Meets NHS clinical targets81
- Children vaccinated on time89
What patients say
110 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
82%
say their experience is good
above the England average (77%)
+16
change since last year
2025: 66% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 29% |
| Easy to contact via website | 54% | 58% | 69% |
| Easy to contact via NHS App | 62% | 54% | 52% |
| Reception staff helpful | 84% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 30% |
| Sees preferred clinician | 51% | 42% | 53% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 81% |
| Next steps within 2 days | 95% | 93% | 100% |
| Good experience of contacting | 78% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 68% | 57% | 56% |
| Waiting time was about right | 75% | 69% | 71% |
| Remote appointment | 19% | 26% | 27% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 76% |
| Treated with care and concern | 87% | 86% | 80% |
| Considered mental wellbeing | 84% | 75% | 75% |
| Had all the information needed | 96% | 92% | 88% |
| Confidence and trust | 95% | 93% | 84% |
| Involved in decisions | 91% | 92% | 93% |
| Needs were met | 89% | 90% | 82% |
| Overall | |||
| Overall experience good | 82% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 89% |
| Supported by local services | 57% | 70% | 76% |
| Discussed managing condition | 33% | 43% | 41% |
| Agreed a care plan | 51% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 October 2023. Bank holidays may differ.
- Address
- 120 Birley Lane, Sheffield, S12 3BP
- Phone
- 0114 235 8038
- Website
- www.birleyhealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Townships 1 PCN (a group of local surgeries that share services)
- NHS code
- C88025 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 30 March 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.0% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 10.3% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 4.2% | 3.0% |
| Depression | 15.5% | 14.3% |
| Obesity | 13.6% | 13.9% |
| Smoking | 12.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Birley Health Centrethis surgery | – | 57 | 50% | 82% | Yes |
| The Thorpe PracticeSheffield, S20 6PD | 0.9 miles | 30 | 55% | 68% | Yes |
| Charnock Health Primary Care CentreSheffield, S12 3GH | 1.0 miles | 41 | 52% | 76% | Yes |
| Jaunty Springs Health CentreSheffield, S12 3DZ | 1.0 miles | 50 | 55% | 81% | Yes |
| Stonecroft Medical CentreSheffield, S12 2LJ | 1.2 miles | 94 | 85% | 92% | Yes |
| Richmond Medical CentreSheffield, S13 8NA | 1.5 miles | 59 | 57% | 81% | Yes |
| Woodhouse Medical CentreSheffield, S13 7LY | 1.6 miles | 11 | 29% | 69% | Yes |
| Mosborough Health CentreSheffield, S20 5BQ | 1.7 miles | 47 | 46% | 74% | Yes |
| Crystal Peaks Medical CentreSheffield, S20 7HZ | 1.8 miles | 87 | 68% | 93% | Yes |
| East Bank Medical CentreSheffield, S2 2AG | 2.1 miles | 87 | 69% | 93% | Yes |
Stonecroft Medical Centre is 1.2 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Birley Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Birley Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0114 235 8038.
How do patients rate Birley Health Centre?
In the 2026 NHS GP Patient Survey, 82% of patients at Birley Health Centre said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 57 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Birley Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Birley Health Centre as Good at its last published inspection (report published 30 March 2016).
What are the opening times of Birley Health Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 October 2023. Bank holidays may differ.
How do I contact Birley Health Centre?
Call 0114 235 8038 or visit its website, www.birleyhealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 120 Birley Lane, Sheffield, S12 3BP.
How many patients are registered at Birley Health Centre?
Around 9,222 patients are registered (January 2025). The surgery is part of Townships 1 PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.