GP surgery in Woodhouse

Woodhouse Medical Centre

5-7 Skelton Lane, Woodhouse, Sheffield, S13 7LY

Taking on new patientsInspection: Good12,008 patients

Scores 11 out of 100, poor for a GP surgery in England. 69% of patients say their experience is good and 29% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.

Poor Scores higher than 11% of GP surgeries in England. Based on 117 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 7

  • Easy to get through on the phone5
  • Easy to contact online8
  • Good experience of getting in touch6
  • Did not wait too long for the appointment29

Quality of care 19

  • Patients rate the surgery as good19
  • Patients got what they needed7
  • Doctors and nurses listen18
  • Patients trust the staff7
  • Inspection rating (Good)50
  • Health checks and screening done65
  • Meets NHS clinical targets96
  • Children vaccinated on time57

What patients say

117 patients answered the 2026 NHS survey about this surgery.

29%

find the phone easy

well below the England average (57%)

69%

say their experience is good

well below the England average (77%)

+11

change since last year

2025: 58% · 2026: 69%

Getting in touch

Contacted the surgery by phone74%
Had their call answered straight away4%
Gave up or got no answer12%
Knew what would happen next straight away69%

The appointment

Were seen the same day23%
Waited more than a week38%
Were seen face to face80%
Saw a GP (rather than a nurse or other staff)46%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 29% 57% 21%
Easy to contact via website 35% 58% 39%
Easy to contact via NHS App 50% 54% 41%
Reception staff helpful 80% 85% 78%
Seeing the same person
Has a preferred clinician 22% 31% 28%
Sees preferred clinician 20% 42% 3%
What happened when they got in touch
Knew what would happen next 79% 84% 81%
Next steps within 2 days 93% 93% 93%
Good experience of contacting 53% 73% 52%
The appointment
Offered a choice of time or day 42% 57% 32%
Waiting time was about right 64% 69% 59%
Remote appointment 20% 26% 19%
The doctor or nurse
Good at listening 81% 87% 82%
Treated with care and concern 83% 86% 79%
Considered mental wellbeing 69% 75% 72%
Had all the information needed 89% 92% 86%
Confidence and trust 85% 93% 88%
Involved in decisions 88% 92% 91%
Needs were met 81% 90% 83%
Overall
Overall experience good 69% 77% 58%
Living with a long-term condition
Confident managing conditions 66% 79% 63%
Supported by local services 72% 70% 59%
Discussed managing condition 41% 43% 34%
Agreed a care plan 45% 46% 43%

Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to noon 2pm to 6pm
Tuesday8am to noon 2pm to 6pm
Wednesday8am to noon 2pm to 6pm
Thursday8am to noon 2pm to 5pm
Friday8am to noon 2pm to 6pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 28 August 2020. Bank holidays may differ.

Address
5-7 Skelton Lane, Woodhouse, Sheffield, S13 7LY
Phone
0114 229 3090
Website
www.woodhousehealthcentre.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Townships 2 PCN (a group of local surgeries that share services)
NHS code
C88072 · NHS profile

Access and facilities

  • Wheelchair access
  • Cycle parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 10 October 2016

This rating is 9 years old. The CQC has not published a newer inspection.

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

12,008registered patients
Among the pooresthow well off the local area is
80.4years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension18.7%15.2%
Diabetes9.4%7.9%
Asthma10.1%6.6%
COPD3.6%1.9%
Coronary heart disease5.2%3.0%
Depression22.9%14.3%
Obesity15.7%13.9%
Smoking15.8%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4975%67%
Cervical screening, women 50-6479%75%
Blood pressure controlled (hypertension, under 80)72%68%
Blood pressure checked in last 5 years (45+)91%87%
Diabetes: blood pressure on target79%75%
Diabetes: blood sugar (HbA1c) on target45%57%
Diabetes: annual foot check83%78%
Asthma: annual review75%66%

Other surgeries nearby

All surgeries in Woodhouse →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Woodhouse Medical Centrethis surgery1129%69%Yes
Handsworth Medical PracticeSheffield, S13 9BZ1.1 miles6354%76%Yes
Crystal Peaks Medical CentreSheffield, S20 7HZ1.3 miles8768%93%Yes
The Thorpe PracticeSheffield, S20 6PD1.4 miles3055%68%Yes
Richmond Medical CentreSheffield, S13 8NA1.5 miles5957%81%Yes
Birley Health CentreSheffield, S12 3BP1.6 miles5750%82%Yes
Waverley Medical CentreRotherham, S60 8GD1.8 milesNo
Sothall & Beighton Health CentresSheffield, S20 1HQ1.9 miles1544%73%Yes
Jaunty Springs Health CentreSheffield, S12 3DZ2.0 miles5055%81%Yes
Treeton Medical CentreRotherham, S60 5PW2.0 miles7770%88%Yes

Handsworth Medical Practice is 1.1 miles away, scores 63 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Woodhouse Medical Centre taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Woodhouse Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0114 229 3090.

How do patients rate Woodhouse Medical Centre?

In the 2026 NHS GP Patient Survey, 69% of patients at Woodhouse Medical Centre said their overall experience was good. The England average is 77%. 29% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for Woodhouse Medical Centre?

The Care Quality Commission, which inspects GP surgeries in England, rated Woodhouse Medical Centre as Good at its last published inspection (report published 10 October 2016).

What are the opening times of Woodhouse Medical Centre?

Reception is open Monday 8am to noon 2pm to 6pm, Tuesday 8am to noon 2pm to 6pm, Wednesday 8am to noon 2pm to 6pm, Thursday 8am to noon 2pm to 5pm, Friday 8am to noon 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 August 2020. Bank holidays may differ.

How do I contact Woodhouse Medical Centre?

Call 0114 229 3090 or visit its website, www.woodhousehealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 5-7 Skelton Lane, Woodhouse, Sheffield, S13 7LY.

How many patients are registered at Woodhouse Medical Centre?

Around 12,008 patients are registered (January 2025). The surgery is part of Townships 2 PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.