GP surgery in Brackley
Brackley Medical Centre
And Community Hospital, Wellington Road, Brackley, NN13 6QZ
Scores 58 out of 100, average for a GP surgery in England. 82% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 66
- Easy to get through on the phone57
- Easy to contact online94
- Good experience of getting in touch57
- Did not wait too long for the appointment67
Quality of care 45
- Patients rate the surgery as good62
- Patients got what they needed33
- Doctors and nurses listen36
- Patients trust the staff13
- Inspection rating (Good)50
- Health checks and screening done27
- Meets NHS clinical targets88
- Children vaccinated on time84
What patients say
112 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
well above the England average (57%)
82%
say their experience is good
above the England average (77%)
-6
change since last year
2025: 88% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 75% |
| Easy to contact via website | 82% | 58% | 85% |
| Easy to contact via NHS App | 54% | 54% | 74% |
| Reception staff helpful | 91% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 23% |
| Sees preferred clinician | 47% | 42% | 41% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 94% |
| Next steps within 2 days | 97% | 93% | 97% |
| Good experience of contacting | 78% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 78% |
| Waiting time was about right | 77% | 69% | 79% |
| Remote appointment | 13% | 26% | 6% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 96% |
| Treated with care and concern | 89% | 86% | 96% |
| Considered mental wellbeing | 73% | 75% | 91% |
| Had all the information needed | 91% | 92% | 98% |
| Confidence and trust | 87% | 93% | 99% |
| Involved in decisions | 91% | 92% | 96% |
| Needs were met | 89% | 90% | 99% |
| Overall | |||
| Overall experience good | 82% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 87% |
| Supported by local services | 82% | 70% | 82% |
| Discussed managing condition | 58% | 43% | 69% |
| Agreed a care plan | 44% | 46% | 49% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 8:30am to noon |
| Sunday | Closed |
Confirmed by the surgery on 14 November 2024. Bank holidays may differ.
- Address
- And Community Hospital, Wellington Road, Brackley, NN13 6QZ
- Phone
- 01280 702436
- [email protected]
- Website
- www.brackleymedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Brackley & Towcester PCN (a group of local surgeries that share services)
- NHS code
- K83049 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and child parking
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.8% | 15.2% |
| Diabetes | 6.4% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 12.9% | 13.9% |
| Smoking | 11.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Brackley Medical Centrethis surgery | – | 58 | 65% | 82% | Yes |
| Springfield SurgeryBrackley, NN13 6JJ | 0.6 miles | 85 | 67% | 88% | Yes |
| The Swan PracticeBuckingham, MK18 1NU | 7.0 miles | 5 | 36% | 60% | Yes |
| Woodlands SurgeryBanbury, OX16 3WT | 7.9 miles | 44 | 77% | 80% | Yes |
| Hightown SurgeryBanbury, OX16 9DB | 8.4 miles | 49 | 57% | 82% | Yes |
| Deddington Health CentreBanbury, OX15 0TQ | 8.6 miles | 55 | 46% | 86% | Yes |
| Banbury Cross Health CentreBanbury, OX16 9AD | 8.6 miles | 12 | 50% | 68% | Yes |
| The Brook Health CentreTowcester, NN12 6HD | 8.8 miles | 66 | 62% | 84% | Yes |
| Windrush SurgeryBanbury, OX16 9SA | 8.8 miles | 34 | 56% | 66% | Yes |
| Towcester Medical CentreTowcester, NN12 6HH | 8.8 miles | 41 | 52% | 81% | Yes |
Springfield Surgery is 0.6 miles away, scores 85 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Brackley Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Brackley Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01280 702436.
How do patients rate Brackley Medical Centre?
In the 2026 NHS GP Patient Survey, 82% of patients at Brackley Medical Centre said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 58 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Brackley Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Brackley Medical Centre as Good at its last published inspection (report published 16 November 2022).
What are the opening times of Brackley Medical Centre?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 7am to 6:30pm, Friday 8am to 6:30pm, Saturday 8:30am to noon, Sunday closed. The surgery last confirmed these times on 14 November 2024. Bank holidays may differ.
How do I contact Brackley Medical Centre?
Call 01280 702436 or visit its website, www.brackleymedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is And Community Hospital, Wellington Road, Brackley, NN13 6QZ.
How many patients are registered at Brackley Medical Centre?
Around 16,119 patients are registered (January 2025). The surgery is part of Brackley & Towcester PCN, a group of local surgeries that share staff and services, in the Northamptonshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.