GP surgery in Brighton and Hove
Brighton Station Health Centre
Aspect House, 84-87 Queens Road, Brighton, BN1 3XE
Scores 24 out of 100, below average for a GP surgery in England. 71% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 38
- Easy to get through on the phone57
- Easy to contact online48
- Good experience of getting in touch45
- Did not wait too long for the appointment17
Quality of care 11
- Patients rate the surgery as good23
- Patients got what they needed18
- Doctors and nurses listen25
- Patients trust the staff27
- Inspection rating (Good)50
- Health checks and screening done6
- Meets NHS clinical targets33
- Children vaccinated on time7
What patients say
122 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
well above the England average (57%)
70%
say their experience is good
below the England average (77%)
-7
change since last year
2025: 78% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 72% |
| Easy to contact via website | 57% | 58% | 53% |
| Easy to contact via NHS App | 51% | 54% | 45% |
| Reception staff helpful | 84% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 29% |
| Sees preferred clinician | 29% | 42% | 30% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 86% |
| Next steps within 2 days | 85% | 93% | 94% |
| Good experience of contacting | 74% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 60% |
| Waiting time was about right | 58% | 69% | 62% |
| Remote appointment | 47% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 79% |
| Treated with care and concern | 77% | 86% | 83% |
| Considered mental wellbeing | 70% | 75% | 69% |
| Had all the information needed | 90% | 92% | 85% |
| Confidence and trust | 90% | 93% | 88% |
| Involved in decisions | 86% | 92% | 84% |
| Needs were met | 86% | 90% | 86% |
| Overall | |||
| Overall experience good | 70% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 73% |
| Supported by local services | 64% | 70% | 68% |
| Discussed managing condition | 53% | 43% | 39% |
| Agreed a care plan | 42% | 46% | 60% |
Green means at least 2 points better than England, red at least 2 points worse. With about 122 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 8pm |
| Saturday | 8am to 8pm |
| Sunday | 8am to 8pm |
Confirmed by the surgery on 24 October 2022. Bank holidays may differ.
- Address
- Aspect House, 84-87 Queens Road, Brighton, BN1 3XE
- Phone
- 0333 321 0946
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dean's and Central Brighton PCN (a group of local surgeries that share services)
- NHS code
- Y02676 · NHS profile
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 6 August 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 3.2% | 15.2% |
| Diabetes | 2.0% | 7.9% |
| Asthma | 3.9% | 6.6% |
| COPD | 0.5% | 1.9% |
| Coronary heart disease | 0.5% | 3.0% |
| Depression | 15.7% | 14.3% |
| Obesity | 5.0% | 13.9% |
| Smoking | 21.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 47% | 67% |
| Cervical screening, women 50-64 | 61% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 73% | 87% |
| Diabetes: blood pressure on target | 60% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Brighton Station Health Centrethis surgery | – | 24 | 65% | 71% | Yes |
| Brighton Station Walk-inBrighton, BN1 3XE | under 0.1 miles | – | – | – | – |
| Seven Dials Medical CentreBrighton, BN1 3JJ | 0.3 miles | 78 | 76% | 92% | Yes |
| Montpelier SurgeryBrighton, BN1 3FS | 0.3 miles | 94 | 87% | 91% | Yes |
| Arch HealthcareBrighton, BN2 9DH | 0.3 miles | 98 | 93% | 100% | No |
| St. Peter's Medical CentreBrighton, BN1 4LA | 0.3 miles | 20 | 39% | 75% | Yes |
| Ship Street SurgeryBrighton, BN1 1AE | 0.5 miles | 78 | 82% | 90% | Yes |
| Regency SurgeryBrighton, BN1 1FZ | 0.5 miles | 67 | 79% | 80% | No |
| Pavilion SurgeryBrighton, BN1 1EJ | 0.5 miles | 86 | 85% | 91% | Yes |
| Ardingly Court SurgeryBrighton, BN2 1SS | 0.6 miles | 90 | 73% | 92% | Yes |
Seven Dials Medical Centre is 0.3 miles away, scores 78 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Brighton Station Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Brighton Station Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0333 321 0946.
How do patients rate Brighton Station Health Centre?
In the 2026 NHS GP Patient Survey, 71% of patients at Brighton Station Health Centre said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 24 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Brighton Station Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Brighton Station Health Centre as Good at its last published inspection (report published 6 August 2019).
What are the opening times of Brighton Station Health Centre?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 8am to 8pm, Friday 8am to 8pm, Saturday 8am to 8pm, Sunday 8am to 8pm. The surgery last confirmed these times on 24 October 2022. Bank holidays may differ.
How do I contact Brighton Station Health Centre?
Call 0333 321 0946. You can also book and order repeat prescriptions in the NHS App. The address is Aspect House, 84-87 Queens Road, Brighton, BN1 3XE.
How many patients are registered at Brighton Station Health Centre?
Around 9,516 patients are registered (January 2025). The surgery is part of Dean's and Central Brighton PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.