GP surgery in Wakefield
College Lane Surgery
Barnsley Road, Ackworth, Pontefract, WF7 7HZ
Scores 99 out of 100, excellent for a GP surgery in England. 94% of patients say their experience is good and 93% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 99
- Easy to get through on the phone97
- Easy to contact online93
- Good experience of getting in touch98
- Did not wait too long for the appointment100
Quality of care 98
- Patients rate the surgery as good95
- Patients got what they needed93
- Doctors and nurses listen97
- Patients trust the staff94
- Inspection rating (Good)50
- Health checks and screening done72
- Meets NHS clinical targets87
- Children vaccinated on time89
What patients say
99 patients answered the 2026 NHS survey about this surgery.
93%
find the phone easy
well above the England average (57%)
94%
say their experience is good
well above the England average (77%)
+1
change since last year
2025: 94% · 2026: 94%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 93% | 57% | 75% |
| Easy to contact via website | 81% | 58% | 77% |
| Easy to contact via NHS App | 72% | 54% | 68% |
| Reception staff helpful | 98% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 35% |
| Sees preferred clinician | 72% | 42% | 45% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 94% |
| Next steps within 2 days | 99% | 93% | 96% |
| Good experience of contacting | 96% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 74% | 57% | 66% |
| Waiting time was about right | 98% | 69% | 87% |
| Remote appointment | 35% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 97% | 87% | 97% |
| Treated with care and concern | 97% | 86% | 96% |
| Considered mental wellbeing | 92% | 75% | 85% |
| Had all the information needed | 99% | 92% | 97% |
| Confidence and trust | 99% | 93% | 99% |
| Involved in decisions | 99% | 92% | 98% |
| Needs were met | 98% | 90% | 97% |
| Overall | |||
| Overall experience good | 94% | 77% | 94% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 91% |
| Supported by local services | 86% | 70% | 77% |
| Discussed managing condition | 53% | 43% | 52% |
| Agreed a care plan | 47% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 99 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 30 September 2024. Bank holidays may differ.
- Address
- Barnsley Road, Ackworth, Pontefract, WF7 7HZ
- Phone
- 01977 611023
- Website
- www.collegelanesurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wakefield Health Alliance South PCN (a group of local surgeries that share services)
- NHS code
- B87003 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Thorpe Lane Surgery
- Thorpe Lane, Thorpe Audlin, Pontefract, WF9 1NW
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 25 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.2% | 15.2% |
| Diabetes | 7.3% | 7.9% |
| Asthma | 8.4% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 14.9% | 14.3% |
| Obesity | 18.1% | 13.9% |
| Smoking | 7.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 67% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 76% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| College Lane Surgerythis surgery | – | 99 | 93% | 94% | Yes |
| St Thomas Road SurgeryPontefract, WF7 5HE | 2.2 miles | 70 | 55% | 85% | Yes |
| The Grange Medical CentrePontefract, WF9 4DP | 2.4 miles | 42 | 53% | 84% | Yes |
| Station LanePontefract, WF7 6JL | 2.7 miles | 93 | 84% | 95% | Yes |
| Friarwood SurgeryPontefract, WF8 1SU | 3.2 miles | 13 | 35% | 64% | Yes |
| Stuart RoadPontefract, WF8 4PQ | 3.5 miles | 27 | 48% | 73% | Yes |
| Northgate SurgeryPontefract, WF8 1NF | 3.6 miles | 53 | 55% | 73% | Yes |
| Langthwaite SurgeryPontefract, WF9 3AP | 3.7 miles | 42 | 56% | 74% | Yes |
| Crofton and Sharlston Medical PracWakefield, WF4 1HJ | 3.8 miles | 90 | 69% | 95% | Yes |
| White Rose SurgeryPontefract, WF9 2RD | 3.8 miles | 57 | 66% | 82% | Yes |
Common questions
Is College Lane Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), College Lane Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01977 611023.
How do patients rate College Lane Surgery?
In the 2026 NHS GP Patient Survey, 94% of patients at College Lane Surgery said their overall experience was good. The England average is 77%. 93% found it easy to get through by phone (England 57%). Its GPScore is 99 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for College Lane Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated College Lane Surgery as Good at its last published inspection (report published 25 May 2016).
What are the opening times of College Lane Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 30 September 2024. Bank holidays may differ.
How do I contact College Lane Surgery?
Call 01977 611023 or visit its website, www.collegelanesurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is Barnsley Road, Ackworth, Pontefract, WF7 7HZ.
Does College Lane Surgery have a branch surgery?
Yes. College Lane Surgery also runs Thorpe Lane Surgery (Thorpe Lane, Thorpe Audlin, Pontefract, WF9 1NW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at College Lane Surgery?
Around 10,922 patients are registered (January 2025). The surgery is part of Wakefield Health Alliance South PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.