GP surgery in Babergh
Constable Country Rural Medical Practice
Constable Country MP, Heath Road, East Bergholt, Colchester, CO7 6RT
Scores 40 out of 100, average for a GP surgery in England. 62% of patients say their experience is good and 66% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 61
- Easy to get through on the phone58
- Easy to contact online60
- Good experience of getting in touch39
- Did not wait too long for the appointment79
Quality of care 16
- Patients rate the surgery as good8
- Patients got what they needed6
- Doctors and nurses listen9
- Patients trust the staff2
- Inspection rating (Good)50
- Health checks and screening done80
- Meets NHS clinical targets83
- Children vaccinated on time80
What patients say
105 patients answered the 2026 NHS survey about this surgery.
66%
find the phone easy
well above the England average (57%)
62%
say their experience is good
well below the England average (77%)
-12
change since last year
2025: 74% · 2026: 62%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 66% | 57% | 58% |
| Easy to contact via website | 62% | 58% | 59% |
| Easy to contact via NHS App | 54% | 54% | 48% |
| Reception staff helpful | 95% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 11% | 31% | 21% |
| Sees preferred clinician | 18% | 42% | 12% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 83% |
| Next steps within 2 days | 91% | 93% | 96% |
| Good experience of contacting | 72% | 73% | 73% |
| The appointment | |||
| Offered a choice of time or day | 42% | 57% | 42% |
| Waiting time was about right | 81% | 69% | 78% |
| Remote appointment | 39% | 26% | 40% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 82% |
| Treated with care and concern | 78% | 86% | 75% |
| Considered mental wellbeing | 59% | 75% | 62% |
| Had all the information needed | 82% | 92% | 93% |
| Confidence and trust | 81% | 93% | 88% |
| Involved in decisions | 84% | 92% | 87% |
| Needs were met | 81% | 90% | 92% |
| Overall | |||
| Overall experience good | 62% | 77% | 74% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 88% |
| Supported by local services | 73% | 70% | 72% |
| Discussed managing condition | 39% | 43% | 32% |
| Agreed a care plan | 35% | 46% | 36% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2023. Bank holidays may differ.
- Address
- Constable Country MP, Heath Road, East Bergholt, Colchester, CO7 6RT
- Phone
- 01206 298272
- [email protected]
- Website
- www.constablecountrymedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Rural PCN (a group of local surgeries that share services)
- NHS code
- D83001 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Surgery, Capel St. Mary
- 36 the Street, Capel St Mary, Ipswich, IP9 2EE · 01473 310203
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Parent and child parking
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 16 September 2021
This rating is 5 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.1% | 15.2% |
| Diabetes | 7.3% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 14.1% | 14.3% |
| Obesity | 14.5% | 13.9% |
| Smoking | 8.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 77% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Constable Country Rural Medical Practicethis surgery | – | 40 | 66% | 62% | Yes |
| The Riverside Health CentreManningtree, CO11 1AA | 2.6 miles | 25 | 33% | 69% | Yes |
| Lawford SurgeryManningtree, CO11 2HD | 2.7 miles | 88 | 77% | 91% | Yes |
| The Ardleigh SurgeryColchester, CO7 7LD | 3.9 miles | 44 | 61% | 78% | Yes |
| Hadleigh Health CentreIpswich, IP7 5DN | 5.5 miles | 93 | 76% | 90% | Yes |
| The Holbrook and Shotley PracticeIpswich, IP9 2QS | 5.6 miles | 59 | 62% | 81% | Yes |
| Bluebell SurgeryColchester, CO4 9YN | 6.1 miles | 66 | 81% | 77% | Yes |
| Hawthorn Drive SurgeryIpswich, IP2 0QQ | 6.3 miles | 44 | 60% | 76% | Yes |
| Highwoods SurgeryColchester, CO4 9SR | 6.5 miles | 23 | 55% | 70% | Yes |
| Mill Road SurgeryColchester, CO4 5LE | 7.1 miles | 60 | 50% | 84% | Yes |
Lawford Surgery is 2.7 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Constable Country Rural Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Constable Country Rural Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01206 298272.
How do patients rate Constable Country Rural Medical Practice?
In the 2026 NHS GP Patient Survey, 62% of patients at Constable Country Rural Medical Practice said their overall experience was good. The England average is 77%. 66% found it easy to get through by phone (England 57%). Its GPScore is 40 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Constable Country Rural Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Constable Country Rural Medical Practice as Good at its last published inspection (report published 16 September 2021).
What are the opening times of Constable Country Rural Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 November 2023. Bank holidays may differ.
How do I contact Constable Country Rural Medical Practice?
Call 01206 298272 or visit its website, www.constablecountrymedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Constable Country MP, Heath Road, East Bergholt, Colchester, CO7 6RT.
Does Constable Country Rural Medical Practice have a branch surgery?
Yes. Constable Country Rural Medical Practice also runs The Surgery, Capel St. Mary (36 the Street, Capel St Mary, Ipswich, IP9 2EE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Constable Country Rural Medical Practice?
Around 11,084 patients are registered (January 2025). The surgery is part of South Rural PCN, a group of local surgeries that share staff and services, in the Norfolk and Suffolk NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.