GP surgery in March

Cornerstone Practice

26 Elwyn Road, March, PE15 9BF

Taking on new patientsInspection: Good9,650 patients

Scores 20 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 39% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.

Below average Scores higher than 20% of GP surgeries in England. 3rd of 3 in March Based on 100 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 14

  • Easy to get through on the phone12
  • Easy to contact online5
  • Good experience of getting in touch34
  • Did not wait too long for the appointment15

Quality of care 34

  • Patients rate the surgery as good28
  • Patients got what they needed34
  • Doctors and nurses listen38
  • Patients trust the staff26
  • Inspection rating (Good)50
  • Health checks and screening done60
  • Meets NHS clinical targets76
  • Children vaccinated on time63

What patients say

100 patients answered the 2026 NHS survey about this surgery.

39%

find the phone easy

well below the England average (57%)

73%

say their experience is good

below the England average (77%)

-5

change since last year

2025: 78% · 2026: 73%

Getting in touch

Contacted the surgery by phone63%
Had their call answered straight away3%
Gave up or got no answer5%
Knew what would happen next straight away58%

The appointment

Were seen the same day24%
Waited more than a week42%
Were seen face to face72%
Saw a GP (rather than a nurse or other staff)38%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 39% 57% 36%
Easy to contact via website 31% 58% 32%
Easy to contact via NHS App 39% 54% 43%
Reception staff helpful 84% 85% 90%
Seeing the same person
Has a preferred clinician 36% 31% 35%
Sees preferred clinician 9% 42% 36%
What happened when they got in touch
Knew what would happen next 84% 84% 86%
Next steps within 2 days 90% 93% 96%
Good experience of contacting 70% 73% 67%
The appointment
Offered a choice of time or day 48% 57% 54%
Waiting time was about right 57% 69% 70%
Remote appointment 28% 26% 18%
The doctor or nurse
Good at listening 86% 87% 87%
Treated with care and concern 90% 86% 87%
Considered mental wellbeing 69% 75% 83%
Had all the information needed 92% 92% 93%
Confidence and trust 90% 93% 91%
Involved in decisions 88% 92% 92%
Needs were met 89% 90% 94%
Overall
Overall experience good 73% 77% 78%
Living with a long-term condition
Confident managing conditions 78% 79% 85%
Supported by local services 80% 70% 57%
Discussed managing condition 31% 43% 45%
Agreed a care plan 57% 46% 26%

Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

Tell us about this surgery

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8:30am to 6pm
Tuesday8:30am to 6pm
Wednesday8:30am to 6pm
Thursday8:30am to 6pm
Friday8:30am to 6pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 24 September 2024. Bank holidays may differ.

Address
26 Elwyn Road, March, PE15 9BF
Phone
01354 606300
Email
[email protected]
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Fenland PCN (a group of local surgeries that share services)
NHS code
D81052 · NHS profile

Access and facilities

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Step-free access
  • Wheelchair access
  • Baby changing facility
  • Baby changing facility
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 17 December 2018

This rating is 7 years old. The CQC has not published a newer inspection.

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

9,650registered patients
Poorer than mosthow well off the local area is
82.3years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension19.9%15.2%
Diabetes10.7%7.9%
Asthma9.3%6.6%
COPD3.5%1.9%
Coronary heart disease4.0%3.0%
Depression18.4%14.3%
Obesity19.5%13.9%
Smoking18.1%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4969%67%
Cervical screening, women 50-6470%75%
Blood pressure controlled (hypertension, under 80)69%68%
Blood pressure checked in last 5 years (45+)91%87%
Diabetes: blood pressure on target73%75%
Diabetes: blood sugar (HbA1c) on target60%57%
Diabetes: annual foot check81%78%
Asthma: annual review78%66%

Other surgeries nearby

All surgeries in March →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Cornerstone Practicethis surgery2039%73%Yes
Mercheford HouseMarch, PE15 9BYunder 0.1 miles7463%84%Yes
Riverside PracticeMarch, PE15 8BG0.4 miles3844%76%Yes
Fenland Integrated Diabetes ServiceMarch, PE15 0UG3.7 miles
Fenland Group PracticeMarch, PE15 0GN5.9 miles2957%77%Yes
George Clare SurgeryChatteris, PE16 6EX6.5 miles1045%64%Yes
Upwell Health CentreWisbech, PE14 9BT6.6 miles2665%70%Yes
Parson Drove SurgeryWisbech, PE13 4LF7.9 miles1361%61%Yes
North Brink PracticeWisbech, PE13 1JU8.5 miles3252%74%Yes
Trinity SurgeryWisbech, PE13 3UZ8.6 miles7176%84%Yes

Mercheford House is under 0.1 miles away, scores 74 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Cornerstone Practice taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Cornerstone Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01354 606300.

How do patients rate Cornerstone Practice?

In the 2026 NHS GP Patient Survey, 73% of patients at Cornerstone Practice said their overall experience was good. The England average is 77%. 39% found it easy to get through by phone (England 57%). Its GPScore is 20 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.

What is the inspection rating for Cornerstone Practice?

The Care Quality Commission, which inspects GP surgeries in England, rated Cornerstone Practice as Good at its last published inspection (report published 17 December 2018).

What are the opening times of Cornerstone Practice?

Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 24 September 2024. Bank holidays may differ.

How do I contact Cornerstone Practice?

Call 01354 606300. You can also book and order repeat prescriptions in the NHS App. The address is 26 Elwyn Road, March, PE15 9BF.

How many patients are registered at Cornerstone Practice?

Around 9,650 patients are registered (January 2025). The surgery is part of Fenland PCN, a group of local surgeries that share staff and services, in the Central East NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.