GP surgery in Cambridge
Cornford House Surgery
364 Cherry Hinton Road, Cambridge, CB1 8BA
Scores 55 out of 100, average for a GP surgery in England. 77% of patients say their experience is good and 69% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 64
- Easy to get through on the phone64
- Easy to contact online53
- Good experience of getting in touch45
- Did not wait too long for the appointment77
Quality of care 42
- Patients rate the surgery as good42
- Patients got what they needed28
- Doctors and nurses listen24
- Patients trust the staff48
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets88
- Children vaccinated on time81
What patients say
116 patients answered the 2026 NHS survey about this surgery.
69%
find the phone easy
well above the England average (57%)
77%
say their experience is good
about the England average (77%)
-3
change since last year
2025: 79% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 69% | 57% | 45% |
| Easy to contact via website | 60% | 58% | 50% |
| Easy to contact via NHS App | 69% | 54% | 34% |
| Reception staff helpful | 87% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 25% |
| Sees preferred clinician | 50% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 87% |
| Next steps within 2 days | 97% | 93% | 96% |
| Good experience of contacting | 74% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 65% | 57% | 71% |
| Waiting time was about right | 81% | 69% | 81% |
| Remote appointment | 33% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 92% |
| Treated with care and concern | 85% | 86% | 92% |
| Considered mental wellbeing | 81% | 75% | 79% |
| Had all the information needed | 99% | 92% | 98% |
| Confidence and trust | 93% | 93% | 98% |
| Involved in decisions | 88% | 92% | 97% |
| Needs were met | 88% | 90% | 93% |
| Overall | |||
| Overall experience good | 77% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 83% |
| Supported by local services | 67% | 70% | 58% |
| Discussed managing condition | 41% | 43% | 32% |
| Agreed a care plan | 46% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 116 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:15am to 6pm |
| Tuesday | 8:15am to 6pm |
| Wednesday | 8:15am to 6pm |
| Thursday | 8:15am to 6pm |
| Friday | 8:15am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 April 2024. Bank holidays may differ.
- Address
- 364 Cherry Hinton Road, Cambridge, CB1 8BA
- Phone
- 01223 247505
- [email protected]
- Website
- www.cornfordhouse.org
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Cambridge City 4 PCN (a group of local surgeries that share services)
- NHS code
- D81012 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Fulbourn Health Centre
- Haggis Gap, Fulbourn, Cambridge, CB21 5HD · 01223 880216
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 4 October 2017
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.8% | 15.2% |
| Diabetes | 6.6% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 9.3% | 14.3% |
| Obesity | 8.0% | 13.9% |
| Smoking | 10.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 69% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 69% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cornford House Surgerythis surgery | – | 55 | 69% | 77% | Yes |
| Queen Edith Medical PracticeCambridge, CB1 8PJ | 0.5 miles | 66 | 69% | 81% | Yes |
| Mill Road SurgeryCambridge, CB1 3DG | 0.8 miles | 33 | 58% | 75% | Yes |
| Cherry Hinton Medical CentreCambridge, CB1 9HR | 0.9 miles | 19 | 36% | 64% | Yes |
| Woodlands SurgeryCambridge, CB2 1LR | 1.4 miles | 86 | 75% | 84% | Yes |
| Petersfield Medical PracticeCambridge, CB1 2AB | 1.4 miles | 46 | 61% | 79% | Yes |
| York Street Medical PracticeCambridge, CB1 2PY | 1.5 miles | 69 | 64% | 82% | Yes |
| Lensfield Medical PracticeCambridge, CB2 1EH | 1.6 miles | 73 | 84% | 87% | Yes |
| Cambridge Access SurgeryCambridge, CB5 8HB | 1.7 miles | 83 | 94% | 81% | Yes |
| East Barnwell Health CentreCambridge, CB5 8SP | 2.0 miles | 25 | 57% | 68% | Yes |
Queen Edith Medical Practice is 0.5 miles away, scores 66 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Cornford House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Cornford House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01223 247505.
How do patients rate Cornford House Surgery?
In the 2026 NHS GP Patient Survey, 77% of patients at Cornford House Surgery said their overall experience was good. The England average is 77%. 69% found it easy to get through by phone (England 57%). Its GPScore is 55 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Cornford House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Cornford House Surgery as Good at its last published inspection (report published 4 October 2017).
What are the opening times of Cornford House Surgery?
Reception is open Monday 8:15am to 6pm, Tuesday 8:15am to 6pm, Wednesday 8:15am to 6pm, Thursday 8:15am to 6pm, Friday 8:15am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 April 2024. Bank holidays may differ.
How do I contact Cornford House Surgery?
Call 01223 247505 or visit its website, www.cornfordhouse.org. You can also book and order repeat prescriptions in the NHS App. The address is 364 Cherry Hinton Road, Cambridge, CB1 8BA.
Does Cornford House Surgery have a branch surgery?
Yes. Cornford House Surgery also runs Fulbourn Health Centre (Haggis Gap, Fulbourn, Cambridge, CB21 5HD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Cornford House Surgery?
Around 11,246 patients are registered (January 2025). The surgery is part of Cambridge City 4 PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.