GP surgery in Weymouth
Cross Road Surgery
Cross Road, Weymouth, DT4 9QX
Scores 34 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone56
- Easy to contact online54
- Good experience of getting in touch24
- Did not wait too long for the appointment4
Quality of care 47
- Patients rate the surgery as good30
- Patients got what they needed43
- Doctors and nurses listen74
- Patients trust the staff74
- Inspection rating (Good)50
- Health checks and screening done40
- Meets NHS clinical targets45
- Children vaccinated on time85
What patients say
135 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
well above the England average (57%)
73%
say their experience is good
below the England average (77%)
-10
change since last year
2025: 83% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 78% |
| Easy to contact via website | 60% | 58% | 59% |
| Easy to contact via NHS App | 37% | 54% | 55% |
| Reception staff helpful | 87% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 20% |
| Sees preferred clinician | 23% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 86% |
| Next steps within 2 days | 95% | 93% | 91% |
| Good experience of contacting | 66% | 73% | 77% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 50% |
| Waiting time was about right | 47% | 69% | 65% |
| Remote appointment | 14% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 91% |
| Treated with care and concern | 90% | 86% | 90% |
| Considered mental wellbeing | 70% | 75% | 81% |
| Had all the information needed | 94% | 92% | 96% |
| Confidence and trust | 96% | 93% | 95% |
| Involved in decisions | 95% | 92% | 91% |
| Needs were met | 90% | 90% | 89% |
| Overall | |||
| Overall experience good | 73% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 90% |
| Supported by local services | 75% | 70% | 82% |
| Discussed managing condition | 27% | 43% | 47% |
| Agreed a care plan | 30% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 135 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 12:30pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 29 December 2022. Bank holidays may differ.
- Address
- Cross Road, Weymouth, DT4 9QX
- Phone
- 01305 774444
- [email protected]
- Website
- www.crossroadsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Weymouth & Portland PCN (a group of local surgeries that share services)
- NHS code
- J81075 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.8% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 8.9% | 6.6% |
| COPD | 2.9% | 1.9% |
| Coronary heart disease | 4.6% | 3.0% |
| Depression | 14.8% | 14.3% |
| Obesity | 12.5% | 13.9% |
| Smoking | 11.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 63% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 66% | 78% |
| Asthma: annual review | 69% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cross Road Surgerythis surgery | – | 34 | 65% | 73% | Yes |
| Wyke Regis & Lanehouse Medical PracticeWeymouth, DT4 9BE | 0.7 miles | 1 | 42% | 53% | Yes |
| The Bridges Medical CentreWeymouth, DT4 7DW | 0.9 miles | 85 | 85% | 94% | Yes |
| Weymouth Bay Medical PracticeWeymouth, DT4 7BY | 1.1 miles | 87 | 71% | 89% | Yes |
| Royal Manor Health CarePortland, DT5 2BJ | 4.2 miles | 39 | 58% | 75% | Yes |
| Queens Avenue SurgeryDorchester, DT1 2EW | 7.4 miles | 83 | 86% | 87% | Yes |
| Atrium Health CentreDorchester, DT1 1QR | 7.6 miles | 38 | 65% | 73% | Yes |
| Poundbury Doctors SurgeryDorchester, DT1 2FD | 7.7 miles | 89 | 89% | 93% | Yes |
| Prince of Wales SurgeryDorchester, DT1 2FD | 7.7 miles | 81 | 79% | 96% | Yes |
| Fordington SurgeryDorchester, DT1 1LD | 7.8 miles | 88 | 99% | 94% | Yes |
The Bridges Medical Centre is 0.9 miles away, scores 85 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Cross Road Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Cross Road Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01305 774444.
How do patients rate Cross Road Surgery?
In the 2026 NHS GP Patient Survey, 73% of patients at Cross Road Surgery said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Cross Road Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Cross Road Surgery as Good at its last published inspection (report published 7 February 2023).
What are the opening times of Cross Road Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 12:30pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 29 December 2022. Bank holidays may differ.
How do I contact Cross Road Surgery?
Call 01305 774444 or visit its website, www.crossroadsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Cross Road, Weymouth, DT4 9QX.
How many patients are registered at Cross Road Surgery?
Around 7,923 patients are registered (January 2025). The surgery is part of Weymouth & Portland PCN, a group of local surgeries that share staff and services, in the Dorset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.