GP surgery in Stroud
Culverhay Surgery
Culverhay, Wotton Under Edge, GL12 7LS
Scores 72 out of 100, good for a GP surgery in England. 86% of patients say their experience is good and 79% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 71
- Easy to get through on the phone81
- Easy to contact online74
- Good experience of getting in touch71
- Did not wait too long for the appointment48
Quality of care 70
- Patients rate the surgery as good73
- Patients got what they needed59
- Doctors and nurses listen38
- Patients trust the staff49
- Inspection rating (Good)50
- Health checks and screening done67
- Meets NHS clinical targets88
- Children vaccinated on time92
What patients say
92 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
86%
say their experience is good
well above the England average (77%)
+2
change since last year
2025: 84% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 84% |
| Easy to contact via website | 68% | 58% | 56% |
| Easy to contact via NHS App | 57% | 54% | 57% |
| Reception staff helpful | 94% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 27% |
| Sees preferred clinician | 65% | 42% | 64% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 90% |
| Next steps within 2 days | 90% | 93% | 93% |
| Good experience of contacting | 82% | 73% | 85% |
| The appointment | |||
| Offered a choice of time or day | 72% | 57% | 70% |
| Waiting time was about right | 71% | 69% | 71% |
| Remote appointment | 29% | 26% | 34% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 93% |
| Treated with care and concern | 86% | 86% | 94% |
| Considered mental wellbeing | 72% | 75% | 75% |
| Had all the information needed | 91% | 92% | 98% |
| Confidence and trust | 93% | 93% | 98% |
| Involved in decisions | 90% | 92% | 94% |
| Needs were met | 92% | 90% | 97% |
| Overall | |||
| Overall experience good | 86% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 78% |
| Supported by local services | 76% | 70% | 75% |
| Discussed managing condition | 58% | 43% | 50% |
| Agreed a care plan | 35% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 92 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2023. Bank holidays may differ.
- Address
- Culverhay, Wotton Under Edge, GL12 7LS
- Phone
- 01453 843893
- Website
- www.culverhaysurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Berkeley Vale PCN (a group of local surgeries that share services)
- NHS code
- L84027 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Frampton Surgery
- Whitminster Lane, Frampton on Severn, Gloucester, GL2 7HU
- Marybrook Medical Centre
- Marybrook Street, Berkeley, GL13 9BL
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 23 August 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.0% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 8.3% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 8.7% | 14.3% |
| Obesity | 13.3% | 13.9% |
| Smoking | 10.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Culverhay Surgerythis surgery | – | 72 | 79% | 86% | Yes |
| Chipping SurgeryWotton-under-Edge, GL12 7BD | 0.3 miles | 61 | 76% | 80% | Yes |
| May Lane SurgeryDursley, GL11 4JN | 2.9 miles | 60 | 71% | 83% | Yes |
| Cam & Uley Family PracticeDursley, GL11 5NE | 4.3 miles | 81 | 70% | 90% | Yes |
| Prices Mill SurgeryStroud, GL6 0DQ | 6.6 miles | 92 | 83% | 91% | Yes |
| Wellington Road SurgeryBristol, BS37 5UY | 6.9 miles | 80 | 72% | 83% | Yes |
| West Walk SurgeryBristol, BS37 4AX | 7.4 miles | 76 | 66% | 88% | Yes |
| Kennedy Way SurgeryBristol, BS37 4AA | 7.4 miles | 47 | 52% | 76% | Yes |
| Courtside SurgeryBristol, BS37 4DQ | 7.5 miles | 36 | 49% | 73% | Yes |
| The Tolsey SurgeryMalmesbury, SN16 0LQ | 7.5 miles | 80 | 78% | 89% | Yes |
Prices Mill Surgery is 6.6 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Culverhay Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Culverhay Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01453 843893.
How do patients rate Culverhay Surgery?
In the 2026 NHS GP Patient Survey, 86% of patients at Culverhay Surgery said their overall experience was good. The England average is 77%. 79% found it easy to get through by phone (England 57%). Its GPScore is 72 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Culverhay Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Culverhay Surgery as Good at its last published inspection (report published 23 August 2018).
What are the opening times of Culverhay Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 November 2023. Bank holidays may differ.
How do I contact Culverhay Surgery?
Call 01453 843893 or visit its website, www.culverhaysurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is Culverhay, Wotton Under Edge, GL12 7LS.
Does Culverhay Surgery have a branch surgery?
Yes. Culverhay Surgery also runs Frampton Surgery (Whitminster Lane, Frampton on Severn, Gloucester, GL2 7HU) and Marybrook Medical Centre (Marybrook Street, Berkeley, GL13 9BL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Culverhay Surgery?
Around 18,092 patients are registered (January 2025). The surgery is part of Berkeley Vale PCN, a group of local surgeries that share staff and services, in the Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.