GP surgery in Sheffield
Dovercourt Group Practice
Dovercourt Surgery, 3 Skye Edge Avenue, Sheffield, S2 5FX
Scores 70 out of 100, good for a GP surgery in England. 89% of patients say their experience is good and 59% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 52
- Easy to get through on the phone44
- Easy to contact online2
- Good experience of getting in touch77
- Did not wait too long for the appointment51
Quality of care 87
- Patients rate the surgery as good84
- Patients got what they needed96
- Doctors and nurses listen94
- Patients trust the staff64
- Inspection rating (Good)50
- Health checks and screening done50
- Meets NHS clinical targets96
- Children vaccinated on time27
What patients say
95 patients answered the 2026 NHS survey about this surgery.
59%
find the phone easy
about the England average (57%)
89%
say their experience is good
well above the England average (77%)
+6
change since last year
2025: 83% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 59% | 57% | 56% |
| Easy to contact via website | 23% | 58% | 43% |
| Easy to contact via NHS App | 35% | 54% | 43% |
| Reception staff helpful | 89% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 34% | 31% | 28% |
| Sees preferred clinician | 60% | 42% | 29% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 89% |
| Next steps within 2 days | 95% | 93% | 93% |
| Good experience of contacting | 84% | 73% | 73% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 55% |
| Waiting time was about right | 72% | 69% | 69% |
| Remote appointment | 33% | 26% | 35% |
| The doctor or nurse | |||
| Good at listening | 97% | 87% | 84% |
| Treated with care and concern | 95% | 86% | 87% |
| Considered mental wellbeing | 84% | 75% | 79% |
| Had all the information needed | 98% | 92% | 92% |
| Confidence and trust | 95% | 93% | 94% |
| Involved in decisions | 96% | 92% | 91% |
| Needs were met | 98% | 90% | 89% |
| Overall | |||
| Overall experience good | 89% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 67% | 79% | 86% |
| Supported by local services | 62% | 70% | 64% |
| Discussed managing condition | 60% | 43% | 40% |
| Agreed a care plan | 47% | 46% | 47% |
Green means at least 2 points better than England, red at least 2 points worse. With about 95 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7:30am to 6pm |
| Tuesday | 7:30am to 6pm |
| Wednesday | 7:30am to 6pm |
| Thursday | 7:30am to 4pm |
| Friday | 7:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 December 2025. Bank holidays may differ.
- Address
- Dovercourt Surgery, 3 Skye Edge Avenue, Sheffield, S2 5FX
- Phone
- 0114 270 0997
- [email protected]
- Website
- www.dovercourtsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Gpa1 PCN (a group of local surgeries that share services)
- NHS code
- C88087 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Manor Top Medical Centre
- Roseheartys, Ridgeway Road, Sheffield, S12 2SS · 0114 2657050
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 30 March 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 8.5% | 7.9% |
| Asthma | 8.0% | 6.6% |
| COPD | 4.4% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 14.8% | 14.3% |
| Obesity | 20.6% | 13.9% |
| Smoking | 19.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 89% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dovercourt Group Practicethis surgery | – | 70 | 59% | 89% | Yes |
| Manor and Park Group PracticeSheffield, S2 1QU | 0.6 miles | 34 | 43% | 82% | Yes |
| Duke Medical CentreSheffield, S2 2TD | 0.7 miles | 50 | 59% | 84% | Yes |
| Norfolk Park Health CentreSheffield, S2 3TA | 0.8 miles | 79 | 76% | 86% | Yes |
| White House SurgerySheffield, S2 1SL | 0.9 miles | 32 | 51% | 74% | Yes |
| East Bank Medical CentreSheffield, S2 2AG | 1.0 miles | 87 | 69% | 93% | Yes |
| Clover City PracticeSheffield, S1 2PJ | 1.2 miles | 26 | 54% | 74% | Yes |
| Gleadless Medical CentreSheffield, S14 1PQ | 1.3 miles | 39 | 66% | 72% | Yes |
| Heeley Green SurgerySheffield, S2 3AJ | 1.4 miles | 14 | 42% | 70% | Yes |
| The Mathews Practice BelgraveSheffield, S2 4UJ | 1.4 miles | 9 | 54% | 56% | Yes |
East Bank Medical Centre is 1.0 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Dovercourt Group Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dovercourt Group Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0114 270 0997.
How do patients rate Dovercourt Group Practice?
In the 2026 NHS GP Patient Survey, 89% of patients at Dovercourt Group Practice said their overall experience was good. The England average is 77%. 59% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Dovercourt Group Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Dovercourt Group Practice as Good at its last published inspection (report published 30 March 2016).
What are the opening times of Dovercourt Group Practice?
Reception is open Monday 7:30am to 6pm, Tuesday 7:30am to 6pm, Wednesday 7:30am to 6pm, Thursday 7:30am to 4pm, Friday 7:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 December 2025. Bank holidays may differ.
How do I contact Dovercourt Group Practice?
Call 0114 270 0997 or visit its website, www.dovercourtsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Dovercourt Surgery, 3 Skye Edge Avenue, Sheffield, S2 5FX.
Does Dovercourt Group Practice have a branch surgery?
Yes. Dovercourt Group Practice also runs Manor Top Medical Centre (Roseheartys, Ridgeway Road, Sheffield, S12 2SS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Dovercourt Group Practice?
Around 9,411 patients are registered (January 2025). The surgery is part of Gpa1 PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.