GP surgery in Sheffield
The Mathews Practice Belgrave
22 Asline Road, Sheffield, S2 4UJ
Scores 9 out of 100, poor for a GP surgery in England. 56% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 19
- Easy to get through on the phone36
- Easy to contact online1
- Good experience of getting in touch16
- Did not wait too long for the appointment31
Quality of care 3
- Patients rate the surgery as good4
- Patients got what they needed17
- Doctors and nurses listen8
- Patients trust the staff1
- Inspection rating (Good)50
- Health checks and screening done26
- Meets NHS clinical targets7
- Children vaccinated on time21
What patients say
93 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
56%
say their experience is good
well below the England average (77%)
-10
change since last year
2025: 67% · 2026: 56%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 61% |
| Easy to contact via website | 21% | 58% | 34% |
| Easy to contact via NHS App | 26% | 54% | 39% |
| Reception staff helpful | 80% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 32% |
| Sees preferred clinician | 39% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 86% |
| Next steps within 2 days | 99% | 93% | 91% |
| Good experience of contacting | 62% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 44% | 57% | 50% |
| Waiting time was about right | 65% | 69% | 71% |
| Remote appointment | 45% | 26% | 55% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 75% |
| Treated with care and concern | 71% | 86% | 72% |
| Considered mental wellbeing | 60% | 75% | 68% |
| Had all the information needed | 89% | 92% | 95% |
| Confidence and trust | 79% | 93% | 89% |
| Involved in decisions | 83% | 92% | 91% |
| Needs were met | 85% | 90% | 88% |
| Overall | |||
| Overall experience good | 56% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 69% | 79% | 62% |
| Supported by local services | 70% | 70% | 71% |
| Discussed managing condition | 27% | 43% | 51% |
| Agreed a care plan | 22% | 46% | 74% |
Green means at least 2 points better than England, red at least 2 points worse. With about 93 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 4pm |
| Friday | 8am to 6:30pm |
| Saturday | 8am to 10:30am |
| Sunday | Closed |
Confirmed by the surgery on 7 January 2019. Bank holidays may differ.
- Address
- 22 Asline Road, Sheffield, S2 4UJ
- Phone
- 0114 255 4498
- [email protected]
- Website
- www.themathewspractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Heeley Plus PCN (a group of local surgeries that share services)
- NHS code
- C88038 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Mathews Practice White Lane
- 203 White Lane, Sheffield, S12 3GG · 0114 2398125
Access and facilities
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.3% | 15.2% |
| Diabetes | 8.2% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 3.5% | 3.0% |
| Depression | 11.6% | 14.3% |
| Obesity | 8.8% | 13.9% |
| Smoking | 12.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 51% | 67% |
| Cervical screening, women 50-64 | 65% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 79% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Mathews Practice Belgravethis surgery | – | 9 | 54% | 56% | Yes |
| Sharrow Lane Medical CentreSheffield, S11 8AN | 0.4 miles | 33 | 68% | 77% | Yes |
| Porter Brook Medical CentreSheffield, S11 8HN | 0.6 miles | 27 | 52% | 72% | Yes |
| Sloan Medical CentreSheffield, S8 0YH | 0.6 miles | 53 | 49% | 77% | Yes |
| Carrfield Medical CentreSheffield, S8 9SG | 0.6 miles | 43 | 71% | 79% | Yes |
| Heeley Green SurgerySheffield, S2 3AJ | 0.6 miles | 14 | 42% | 70% | Yes |
| Devonshire Green Medical CentreSheffield, S3 7SF | 0.9 miles | 26 | 58% | 71% | Yes |
| Veritas Health CentreSheffield, S8 0RT | 0.9 miles | 60 | 89% | 84% | Yes |
| Hollies Medical CentreSheffield, S11 9AL | 1.0 miles | 75 | 56% | 83% | Yes |
| Norfolk Park Health CentreSheffield, S2 3TA | 1.0 miles | 79 | 76% | 86% | Yes |
Sharrow Lane Medical Centre is 0.4 miles away, scores 33 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Mathews Practice Belgrave taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Mathews Practice Belgrave was taking on new patients. You can register online through the NHS website or call the surgery on 0114 255 4498.
How do patients rate The Mathews Practice Belgrave?
In the 2026 NHS GP Patient Survey, 56% of patients at The Mathews Practice Belgrave said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 9 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Mathews Practice Belgrave?
The Care Quality Commission, which inspects GP surgeries in England, rated The Mathews Practice Belgrave as Good at its last published inspection (report published 14 July 2023).
What are the opening times of The Mathews Practice Belgrave?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 4pm, Friday 8am to 6:30pm, Saturday 8am to 10:30am, Sunday closed. The surgery last confirmed these times on 7 January 2019. Bank holidays may differ.
How do I contact The Mathews Practice Belgrave?
Call 0114 255 4498 or visit its website, www.themathewspractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 22 Asline Road, Sheffield, S2 4UJ.
Does The Mathews Practice Belgrave have a branch surgery?
Yes. The Mathews Practice Belgrave also runs The Mathews Practice White Lane (203 White Lane, Sheffield, S12 3GG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Mathews Practice Belgrave?
Around 6,266 patients are registered (January 2025). The surgery is part of Heeley Plus PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.