GP surgery in Preston
Dr Ali Guttridge Medical Centre
Deepdale Road, Preston, PR1 6LL
Scores 33 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 43
- Easy to get through on the phone54
- Easy to contact online37
- Good experience of getting in touch40
- Did not wait too long for the appointment42
Quality of care 22
- Patients rate the surgery as good31
- Patients got what they needed26
- Doctors and nurses listen40
- Patients trust the staff28
- Inspection rating (Good)50
- Health checks and screening done35
- Meets NHS clinical targets29
- Children vaccinated on time10
What patients say
102 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
73%
say their experience is good
below the England average (77%)
-2
change since last year
2025: 75% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 68% |
| Easy to contact via website | 52% | 58% | 55% |
| Easy to contact via NHS App | 42% | 54% | 63% |
| Reception staff helpful | 92% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 37% |
| Sees preferred clinician | 38% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 73% | 84% | 71% |
| Next steps within 2 days | 95% | 93% | 93% |
| Good experience of contacting | 72% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 62% | 57% | 53% |
| Waiting time was about right | 69% | 69% | 67% |
| Remote appointment | 32% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 84% |
| Treated with care and concern | 87% | 86% | 81% |
| Considered mental wellbeing | 78% | 75% | 67% |
| Had all the information needed | 87% | 92% | 92% |
| Confidence and trust | 90% | 93% | 90% |
| Involved in decisions | 88% | 92% | 87% |
| Needs were met | 87% | 90% | 88% |
| Overall | |||
| Overall experience good | 73% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 66% | 79% | 61% |
| Supported by local services | 64% | 70% | 73% |
| Discussed managing condition | 39% | 43% | 45% |
| Agreed a care plan | 62% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 March 2026. Bank holidays may differ.
- Address
- Deepdale Road, Preston, PR1 6LL
- Phone
- 01772 970009
- [email protected]
- Website
- www.drrashidalisurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Greater Preston PCN (a group of local surgeries that share services)
- NHS code
- P81685 · NHS profile
Access and facilities
- Accessible toilets
- Bus stop nearby
- Pharmacy
- Sign language interpreter available online
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 9.8% | 15.2% |
| Diabetes | 9.1% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 11.8% | 14.3% |
| Obesity | 19.5% | 13.9% |
| Smoking | 15.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 60% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 58% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 76% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dr Ali Guttridge Medical Centrethis surgery | – | 33 | 64% | 73% | Yes |
| Gutteridge Medical CentrePreston, PR1 6LL | under 0.1 miles | 47 | 78% | 78% | Yes |
| Issa Medical Centre - PatelPreston, PR1 6YA | 0.2 miles | 65 | 69% | 83% | Yes |
| The Healthcare CentrePreston, PR1 5AF | 0.4 miles | 38 | 64% | 69% | Yes |
| The New Hall Lane PracticePreston, PR1 5NE | 0.6 miles | 67 | 84% | 87% | Yes |
| Avenham SurgeryPreston, PR1 3RG | 0.9 miles | 21 | 59% | 68% | Yes |
| Park View SurgeryPreston, PR1 3NA | 1.1 miles | 38 | 71% | 75% | – |
| Ribbleton Medical CentrePreston, PR2 6RD | 1.3 miles | 80 | 86% | 83% | Yes |
| Dr A HussainPreston, PR2 6NH | 1.4 miles | 36 | 72% | 67% | Yes |
| Fishergate Hill SurgeryPreston, PR1 8DN | 1.4 miles | 78 | 78% | 86% | Yes |
Gutteridge Medical Centre is under 0.1 miles away, scores 47 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Dr Ali Guttridge Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dr Ali Guttridge Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01772 970009.
How do patients rate Dr Ali Guttridge Medical Centre?
In the 2026 NHS GP Patient Survey, 73% of patients at Dr Ali Guttridge Medical Centre said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 33 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Dr Ali Guttridge Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Dr Ali Guttridge Medical Centre as Good at its last published inspection (report published 23 September 2022).
What are the opening times of Dr Ali Guttridge Medical Centre?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 March 2026. Bank holidays may differ.
How do I contact Dr Ali Guttridge Medical Centre?
Call 01772 970009 or visit its website, www.drrashidalisurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is Deepdale Road, Preston, PR1 6LL.
How many patients are registered at Dr Ali Guttridge Medical Centre?
Around 4,405 patients are registered (January 2025). The surgery is part of Greater Preston PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.