GP surgery in Preston
Park View Surgery
23 Ribblesdale Place, Preston, PR1 3NA
Scores 38 out of 100, below average for a GP surgery in England. 75% of patients say their experience is good and 71% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 59
- Easy to get through on the phone68
- Easy to contact online6
- Good experience of getting in touch52
- Did not wait too long for the appointment67
Quality of care 15
- Patients rate the surgery as good34
- Patients got what they needed36
- Doctors and nurses listen18
- Patients trust the staff15
- Inspection rating (Good)50
- Health checks and screening done4
- Meets NHS clinical targets10
- Children vaccinated on time17
What patients say
99 patients answered the 2026 NHS survey about this surgery.
71%
find the phone easy
well above the England average (57%)
74%
say their experience is good
below the England average (77%)
-17
change since last year
2025: 92% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 71% | 57% | 85% |
| Easy to contact via website | 32% | 58% | 55% |
| Easy to contact via NHS App | 52% | 54% | 51% |
| Reception staff helpful | 81% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 36% |
| Sees preferred clinician | 23% | 42% | 55% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 89% |
| Next steps within 2 days | 99% | 93% | 97% |
| Good experience of contacting | 76% | 73% | 85% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 71% |
| Waiting time was about right | 77% | 69% | 83% |
| Remote appointment | 18% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 81% | 87% | 93% |
| Treated with care and concern | 81% | 86% | 92% |
| Considered mental wellbeing | 79% | 75% | 82% |
| Had all the information needed | 89% | 92% | 96% |
| Confidence and trust | 88% | 93% | 99% |
| Involved in decisions | 92% | 92% | 99% |
| Needs were met | 89% | 90% | 93% |
| Overall | |||
| Overall experience good | 74% | 77% | 92% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 56% |
| Supported by local services | 77% | 70% | 58% |
| Discussed managing condition | 38% | 43% | 56% |
| Agreed a care plan | 67% | 46% | 36% |
Green means at least 2 points better than England, red at least 2 points worse. With about 99 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
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Opening times and contact
Opening times not collected yet.
- Address
- 23 Ribblesdale Place, Preston, PR1 3NA
- Phone
- 01772 258474
- Works with
- Greater Preston PCN (a group of local surgeries that share services)
- NHS code
- P81046
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 23 January 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.2% | 15.2% |
| Diabetes | 7.6% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 18.0% | 14.3% |
| Obesity | 13.8% | 13.9% |
| Smoking | 18.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 46% | 67% |
| Cervical screening, women 50-64 | 64% | 75% |
| Blood pressure controlled (hypertension, under 80) | 54% | 68% |
| Blood pressure checked in last 5 years (45+) | 83% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 75% | 78% |
| Asthma: annual review | 55% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Park View Surgerythis surgery | – | 38 | 71% | 75% | – |
| Avenham SurgeryPreston, PR1 3RG | 0.3 miles | 21 | 59% | 68% | Yes |
| Fishergate Hill SurgeryPreston, PR1 8DN | 0.6 miles | 78 | 78% | 86% | Yes |
| The New Hall Lane PracticePreston, PR1 5NE | 1.0 miles | 67 | 84% | 87% | Yes |
| Gutteridge Medical CentrePreston, PR1 6LL | 1.1 miles | 47 | 78% | 78% | Yes |
| Dr Ali Guttridge Medical CentrePreston, PR1 6LL | 1.1 miles | 33 | 64% | 73% | Yes |
| St Fillan's Medical CentrePreston, PR1 0AD | 1.2 miles | 56 | 62% | 80% | Yes |
| Issa Medical Centre - PatelPreston, PR1 6YA | 1.2 miles | 65 | 69% | 83% | Yes |
| Riverside Medical CentrePreston, PR5 4AY | 1.2 miles | 42 | 39% | 74% | Yes |
| St. Mary's Health CentrePreston, PR1 0SR | 1.3 miles | 80 | 81% | 80% | Yes |
Fishergate Hill Surgery is 0.6 miles away, scores 78 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
How do patients rate Park View Surgery?
In the 2026 NHS GP Patient Survey, 75% of patients at Park View Surgery said their overall experience was good. The England average is 77%. 71% found it easy to get through by phone (England 57%). Its GPScore is 38 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Park View Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Park View Surgery as Good at its last published inspection (report published 23 January 2018).
How do I contact Park View Surgery?
Call 01772 258474. The address is 23 Ribblesdale Place, Preston, PR1 3NA.
How many patients are registered at Park View Surgery?
Around 6,591 patients are registered (January 2025). The surgery is part of Greater Preston PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.