GP surgery in County Durham
East Durham Medical Group
The Caradoc Surgery, Front Street West, Wingate, TS28 5PZ
Scores 84 out of 100, excellent for a GP surgery in England. 83% of patients say their experience is good and 68% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 80
- Easy to get through on the phone61
- Easy to contact online85
- Good experience of getting in touch78
- Did not wait too long for the appointment82
Quality of care 82
- Patients rate the surgery as good64
- Patients got what they needed84
- Doctors and nurses listen54
- Patients trust the staff81
- Inspection rating (Outstanding)98
- Health checks and screening done68
- Meets NHS clinical targets35
- Children vaccinated on time40
What patients say
89 patients answered the 2026 NHS survey about this surgery.
68%
find the phone easy
well above the England average (57%)
83%
say their experience is good
above the England average (77%)
+5
change since last year
2025: 78% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 68% | 57% | 52% |
| Easy to contact via website | 74% | 58% | 36% |
| Easy to contact via NHS App | 78% | 54% | 42% |
| Reception staff helpful | 87% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 27% |
| Sees preferred clinician | 83% | 42% | 54% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 76% |
| Next steps within 2 days | 97% | 93% | 90% |
| Good experience of contacting | 85% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 56% | 57% | 60% |
| Waiting time was about right | 83% | 69% | 72% |
| Remote appointment | 20% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 88% |
| Treated with care and concern | 89% | 86% | 87% |
| Considered mental wellbeing | 84% | 75% | 74% |
| Had all the information needed | 98% | 92% | 96% |
| Confidence and trust | 97% | 93% | 97% |
| Involved in decisions | 94% | 92% | 94% |
| Needs were met | 96% | 90% | 93% |
| Overall | |||
| Overall experience good | 83% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 63% |
| Supported by local services | 77% | 70% | 61% |
| Discussed managing condition | 47% | 43% | 42% |
| Agreed a care plan | 67% | 46% | 55% |
Green means at least 2 points better than England, red at least 2 points worse. With about 89 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 October 2024. Bank holidays may differ.
- Address
- The Caradoc Surgery, Front Street West, Wingate, TS28 5PZ
- Phone
- 01429 838217
- [email protected]
- Website
- www.edmg.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Durham Coast PCN (a group of local surgeries that share services)
- NHS code
- A83057 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Simpson & Partners
- Fourth Street, Horden, Peterlee, SR8 4LD
- Peterlee Health Centre
- Suite No 9, Bede Way, Peterlee, SR8 1AD
- Phoenix Medical Group
- Dunelm Road, Thornley, Durham, DH6 3HW
- Dunelm Road
- Dunelm Road, Thornley, Durham, DH6 3HW
- Kellhoe
- 2 the Green, Woodland Crescent, Kelloe, Durham, DH6 4NU
- Wheatley Hill
- Ashmore Terrace, Wheatley Hill, Durham, DH6 3NP
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 15 March 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.4% | 15.2% |
| Diabetes | 11.3% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 4.2% | 1.9% |
| Coronary heart disease | 4.6% | 3.0% |
| Depression | 20.1% | 14.3% |
| Obesity | 23.8% | 13.9% |
| Smoking | 18.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 93% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| East Durham Medical Groupthis surgery | – | 84 | 68% | 83% | Yes |
| Wingate Medical Practice IntrahealthWingate, TS28 5PZ | under 0.1 miles | 92 | 91% | 90% | Yes |
| Bevan Medical GroupDurham, DH6 2LQ | 2.5 miles | 91 | 90% | 83% | Yes |
| Southdene Medical CentreDurham, DH6 2LT | 2.6 miles | 93 | 91% | 95% | Yes |
| William Brown CentrePeterlee, SR8 5TW | 2.9 miles | 45 | 64% | 71% | Yes |
| The Horden Group PracticePeterlee, SR8 4LD | 3.7 miles | 96 | 97% | 96% | Yes |
| Blackhall and Peterlee PracticeHartlepool, TS27 4LQ | 3.9 miles | 32 | 61% | 69% | Yes |
| Coxhoe Medical PracticeDurham, DH6 4DH | 5.1 miles | 60 | 67% | 80% | Yes |
| Silverdale Family PracticeDurham, DH6 2TH | 5.3 miles | 100 | 97% | 96% | Yes |
| Skerne Medical GroupStockton-on-Tees, TS21 3BN | 5.7 miles | 25 | 52% | 71% | Yes |
The Horden Group Practice is 3.7 miles away, scores 96 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is East Durham Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), East Durham Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01429 838217.
How do patients rate East Durham Medical Group?
In the 2026 NHS GP Patient Survey, 83% of patients at East Durham Medical Group said their overall experience was good. The England average is 77%. 68% found it easy to get through by phone (England 57%). Its GPScore is 84 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for East Durham Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated East Durham Medical Group as Outstanding at its last published inspection (report published 15 March 2017).
What are the opening times of East Durham Medical Group?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 October 2024. Bank holidays may differ.
How do I contact East Durham Medical Group?
Call 01429 838217 or visit its website, www.edmg.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Caradoc Surgery, Front Street West, Wingate, TS28 5PZ.
Does East Durham Medical Group have a branch surgery?
Yes. East Durham Medical Group also runs Dr Simpson & Partners (Fourth Street, Horden, Peterlee, SR8 4LD) and Peterlee Health Centre (Suite No 9, Bede Way, Peterlee, SR8 1AD) and Phoenix Medical Group (Dunelm Road, Thornley, Durham, DH6 3HW) and Dunelm Road (Dunelm Road, Thornley, Durham, DH6 3HW) and Kellhoe (2 the Green, Woodland Crescent, Kelloe, Durham, DH6 4NU) and Wheatley Hill (Ashmore Terrace, Wheatley Hill, Durham, DH6 3NP). Patients register with the practice and can usually be seen at either site.
How many patients are registered at East Durham Medical Group?
Around 18,284 patients are registered (January 2025). The surgery is part of Durham Coast PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.