GP surgery in Dudley
Eve Hill Medical Practice
29-53 Himley Road, Dudley, DY1 2QD
Scores 86 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 78% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 83
- Easy to get through on the phone78
- Easy to contact online86
- Good experience of getting in touch82
- Did not wait too long for the appointment69
Quality of care 85
- Patients rate the surgery as good87
- Patients got what they needed83
- Doctors and nurses listen50
- Patients trust the staff68
- Inspection rating (Outstanding)98
- Health checks and screening done44
- Meets NHS clinical targets3
- Children vaccinated on time53
What patients say
80 patients answered the 2026 NHS survey about this surgery.
78%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+1
change since last year
2025: 89% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 78% | 57% | 77% |
| Easy to contact via website | 75% | 58% | 82% |
| Easy to contact via NHS App | 66% | 54% | 74% |
| Reception staff helpful | 95% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 35% |
| Sees preferred clinician | 29% | 42% | 33% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 93% |
| Next steps within 2 days | 94% | 93% | 95% |
| Good experience of contacting | 86% | 73% | 87% |
| The appointment | |||
| Offered a choice of time or day | 75% | 57% | 77% |
| Waiting time was about right | 78% | 69% | 88% |
| Remote appointment | 31% | 26% | 16% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 94% |
| Treated with care and concern | 88% | 86% | 95% |
| Considered mental wellbeing | 77% | 75% | 87% |
| Had all the information needed | 96% | 92% | 97% |
| Confidence and trust | 96% | 93% | 97% |
| Involved in decisions | 92% | 92% | 94% |
| Needs were met | 96% | 90% | 96% |
| Overall | |||
| Overall experience good | 90% | 77% | 89% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 76% |
| Supported by local services | 67% | 70% | 70% |
| Discussed managing condition | 55% | 43% | 59% |
| Agreed a care plan | 61% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 80 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 October 2022. Bank holidays may differ.
- Address
- 29-53 Himley Road, Dudley, DY1 2QD
- Phone
- 01384 254423
- [email protected]
- Website
- www.evehillmedicalpractice.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dudley and Netherton PCN (a group of local surgeries that share services)
- NHS code
- M87006 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Outstanding |
| Is it effective? | Outstanding |
| Is it caring? | Outstanding |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.4% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 9.0% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 4.2% | 3.0% |
| Depression | 20.8% | 14.3% |
| Obesity | 25.1% | 13.9% |
| Smoking | 17.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 89% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Eve Hill Medical Practicethis surgery | – | 86 | 78% | 90% | Yes |
| St James Medical Practice2Dudley, DY1 2BY | 0.1 mile | 46 | 64% | 81% | Yes |
| St James Medical Practice1Dudley, DY1 2BY | 0.1 mile | 65 | 61% | 80% | Yes |
| Steppingstones Medical PracticeDudley, DY1 1RT | 0.4 miles | 28 | 56% | 73% | Yes |
| Limestone SurgeryDudley, DY1 1RN | 0.4 miles | 35 | 61% | 70% | Yes |
| Castle Meadows SurgeryDudley, DY1 2TY | 0.9 miles | 71 | 79% | 80% | Yes |
| Central ClinicDudley, DY2 7BX | 0.9 miles | 14 | 57% | 65% | Yes |
| Keelinge HouseDudley, DY1 2ER | 1.0 miles | 5 | 33% | 61% | Yes |
| Bean Medical PracticeDudley, DY2 8TH | 1.0 miles | 23 | 56% | 70% | Yes |
| The Greens Health CentreDudley, DY1 3QZ | 1.1 miles | 70 | 73% | 82% | Yes |
Common questions
Is Eve Hill Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Eve Hill Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01384 254423.
How do patients rate Eve Hill Medical Practice?
In the 2026 NHS GP Patient Survey, 90% of patients at Eve Hill Medical Practice said their overall experience was good. The England average is 77%. 78% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Eve Hill Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Eve Hill Medical Practice as Outstanding at its last published inspection (report published 14 July 2026).
What are the opening times of Eve Hill Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 October 2022. Bank holidays may differ.
How do I contact Eve Hill Medical Practice?
Call 01384 254423 or visit its website, www.evehillmedicalpractice.com. You can also book and order repeat prescriptions in the NHS App. The address is 29-53 Himley Road, Dudley, DY1 2QD.
How many patients are registered at Eve Hill Medical Practice?
Around 8,764 patients are registered (January 2025). The surgery is part of Dudley and Netherton PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.