GP surgery in Dudley
The Greens Health Centre
100 Maple Green, Dudley, DY1 3QZ
Scores 70 out of 100, good for a GP surgery in England. 82% of patients say their experience is good and 73% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 72
- Easy to get through on the phone70
- Easy to contact online21
- Good experience of getting in touch58
- Did not wait too long for the appointment92
Quality of care 65
- Patients rate the surgery as good60
- Patients got what they needed69
- Doctors and nurses listen69
- Patients trust the staff81
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets2
- Children vaccinated on time55
What patients say
107 patients answered the 2026 NHS survey about this surgery.
73%
find the phone easy
well above the England average (57%)
82%
say their experience is good
above the England average (77%)
-3
change since last year
2025: 85% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 73% | 57% | 60% |
| Easy to contact via website | 44% | 58% | 59% |
| Easy to contact via NHS App | 68% | 54% | 66% |
| Reception staff helpful | 75% | 85% | 76% |
| Seeing the same person | |||
| Has a preferred clinician | 55% | 31% | 47% |
| Sees preferred clinician | 54% | 42% | 38% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 84% |
| Next steps within 2 days | 97% | 93% | 98% |
| Good experience of contacting | 78% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 53% | 57% | 53% |
| Waiting time was about right | 88% | 69% | 79% |
| Remote appointment | 14% | 26% | 29% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 91% |
| Treated with care and concern | 90% | 86% | 91% |
| Considered mental wellbeing | 78% | 75% | 78% |
| Had all the information needed | 98% | 92% | 96% |
| Confidence and trust | 97% | 93% | 93% |
| Involved in decisions | 94% | 92% | 93% |
| Needs were met | 94% | 90% | 89% |
| Overall | |||
| Overall experience good | 82% | 77% | 85% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 70% |
| Supported by local services | 72% | 70% | 70% |
| Discussed managing condition | 54% | 43% | 41% |
| Agreed a care plan | 52% | 46% | 49% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 October 2022. Bank holidays may differ.
- Address
- 100 Maple Green, Dudley, DY1 3QZ
- Phone
- 01902 667949
- Website
- www.thegreenshealthcentre.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sedgley, Coseley & Gornal PCN (a group of local surgeries that share services)
- NHS code
- M87012 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 March 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.1% | 15.2% |
| Diabetes | 8.6% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 19.6% | 14.3% |
| Obesity | 24.9% | 13.9% |
| Smoking | 21.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 60% | 67% |
| Cervical screening, women 50-64 | 65% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 77% | 78% |
| Asthma: annual review | 87% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Greens Health Centrethis surgery | – | 70 | 73% | 82% | Yes |
| Woodsetton Medical CentreDudley, DY3 1AF | 0.6 miles | 33 | 57% | 68% | Yes |
| Tandon Medical Centre (Oram & Partners)Dudley, DY3 1UX | 0.7 miles | 6 | 33% | 65% | Yes |
| St James Medical Practice2Dudley, DY1 2BY | 1.0 miles | 46 | 64% | 81% | Yes |
| St James Medical Practice1Dudley, DY1 2BY | 1.0 miles | 65 | 61% | 80% | Yes |
| The Ridgeway SurgeryDudley, DY3 3UH | 1.0 miles | 97 | 86% | 96% | Yes |
| Coseley Medical CentreBilston, WV14 9DJ | 1.1 miles | 62 | 64% | 80% | Yes |
| Eve Hill Medical PracticeDudley, DY1 2QD | 1.1 miles | 86 | 78% | 90% | Yes |
| Black Country Family PracticeTipton, DY4 8PX | 1.2 miles | 2 | 23% | 49% | Yes |
| Castle Meadows SurgeryDudley, DY1 2TY | 1.2 miles | 71 | 79% | 80% | Yes |
The Ridgeway Surgery is 1.0 miles away, scores 97 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Greens Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Greens Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01902 667949.
How do patients rate The Greens Health Centre?
In the 2026 NHS GP Patient Survey, 82% of patients at The Greens Health Centre said their overall experience was good. The England average is 77%. 73% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Greens Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated The Greens Health Centre as Good at its last published inspection (report published 27 March 2020).
What are the opening times of The Greens Health Centre?
Reception is open Monday 8am to 8pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 October 2022. Bank holidays may differ.
How do I contact The Greens Health Centre?
Call 01902 667949 or visit its website, www.thegreenshealthcentre.com. You can also book and order repeat prescriptions in the NHS App. The address is 100 Maple Green, Dudley, DY1 3QZ.
How many patients are registered at The Greens Health Centre?
Around 7,266 patients are registered (January 2025). The surgery is part of Sedgley, Coseley & Gornal PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.