GP surgery in West Oxfordshire
Eynsham Medical Group
Eynsham Medical Centre, Conduit Lane, Eynsham, Witney, OX29 4QB
Scores 56 out of 100, average for a GP surgery in England. 80% of patients say their experience is good and 43% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 43
- Easy to get through on the phone18
- Easy to contact online96
- Good experience of getting in touch56
- Did not wait too long for the appointment42
Quality of care 71
- Patients rate the surgery as good52
- Patients got what they needed78
- Doctors and nurses listen67
- Patients trust the staff86
- Inspection rating (Good)50
- Health checks and screening done49
- Meets NHS clinical targets84
- Children vaccinated on time72
What patients say
125 patients answered the 2026 NHS survey about this surgery.
43%
find the phone easy
well below the England average (57%)
80%
say their experience is good
above the England average (77%)
-2
change since last year
2025: 82% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 43% | 57% | 45% |
| Easy to contact via website | 84% | 58% | 66% |
| Easy to contact via NHS App | 76% | 54% | 63% |
| Reception staff helpful | 81% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 30% |
| Sees preferred clinician | 55% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 92% |
| Next steps within 2 days | 92% | 93% | 98% |
| Good experience of contacting | 78% | 73% | 74% |
| The appointment | |||
| Offered a choice of time or day | 69% | 57% | 68% |
| Waiting time was about right | 69% | 69% | 74% |
| Remote appointment | 26% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 97% |
| Treated with care and concern | 92% | 86% | 97% |
| Considered mental wellbeing | 75% | 75% | 90% |
| Had all the information needed | 93% | 92% | 99% |
| Confidence and trust | 98% | 93% | 99% |
| Involved in decisions | 97% | 92% | 96% |
| Needs were met | 95% | 90% | 96% |
| Overall | |||
| Overall experience good | 80% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 92% |
| Supported by local services | 86% | 70% | 90% |
| Discussed managing condition | 50% | 43% | 49% |
| Agreed a care plan | 43% | 46% | 33% |
Green means at least 2 points better than England, red at least 2 points worse. With about 125 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 25 October 2022. Bank holidays may differ.
- Address
- Eynsham Medical Centre, Conduit Lane, Eynsham, Witney, OX29 4QB
- Phone
- 01865 881206
- Website
- www.eynshammedicalgroup.org.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Eynsham & Witney PCN (a group of local surgeries that share services)
- NHS code
- K84006 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Long Hanborough Surgery
- Willis Court, Long Hanborough, Witney, OX29 8FQ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 25 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.4% | 15.2% |
| Diabetes | 6.4% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 15.6% | 14.3% |
| Obesity | 12.5% | 13.9% |
| Smoking | 9.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Eynsham Medical Groupthis surgery | – | 56 | 43% | 80% | Yes |
| Cogges SurgeryWitney, OX28 3FS | 4.2 miles | 52 | 80% | 82% | Yes |
| Woodstock SurgeryWoodstock, OX20 1UB | 4.6 miles | 81 | 74% | 86% | Yes |
| The Key Medical PracticeKidlington, OX5 1AP | 4.6 miles | 5 | 29% | 61% | Yes |
| Gosford Hill Medical CentreKidlington, OX5 2NS | 4.7 miles | 76 | 64% | 82% | Yes |
| I.c.b. (Oxford City)Witney, OX28 6JQ | 4.8 miles | – | – | – | – |
| Nuffield Health CentreWitney, OX28 6JQ | 4.8 miles | 20 | 48% | 70% | Yes |
| Banbury Road Medical CentreOxford, OX2 7BT | 4.8 miles | 89 | 90% | 90% | Yes |
| Summertown Health CentreOxford, OX2 7BS | 4.8 miles | 66 | 74% | 85% | Yes |
| Windrush Medical PracticeWitney, OX28 6JS | 4.8 miles | 54 | 42% | 81% | Yes |
Woodstock Surgery is 4.6 miles away, scores 81 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Eynsham Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Eynsham Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01865 881206.
How do patients rate Eynsham Medical Group?
In the 2026 NHS GP Patient Survey, 80% of patients at Eynsham Medical Group said their overall experience was good. The England average is 77%. 43% found it easy to get through by phone (England 57%). Its GPScore is 56 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Eynsham Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Eynsham Medical Group as Good at its last published inspection (report published 25 August 2016).
What are the opening times of Eynsham Medical Group?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 25 October 2022. Bank holidays may differ.
How do I contact Eynsham Medical Group?
Call 01865 881206 or visit its website, www.eynshammedicalgroup.org.uk. You can also book and order repeat prescriptions in the NHS App. The address is Eynsham Medical Centre, Conduit Lane, Eynsham, Witney, OX29 4QB.
Does Eynsham Medical Group have a branch surgery?
Yes. Eynsham Medical Group also runs Long Hanborough Surgery (Willis Court, Long Hanborough, Witney, OX29 8FQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Eynsham Medical Group?
Around 16,296 patients are registered (January 2025). The surgery is part of Eynsham & Witney PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.