GP surgery in Oxford
Summertown Health Centre
160 Banbury Road, Summertown, Oxford, OX2 7BS
Scores 66 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 62
- Easy to get through on the phone73
- Easy to contact online73
- Good experience of getting in touch80
- Did not wait too long for the appointment23
Quality of care 68
- Patients rate the surgery as good70
- Patients got what they needed69
- Doctors and nurses listen73
- Patients trust the staff90
- Inspection rating (Good)50
- Health checks and screening done19
- Meets NHS clinical targets43
- Children vaccinated on time30
What patients say
115 patients answered the 2026 NHS survey about this surgery.
74%
find the phone easy
well above the England average (57%)
85%
say their experience is good
above the England average (77%)
+10
change since last year
2025: 74% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 74% | 57% | 72% |
| Easy to contact via website | 68% | 58% | 53% |
| Easy to contact via NHS App | 66% | 54% | 46% |
| Reception staff helpful | 94% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 34% |
| Sees preferred clinician | 54% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 83% |
| Next steps within 2 days | 86% | 93% | 83% |
| Good experience of contacting | 85% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 47% |
| Waiting time was about right | 61% | 69% | 58% |
| Remote appointment | 32% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 94% |
| Treated with care and concern | 90% | 86% | 82% |
| Considered mental wellbeing | 90% | 75% | 66% |
| Had all the information needed | 99% | 92% | 82% |
| Confidence and trust | 98% | 93% | 94% |
| Involved in decisions | 97% | 92% | 91% |
| Needs were met | 94% | 90% | 93% |
| Overall | |||
| Overall experience good | 85% | 77% | 74% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 74% |
| Supported by local services | 83% | 70% | 73% |
| Discussed managing condition | 41% | 43% | 35% |
| Agreed a care plan | 60% | 46% | 53% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 May 2024. Bank holidays may differ.
- Address
- 160 Banbury Road, Summertown, Oxford, OX2 7BS
- Phone
- 01865 515552
- [email protected]
- Website
- www.summertownhealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Healthier Oxford City Network PCN (a group of local surgeries that share services)
- NHS code
- K84011 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Cutteslowe Surgery
- 9 Kendall Crescent, Oxford, OX2 8NE
- Wolvercote Surgery
- 73 Godstow Road, Wolvercote, Oxford, OX2 8PE
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 12 September 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 8.3% | 15.2% |
| Diabetes | 3.2% | 7.9% |
| Asthma | 4.0% | 6.6% |
| COPD | 0.9% | 1.9% |
| Coronary heart disease | 1.4% | 3.0% |
| Depression | 11.6% | 14.3% |
| Obesity | 4.9% | 13.9% |
| Smoking | 7.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 51% | 67% |
| Cervical screening, women 50-64 | 67% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Summertown Health Centrethis surgery | – | 66 | 74% | 85% | Yes |
| Banbury Road Medical CentreOxford, OX2 7BT | under 0.1 miles | 89 | 90% | 90% | Yes |
| Jericho Health CentreOxford, OX2 6NW | 1.0 miles | 92 | 99% | 87% | Yes |
| Observatory Medical PracticeOxford, OX2 6NW | 1.0 miles | 87 | 85% | 84% | Yes |
| Beaumont Elms PracticeOxford, OX1 2NA | 1.3 miles | 53 | 78% | 79% | Yes |
| Kes@northgateOxford, OX1 3EF | 1.5 miles | 91 | 98% | 83% | Yes |
| Northgate Health CentreOxford, OX1 3EF | 1.5 miles | 84 | 83% | 89% | Yes |
| Luther Street Medical PracticeOxford, OX1 1UL | 1.9 miles | – | 85% | 73% | Yes |
| St. Clement's SurgeryOxford, OX4 1JS | 2.0 miles | 50 | 78% | 70% | Yes |
| Manor SurgeryOxford, OX3 9BP | 2.2 miles | 86 | 72% | 94% | Yes |
Banbury Road Medical Centre is under 0.1 miles away, scores 89 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Summertown Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Summertown Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01865 515552.
How do patients rate Summertown Health Centre?
In the 2026 NHS GP Patient Survey, 85% of patients at Summertown Health Centre said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 66 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Summertown Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Summertown Health Centre as Good at its last published inspection (report published 12 September 2016).
What are the opening times of Summertown Health Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 May 2024. Bank holidays may differ.
How do I contact Summertown Health Centre?
Call 01865 515552 or visit its website, www.summertownhealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 160 Banbury Road, Summertown, Oxford, OX2 7BS.
Does Summertown Health Centre have a branch surgery?
Yes. Summertown Health Centre also runs Cutteslowe Surgery (9 Kendall Crescent, Oxford, OX2 8NE) and Wolvercote Surgery (73 Godstow Road, Wolvercote, Oxford, OX2 8PE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Summertown Health Centre?
Around 18,860 patients are registered (January 2025). The surgery is part of Healthier Oxford City Network PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.