GP surgery in Sheffield
Forge Health Group
Pitsmoor Surgery, 151 Burngreave Road, Sheffield, S3 9DL
Scores 0 out of 100, poor for a GP surgery in England. 49% of patients say their experience is good and 17% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 0
- Easy to get through on the phone1
- Easy to contact online1
- Good experience of getting in touch1
- Did not wait too long for the appointment3
Quality of care 2
- Patients rate the surgery as good1
- Patients got what they needed21
- Doctors and nurses listen2
- Patients trust the staff3
- Inspection rating (Good)50
- Health checks and screening done10
- Meets NHS clinical targets14
- Children vaccinated on time2
What patients say
107 patients answered the 2026 NHS survey about this surgery.
17%
find the phone easy
well below the England average (57%)
49%
say their experience is good
well below the England average (77%)
-6
change since last year
2025: 55% · 2026: 49%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 17% | 57% | 20% |
| Easy to contact via website | 21% | 58% | 17% |
| Easy to contact via NHS App | 21% | 54% | 27% |
| Reception staff helpful | 55% | 85% | 62% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 30% |
| Sees preferred clinician | 18% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 67% | 84% | 73% |
| Next steps within 2 days | 92% | 93% | 88% |
| Good experience of contacting | 42% | 73% | 43% |
| The appointment | |||
| Offered a choice of time or day | 39% | 57% | 37% |
| Waiting time was about right | 45% | 69% | 49% |
| Remote appointment | 35% | 26% | 35% |
| The doctor or nurse | |||
| Good at listening | 71% | 87% | 73% |
| Treated with care and concern | 72% | 86% | 72% |
| Considered mental wellbeing | 58% | 75% | 64% |
| Had all the information needed | 77% | 92% | 87% |
| Confidence and trust | 82% | 93% | 85% |
| Involved in decisions | 79% | 92% | 78% |
| Needs were met | 86% | 90% | 87% |
| Overall | |||
| Overall experience good | 49% | 77% | 55% |
| Living with a long-term condition | |||
| Confident managing conditions | 66% | 79% | 76% |
| Supported by local services | 48% | 70% | 51% |
| Discussed managing condition | 42% | 43% | 56% |
| Agreed a care plan | 33% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 12:30pm 1:30pm to 6pm |
| Tuesday | 8:30am to 12:30pm 1:30pm to 6pm |
| Wednesday | 8:30am to 12:30pm 1:30pm to 6pm |
| Thursday | 8:30am to 12:30pm 1:30pm to 6pm |
| Friday | 8:30am to 12:30pm 1:30pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 November 2025. Bank holidays may differ.
- Address
- Pitsmoor Surgery, 151 Burngreave Road, Sheffield, S3 9DL
- Phone
- 0114 272 5154
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Foundry PCN (a group of local surgeries that share services)
- NHS code
- C88008 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Flowers Health Centre
- 87 Wincobank Avenue, Sheffield, S5 6AZ
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Parent and baby room
- Sign language interpreter available in-person
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.2% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 19.1% | 14.3% |
| Obesity | 12.5% | 13.9% |
| Smoking | 18.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 53% | 67% |
| Cervical screening, women 50-64 | 65% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Forge Health Groupthis surgery | – | 0 | 17% | 49% | Yes |
| Sheffield Medical CentreSheffield, S3 9LB | 0.6 miles | 53 | 82% | 78% | Yes |
| The Burngreave SurgerySheffield, S3 9LB | 0.6 miles | 43 | 58% | 80% | Yes |
| Page Hall Medical CentreSheffield, S4 8GB | 1.0 miles | 1 | 27% | 48% | Yes |
| Norwood Medical CentreSheffield, S5 7HD | 1.0 miles | 56 | 52% | 81% | Yes |
| Upperthorpe Medical CentreSheffield, S6 3FT | 1.1 miles | 85 | 74% | 92% | Yes |
| Clover City PracticeSheffield, S1 2PJ | 1.1 miles | 26 | 54% | 74% | Yes |
| Harold Street Medical CentreSheffield, S6 3QW | 1.2 miles | 70 | 76% | 75% | Yes |
| Upwell Street SurgerySheffield, S4 8AN | 1.4 miles | 52 | 64% | 80% | Yes |
| Devonshire Green Medical CentreSheffield, S3 7SF | 1.4 miles | 26 | 58% | 71% | Yes |
Sheffield Medical Centre is 0.6 miles away, scores 53 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Forge Health Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Forge Health Group was taking on new patients. You can register online through the NHS website or call the surgery on 0114 272 5154.
How do patients rate Forge Health Group?
In the 2026 NHS GP Patient Survey, 49% of patients at Forge Health Group said their overall experience was good. The England average is 77%. 17% found it easy to get through by phone (England 57%). Its GPScore is 0 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Forge Health Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Forge Health Group as Good at its last published inspection (report published 5 February 2025).
What are the opening times of Forge Health Group?
Reception is open Monday 8:30am to 12:30pm 1:30pm to 6pm, Tuesday 8:30am to 12:30pm 1:30pm to 6pm, Wednesday 8:30am to 12:30pm 1:30pm to 6pm, Thursday 8:30am to 12:30pm 1:30pm to 6pm, Friday 8:30am to 12:30pm 1:30pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 November 2025. Bank holidays may differ.
How do I contact Forge Health Group?
Call 0114 272 5154. You can also book and order repeat prescriptions in the NHS App. The address is Pitsmoor Surgery, 151 Burngreave Road, Sheffield, S3 9DL.
Does Forge Health Group have a branch surgery?
Yes. Forge Health Group also runs The Flowers Health Centre (87 Wincobank Avenue, Sheffield, S5 6AZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Forge Health Group?
Around 14,463 patients are registered (January 2025). The surgery is part of Foundry PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.