GP surgery in Horsham
Glebe Surgery
The Glebe, Storrington, Pulborough, RH20 4FR
Scores 86 out of 100, excellent for a GP surgery in England. 92% of patients say their experience is good and 75% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 74
- Easy to get through on the phone74
- Easy to contact online58
- Good experience of getting in touch84
- Did not wait too long for the appointment55
Quality of care 94
- Patients rate the surgery as good90
- Patients got what they needed94
- Doctors and nurses listen98
- Patients trust the staff95
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets72
- Children vaccinated on time64
What patients say
118 patients answered the 2026 NHS survey about this surgery.
75%
find the phone easy
well above the England average (57%)
92%
say their experience is good
well above the England average (77%)
+11
change since last year
2025: 81% · 2026: 92%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 75% | 57% | 73% |
| Easy to contact via website | 61% | 58% | 57% |
| Easy to contact via NHS App | 68% | 54% | 65% |
| Reception staff helpful | 96% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 45% | 31% | 56% |
| Sees preferred clinician | 71% | 42% | 76% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 84% |
| Next steps within 2 days | 91% | 93% | 94% |
| Good experience of contacting | 87% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 79% | 57% | 62% |
| Waiting time was about right | 73% | 69% | 74% |
| Remote appointment | 20% | 26% | 27% |
| The doctor or nurse | |||
| Good at listening | 98% | 87% | 85% |
| Treated with care and concern | 99% | 86% | 85% |
| Considered mental wellbeing | 82% | 75% | 78% |
| Had all the information needed | 99% | 92% | 87% |
| Confidence and trust | 99% | 93% | 88% |
| Involved in decisions | 100% | 92% | 87% |
| Needs were met | 98% | 90% | 86% |
| Overall | |||
| Overall experience good | 92% | 77% | 81% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 77% |
| Supported by local services | 86% | 70% | 75% |
| Discussed managing condition | 43% | 43% | 52% |
| Agreed a care plan | 46% | 46% | 49% |
Green means at least 2 points better than England, red at least 2 points worse. With about 118 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 2 June 2025. Bank holidays may differ.
- Address
- The Glebe, Storrington, Pulborough, RH20 4FR
- Phone
- 01903 742942
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Chanctonbury PCN (a group of local surgeries that share services)
- NHS code
- H82070 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Off-site car parking nearby
- Step-free access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.8% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 4.5% | 3.0% |
| Depression | 14.2% | 14.3% |
| Obesity | 10.4% | 13.9% |
| Smoking | 8.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 72% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Glebe Surgerythis surgery | – | 86 | 75% | 92% | Yes |
| Pulborough Medical GroupPulborough, RH20 1FG | 3.7 miles | 87 | 66% | 89% | Yes |
| Lime Tree SurgeryWorthing, BN14 0DL | 5.5 miles | 28 | 54% | 73% | Yes |
| Steyning Health CentreSteyning, BN44 3RJ | 6.0 miles | 91 | 76% | 87% | Yes |
| Arundel SurgeryArundel, BN18 9HG | 6.5 miles | 86 | 77% | 89% | Yes |
| St. Lawrence SurgeryWorthing, BN14 7JL | 7.2 miles | 80 | 58% | 92% | Yes |
| Strand Medical GroupWorthing, BN12 6FA | 7.2 miles | 34 | 62% | 78% | Yes |
| Barn SurgeryWorthing, BN12 5HJ | 7.2 miles | 65 | 78% | 75% | Yes |
| Broadwater Medical CentreWorthing, BN14 8JE | 7.2 miles | 24 | 41% | 68% | Yes |
| Willow Green SurgeryLittlehampton, BN16 3AH | 7.3 miles | 70 | 73% | 80% | No |
Common questions
Is Glebe Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Glebe Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01903 742942.
How do patients rate Glebe Surgery?
In the 2026 NHS GP Patient Survey, 92% of patients at Glebe Surgery said their overall experience was good. The England average is 77%. 75% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Glebe Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Glebe Surgery as Good at its last published inspection (report published 5 October 2023).
What are the opening times of Glebe Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 2 June 2025. Bank holidays may differ.
How do I contact Glebe Surgery?
Call 01903 742942. You can also book and order repeat prescriptions in the NHS App. The address is The Glebe, Storrington, Pulborough, RH20 4FR.
How many patients are registered at Glebe Surgery?
Around 13,277 patients are registered (January 2025). The surgery is part of Chanctonbury PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.