GP surgery in Worthing
Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, BN14 0DL
Scores 28 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone36
- Easy to contact online36
- Good experience of getting in touch16
- Did not wait too long for the appointment37
Quality of care 34
- Patients rate the surgery as good30
- Patients got what they needed47
- Doctors and nurses listen28
- Patients trust the staff38
- Inspection rating (Good)50
- Health checks and screening done21
- Meets NHS clinical targets67
- Children vaccinated on time84
What patients say
104 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
73%
say their experience is good
below the England average (77%)
+6
change since last year
2025: 67% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 45% |
| Easy to contact via website | 52% | 58% | 47% |
| Easy to contact via NHS App | 36% | 54% | 24% |
| Reception staff helpful | 82% | 85% | 75% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 15% |
| Sees preferred clinician | 30% | 42% | 28% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 76% |
| Next steps within 2 days | 92% | 93% | 92% |
| Good experience of contacting | 62% | 73% | 67% |
| The appointment | |||
| Offered a choice of time or day | 44% | 57% | 35% |
| Waiting time was about right | 67% | 69% | 66% |
| Remote appointment | 34% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 90% |
| Treated with care and concern | 82% | 86% | 89% |
| Considered mental wellbeing | 67% | 75% | 63% |
| Had all the information needed | 91% | 92% | 87% |
| Confidence and trust | 92% | 93% | 95% |
| Involved in decisions | 89% | 92% | 88% |
| Needs were met | 91% | 90% | 90% |
| Overall | |||
| Overall experience good | 73% | 77% | 67% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 77% |
| Supported by local services | 68% | 70% | 55% |
| Discussed managing condition | 24% | 43% | 27% |
| Agreed a care plan | 42% | 46% | 19% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 1 December 2021. Bank holidays may differ.
- Address
- Lime Tree Avenue, Findon Valley, Worthing, BN14 0DL
- Phone
- 01903 264101
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Coastal and South Downs PCN (a group of local surgeries that share services)
- NHS code
- H82034 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Lime Tree Surgery Goring
- 4 the Waterfront, Goring-by-Sea, Worthing, BN12 4FD
- The Mayflower Surgery
- Durrington Lane, Worthing, BN13 2RX
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 November 2017
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.3% | 15.2% |
| Diabetes | 8.1% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 12.3% | 14.3% |
| Obesity | 10.2% | 13.9% |
| Smoking | 9.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Lime Tree Surgerythis surgery | – | 28 | 54% | 73% | Yes |
| Broadwater Medical CentreWorthing, BN14 8JE | 1.7 miles | 24 | 41% | 68% | Yes |
| St. Lawrence SurgeryWorthing, BN14 7JL | 1.7 miles | 80 | 58% | 92% | Yes |
| Strand Medical GroupWorthing, BN12 6FA | 2.2 miles | 34 | 62% | 78% | Yes |
| Cornerways SurgeryWorthing, BN11 5RZ | 2.3 miles | 100 | 96% | 97% | Yes |
| Victoria Road SurgeryWorthing, BN11 1XE | 2.4 miles | 65 | 40% | 87% | Yes |
| Worthing Medical GroupWorthing, BN11 4BS | 2.7 miles | 56 | 42% | 83% | Yes |
| Ball Tree SurgeryLancing, BN15 9UX | 2.8 miles | 33 | 37% | 83% | Yes |
| Selden Medical CentreWorthing, BN11 2LL | 2.9 miles | 93 | 82% | 96% | Yes |
| Barn SurgeryWorthing, BN12 5HJ | 3.3 miles | 65 | 78% | 75% | Yes |
St. Lawrence Surgery is 1.7 miles away, scores 80 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Lime Tree Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Lime Tree Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01903 264101.
How do patients rate Lime Tree Surgery?
In the 2026 NHS GP Patient Survey, 73% of patients at Lime Tree Surgery said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 28 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Lime Tree Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Lime Tree Surgery as Good at its last published inspection (report published 27 November 2017).
What are the opening times of Lime Tree Surgery?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 1 December 2021. Bank holidays may differ.
How do I contact Lime Tree Surgery?
Call 01903 264101. You can also book and order repeat prescriptions in the NHS App. The address is Lime Tree Avenue, Findon Valley, Worthing, BN14 0DL.
Does Lime Tree Surgery have a branch surgery?
Yes. Lime Tree Surgery also runs Lime Tree Surgery Goring (4 the Waterfront, Goring-by-Sea, Worthing, BN12 4FD) and The Mayflower Surgery (Durrington Lane, Worthing, BN13 2RX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Lime Tree Surgery?
Around 27,829 patients are registered (January 2025). The surgery is part of Coastal and South Downs PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.