GP surgery in Sheffield
Handsworth Medical Practice
432 Handsworth Road, Handsworth, Sheffield, S13 9BZ
Scores 63 out of 100, good for a GP surgery in England. 76% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 66
- Easy to get through on the phone36
- Easy to contact online74
- Good experience of getting in touch75
- Did not wait too long for the appointment78
Quality of care 55
- Patients rate the surgery as good40
- Patients got what they needed34
- Doctors and nurses listen47
- Patients trust the staff88
- Inspection rating (Good)50
- Health checks and screening done80
- Meets NHS clinical targets70
- Children vaccinated on time68
What patients say
101 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
76%
say their experience is good
about the England average (77%)
-13
change since last year
2025: 89% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 49% |
| Easy to contact via website | 68% | 58% | 76% |
| Easy to contact via NHS App | 67% | 54% | 72% |
| Reception staff helpful | 88% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 16% | 31% | 23% |
| Sees preferred clinician | 33% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 96% |
| Next steps within 2 days | 100% | 93% | 99% |
| Good experience of contacting | 84% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 77% | 57% | 76% |
| Waiting time was about right | 81% | 69% | 87% |
| Remote appointment | 19% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 90% |
| Treated with care and concern | 89% | 86% | 90% |
| Considered mental wellbeing | 69% | 75% | 73% |
| Had all the information needed | 86% | 92% | 92% |
| Confidence and trust | 98% | 93% | 93% |
| Involved in decisions | 91% | 92% | 95% |
| Needs were met | 89% | 90% | 88% |
| Overall | |||
| Overall experience good | 76% | 77% | 89% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 92% |
| Supported by local services | 58% | 70% | 80% |
| Discussed managing condition | 42% | 43% | 46% |
| Agreed a care plan | 37% | 46% | 52% |
Green means at least 2 points better than England, red at least 2 points worse. With about 101 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 December 2025. Bank holidays may differ.
- Address
- 432 Handsworth Road, Handsworth, Sheffield, S13 9BZ
- Phone
- 0114 269 7505
- [email protected]
- Website
- www.handsworthmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Seven Hills PCN (a group of local surgeries that share services)
- NHS code
- C88036 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Fitzalan Surgery
- 1 Fitzalan Road, Sheffield, S13 9AW
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Toilets
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 21 May 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.3% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 7.8% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 15.6% | 14.3% |
| Obesity | 12.8% | 13.9% |
| Smoking | 11.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Handsworth Medical Practicethis surgery | – | 63 | 54% | 76% | Yes |
| Waverley Medical CentreRotherham, S60 8GD | 0.9 miles | – | – | – | No |
| Woodhouse Medical CentreSheffield, S13 7LY | 1.1 miles | 11 | 29% | 69% | Yes |
| Richmond Medical CentreSheffield, S13 8NA | 1.3 miles | 59 | 57% | 81% | Yes |
| Treeton Medical CentreRotherham, S60 5PW | 1.5 miles | 77 | 70% | 88% | Yes |
| White House SurgerySheffield, S2 1SL | 1.6 miles | 32 | 51% | 74% | Yes |
| Clover North Darnall Health CentreSheffield, S9 5DH | 1.6 miles | 6 | 45% | 58% | Yes |
| Clover Group PracticeSheffield, S9 4QH | 1.6 miles | 5 | 43% | 61% | Yes |
| Manor and Park Group PracticeSheffield, S2 1QU | 1.8 miles | 34 | 43% | 82% | Yes |
| Jaunty Springs Health CentreSheffield, S12 3DZ | 2.2 miles | 50 | 55% | 81% | Yes |
Treeton Medical Centre is 1.5 miles away, scores 77 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Handsworth Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Handsworth Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0114 269 7505.
How do patients rate Handsworth Medical Practice?
In the 2026 NHS GP Patient Survey, 76% of patients at Handsworth Medical Practice said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 63 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Handsworth Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Handsworth Medical Practice as Good at its last published inspection (report published 21 May 2019).
What are the opening times of Handsworth Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 December 2025. Bank holidays may differ.
How do I contact Handsworth Medical Practice?
Call 0114 269 7505 or visit its website, www.handsworthmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 432 Handsworth Road, Handsworth, Sheffield, S13 9BZ.
Does Handsworth Medical Practice have a branch surgery?
Yes. Handsworth Medical Practice also runs Fitzalan Surgery (1 Fitzalan Road, Sheffield, S13 9AW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Handsworth Medical Practice?
Around 10,605 patients are registered (January 2025). The surgery is part of Seven Hills PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.