GP surgery in Haslemere
Haslemere Health Centre
Church Lane, Haslemere, GU27 2BQ
Scores 73 out of 100, good for a GP surgery in England. 93% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 52
- Easy to get through on the phone53
- Easy to contact online78
- Good experience of getting in touch84
- Did not wait too long for the appointment9
Quality of care 94
- Patients rate the surgery as good93
- Patients got what they needed97
- Doctors and nurses listen99
- Patients trust the staff87
- Inspection rating (Good)50
- Health checks and screening done41
- Meets NHS clinical targets56
- Children vaccinated on time91
What patients say
94 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
93%
say their experience is good
well above the England average (77%)
+16
change since last year
2025: 77% · 2026: 93%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 42% |
| Easy to contact via website | 70% | 58% | 64% |
| Easy to contact via NHS App | 70% | 54% | 66% |
| Reception staff helpful | 94% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 40% |
| Sees preferred clinician | 44% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 89% |
| Next steps within 2 days | 92% | 93% | 97% |
| Good experience of contacting | 87% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 68% | 57% | 55% |
| Waiting time was about right | 53% | 69% | 48% |
| Remote appointment | 26% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 99% | 87% | 88% |
| Treated with care and concern | 96% | 86% | 85% |
| Considered mental wellbeing | 91% | 75% | 67% |
| Had all the information needed | 99% | 92% | 94% |
| Confidence and trust | 98% | 93% | 96% |
| Involved in decisions | 97% | 92% | 94% |
| Needs were met | 99% | 90% | 83% |
| Overall | |||
| Overall experience good | 93% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 92% | 79% | 80% |
| Supported by local services | 84% | 70% | 77% |
| Discussed managing condition | 53% | 43% | 43% |
| Agreed a care plan | 60% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 94 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 September 2023. Bank holidays may differ.
- Address
- Church Lane, Haslemere, GU27 2BQ
- Phone
- 01428 748206
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- West of Waverley PCN (a group of local surgeries that share services)
- NHS code
- H81062 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Fernhurst Surgery
- Crossfield, Fernhurst, Haslemere, GU27 3JL
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 10 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.2% | 15.2% |
| Diabetes | 5.7% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 17.6% | 14.3% |
| Obesity | 11.3% | 13.9% |
| Smoking | 8.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 56% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Haslemere Health Centrethis surgery | – | 73 | 64% | 93% | Yes |
| Grayshott SurgeryHindhead, GU26 6TY | 2.1 miles | 85 | 75% | 90% | Yes |
| Chiddingfold SurgeryGodalming, GU8 4QP | 3.3 miles | 99 | 98% | 97% | Yes |
| Witley SurgeryGodalming, GU8 5QR | 5.1 miles | 95 | 80% | 93% | Yes |
| Badgerswood SurgeryBordon, GU35 8LH | 5.6 miles | 24 | 47% | 74% | Yes |
| Springfield SurgeryGodalming, GU8 6EG | 6.4 miles | 30 | 55% | 74% | Yes |
| Pinehill SurgeryBordon, GU35 0BS | 6.7 miles | 73 | 78% | 89% | Yes |
| Riverbank Medical CentreMidhurst, GU29 9AW | 6.9 miles | 94 | 71% | 96% | Yes |
| Holly Tree SurgeryFarnham, GU10 4TG | 8.0 miles | 58 | 80% | 75% | Yes |
| Farnham Dene Medical PracticeFarnham, GU10 3RB | 8.0 miles | 25 | 47% | 67% | Yes |
Grayshott Surgery is 2.1 miles away, scores 85 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Haslemere Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Haslemere Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01428 748206.
How do patients rate Haslemere Health Centre?
In the 2026 NHS GP Patient Survey, 93% of patients at Haslemere Health Centre said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 73 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Haslemere Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Haslemere Health Centre as Good at its last published inspection (report published 10 May 2016).
What are the opening times of Haslemere Health Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 September 2023. Bank holidays may differ.
How do I contact Haslemere Health Centre?
Call 01428 748206. You can also book and order repeat prescriptions in the NHS App. The address is Church Lane, Haslemere, GU27 2BQ.
Does Haslemere Health Centre have a branch surgery?
Yes. Haslemere Health Centre also runs Fernhurst Surgery (Crossfield, Fernhurst, Haslemere, GU27 3JL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Haslemere Health Centre?
Around 18,998 patients are registered (January 2025). The surgery is part of West of Waverley PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.