GP surgery in Barnsley
Hollygreen Practice
Goldthope Centre, Goldthorpe Green, Goldthorpe, Rotherham, S63 9EH
Scores 5 out of 100, poor for a GP surgery in England. 54% of patients say their experience is good and 47% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 6
- Easy to get through on the phone24
- Easy to contact online3
- Good experience of getting in touch2
- Did not wait too long for the appointment11
Quality of care 8
- Patients rate the surgery as good2
- Patients got what they needed25
- Doctors and nurses listen20
- Patients trust the staff24
- Inspection rating (Good)50
- Health checks and screening done12
- Meets NHS clinical targets18
- Children vaccinated on time56
What patients say
98 patients answered the 2026 NHS survey about this surgery.
47%
find the phone easy
well below the England average (57%)
54%
say their experience is good
well below the England average (77%)
-12
change since last year
2025: 66% · 2026: 54%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 47% | 57% | 44% |
| Easy to contact via website | 26% | 58% | 33% |
| Easy to contact via NHS App | 32% | 54% | 45% |
| Reception staff helpful | 73% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 34% |
| Sees preferred clinician | 7% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 72% | 84% | 78% |
| Next steps within 2 days | 98% | 93% | 90% |
| Good experience of contacting | 47% | 73% | 55% |
| The appointment | |||
| Offered a choice of time or day | 31% | 57% | 34% |
| Waiting time was about right | 54% | 69% | 70% |
| Remote appointment | 12% | 26% | 17% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 84% |
| Treated with care and concern | 84% | 86% | 83% |
| Considered mental wellbeing | 66% | 75% | 65% |
| Had all the information needed | 86% | 92% | 90% |
| Confidence and trust | 90% | 93% | 90% |
| Involved in decisions | 92% | 92% | 89% |
| Needs were met | 87% | 90% | 89% |
| Overall | |||
| Overall experience good | 54% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 70% |
| Supported by local services | 57% | 70% | 60% |
| Discussed managing condition | 30% | 43% | 40% |
| Agreed a care plan | 44% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 98 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 7:30am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 May 2024. Bank holidays may differ.
- Address
- Goldthope Centre, Goldthorpe Green, Goldthorpe, Rotherham, S63 9EH
- Phone
- 01709 886490
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Fcp Service - Barnsley PCN (a group of local surgeries that share services)
- NHS code
- C85023 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Great Houghton Medical Centre
- Oak Haven Avenue, Great Houghton, Barnsley, S72 0EJ
- Hollygreen Practice (Thurnscoe)
- The Thurnscoe Centre, Holly Bush Drive, Thurnscoe, Rotherham, S63 0LT · 01226 750773
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 11 December 2018
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.8% | 15.2% |
| Diabetes | 10.4% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 4.6% | 1.9% |
| Coronary heart disease | 4.5% | 3.0% |
| Depression | 10.3% | 14.3% |
| Obesity | 16.8% | 13.9% |
| Smoking | 19.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 54% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 67% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 55% | 78% |
| Asthma: annual review | 49% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Hollygreen Practicethis surgery | – | 5 | 47% | 54% | Yes |
| Goldthorpe Medical CentreRotherham, S63 9EH | under 0.1 miles | 18 | 51% | 66% | Yes |
| Lakeside SurgeryRotherham, S63 9EH | under 0.1 miles | 48 | 77% | 75% | Yes |
| Dearne Valley Group PracticeRotherham, S63 0LU | 1.2 miles | 11 | 38% | 65% | Yes |
| Market SurgeryRotherham, S63 7RA | 2.3 miles | 55 | 54% | 79% | Yes |
| Garland House SurgeryBarnsley, S73 9JX | 2.5 miles | 41 | 53% | 78% | Yes |
| The New SurgeryMexborough, S64 0DB | 2.6 miles | 10 | 50% | 66% | Yes |
| Mexborough Health CentreMexborough, S64 0BY | 2.6 miles | 4 | 30% | 55% | Yes |
| Crown Street SurgeryMexborough, S64 8NB | 2.8 miles | 73 | 65% | 87% | Yes |
| The Magna Group PracticeMexborough, S64 5UP | 3.5 miles | 69 | 67% | 83% | Yes |
Goldthorpe Medical Centre is under 0.1 miles away, scores 18 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Hollygreen Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Hollygreen Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01709 886490.
How do patients rate Hollygreen Practice?
In the 2026 NHS GP Patient Survey, 54% of patients at Hollygreen Practice said their overall experience was good. The England average is 77%. 47% found it easy to get through by phone (England 57%). Its GPScore is 5 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Hollygreen Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Hollygreen Practice as Good at its last published inspection (report published 11 December 2018).
What are the opening times of Hollygreen Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 7:30am to 6:30pm, Thursday 8am to 6:30pm, Friday 7:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 May 2024. Bank holidays may differ.
How do I contact Hollygreen Practice?
Call 01709 886490. You can also book and order repeat prescriptions in the NHS App. The address is Goldthope Centre, Goldthorpe Green, Goldthorpe, Rotherham, S63 9EH.
Does Hollygreen Practice have a branch surgery?
Yes. Hollygreen Practice also runs Great Houghton Medical Centre (Oak Haven Avenue, Great Houghton, Barnsley, S72 0EJ) and Hollygreen Practice (Thurnscoe) (The Thurnscoe Centre, Holly Bush Drive, Thurnscoe, Rotherham, S63 0LT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Hollygreen Practice?
Around 11,318 patients are registered (January 2025). The surgery is part of Fcp Service - Barnsley PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.