GP surgery in Mexborough
The New Surgery
Adwick Road, Mexborough, S64 0DB
Scores 10 out of 100, poor for a GP surgery in England. 66% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 13
- Easy to get through on the phone28
- Easy to contact online39
- Good experience of getting in touch12
- Did not wait too long for the appointment9
Quality of care 10
- Patients rate the surgery as good13
- Patients got what they needed5
- Doctors and nurses listen7
- Patients trust the staff2
- Inspection rating (Not rated)–
- Health checks and screening done74
- Meets NHS clinical targets82
- Children vaccinated on time58
What patients say
111 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
66%
say their experience is good
well below the England average (77%)
-9
change since last year
2025: 75% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 41% |
| Easy to contact via website | 53% | 58% | 31% |
| Easy to contact via NHS App | 42% | 54% | 29% |
| Reception staff helpful | 83% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 39% |
| Sees preferred clinician | 34% | 42% | 43% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 74% |
| Next steps within 2 days | 88% | 93% | 93% |
| Good experience of contacting | 59% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 36% | 57% | 40% |
| Waiting time was about right | 53% | 69% | 73% |
| Remote appointment | 52% | 26% | 29% |
| The doctor or nurse | |||
| Good at listening | 76% | 87% | 91% |
| Treated with care and concern | 77% | 86% | 90% |
| Considered mental wellbeing | 67% | 75% | 82% |
| Had all the information needed | 93% | 92% | 95% |
| Confidence and trust | 80% | 93% | 93% |
| Involved in decisions | 87% | 92% | 90% |
| Needs were met | 80% | 90% | 93% |
| Overall | |||
| Overall experience good | 66% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 63% | 79% | 63% |
| Supported by local services | 58% | 70% | 69% |
| Discussed managing condition | 35% | 43% | 34% |
| Agreed a care plan | 55% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 October 2025. Bank holidays may differ.
- Address
- Adwick Road, Mexborough, S64 0DB
- Phone
- 01709 511800
- [email protected]
- Website
- www.newsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Doncaster South PCN (a group of local surgeries that share services)
- NHS code
- C86034 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Barnburgh Surgery
- Fox Lane, Barnburgh, Doncaster, DN5 7ET
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.4% | 15.2% |
| Diabetes | 10.1% | 7.9% |
| Asthma | 8.5% | 6.6% |
| COPD | 4.0% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 29.0% | 14.3% |
| Obesity | 22.0% | 13.9% |
| Smoking | 22.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The New Surgerythis surgery | – | 10 | 50% | 66% | Yes |
| Mexborough Health CentreMexborough, S64 0BY | 0.1 mile | 4 | 30% | 55% | Yes |
| Crown Street SurgeryMexborough, S64 8NB | 1.5 miles | 73 | 65% | 87% | Yes |
| Denaby Medical PracticeDoncaster, DN12 4AB | 1.5 miles | 9 | 31% | 65% | Yes |
| The Magna Group PracticeMexborough, S64 5UP | 1.6 miles | 69 | 67% | 83% | Yes |
| Conisbrough Medical PracticeDoncaster, DN12 3JW | 2.0 miles | 22 | 45% | 72% | Yes |
| Conisbrough Group PracticeDoncaster, DN12 3JW | 2.0 miles | 75 | 55% | 90% | Yes |
| Goldthorpe Medical CentreRotherham, S63 9EH | 2.6 miles | 18 | 51% | 66% | Yes |
| Hollygreen PracticeRotherham, S63 9EH | 2.6 miles | 5 | 47% | 54% | Yes |
| Lakeside SurgeryRotherham, S63 9EH | 2.6 miles | 48 | 77% | 75% | Yes |
Crown Street Surgery is 1.5 miles away, scores 73 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The New Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The New Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01709 511800.
How do patients rate The New Surgery?
In the 2026 NHS GP Patient Survey, 66% of patients at The New Surgery said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 10 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of The New Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 7am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 October 2025. Bank holidays may differ.
How do I contact The New Surgery?
Call 01709 511800 or visit its website, www.newsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Adwick Road, Mexborough, S64 0DB.
Does The New Surgery have a branch surgery?
Yes. The New Surgery also runs Barnburgh Surgery (Fox Lane, Barnburgh, Doncaster, DN5 7ET). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The New Surgery?
Around 7,638 patients are registered (January 2025). The surgery is part of Doncaster South PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.