GP surgery in Bradford
Horton Park Medical Practice
Horton Park Centre, 99 Horton Park Avenue, Bradford, BD7 3EG
Scores 8 out of 100, poor for a GP surgery in England. 68% of patients say their experience is good and 36% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 10
- Easy to get through on the phone10
- Easy to contact online35
- Good experience of getting in touch21
- Did not wait too long for the appointment6
Quality of care 9
- Patients rate the surgery as good18
- Patients got what they needed20
- Doctors and nurses listen12
- Patients trust the staff28
- Inspection rating (Good)50
- Health checks and screening done14
- Meets NHS clinical targets9
- Children vaccinated on time21
What patients say
106 patients answered the 2026 NHS survey about this surgery.
36%
find the phone easy
well below the England average (57%)
68%
say their experience is good
well below the England average (77%)
0
change since last year
2025: 68% · 2026: 68%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 36% | 57% | 46% |
| Easy to contact via website | 52% | 58% | 48% |
| Easy to contact via NHS App | 41% | 54% | 37% |
| Reception staff helpful | 82% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 45% | 31% | 39% |
| Sees preferred clinician | 33% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 78% | 84% | 72% |
| Next steps within 2 days | 88% | 93% | 90% |
| Good experience of contacting | 65% | 73% | 61% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 42% |
| Waiting time was about right | 50% | 69% | 58% |
| Remote appointment | 33% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 79% | 87% | 85% |
| Treated with care and concern | 79% | 86% | 77% |
| Considered mental wellbeing | 73% | 75% | 72% |
| Had all the information needed | 90% | 92% | 90% |
| Confidence and trust | 90% | 93% | 89% |
| Involved in decisions | 91% | 92% | 85% |
| Needs were met | 86% | 90% | 79% |
| Overall | |||
| Overall experience good | 68% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 61% | 79% | 47% |
| Supported by local services | 62% | 70% | 51% |
| Discussed managing condition | 58% | 43% | 49% |
| Agreed a care plan | 57% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 30 July 2026. Bank holidays may differ.
- Address
- Horton Park Centre, 99 Horton Park Avenue, Bradford, BD7 3EG
- Phone
- 01274 087646
- Website
- www.horton-park.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Five Parks PCN (a group of local surgeries that share services)
- NHS code
- B83035 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- New Hay Surgery
- New Hey Surgery, 2 Brompton Road, Bradford, BD4 7JD · 01274 723953
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Cycle parking
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Lift
- Off-site car parking nearby
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Tactile flooring: ridged or raised surface, to warn of hazards
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 9 May 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.1% | 15.2% |
| Diabetes | 13.0% | 7.9% |
| Asthma | 8.2% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 13.2% | 14.3% |
| Obesity | 19.4% | 13.9% |
| Smoking | 19.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 54% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 47% | 57% |
| Diabetes: annual foot check | 62% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Horton Park Medical Practicethis surgery | – | 8 | 36% | 68% | Yes |
| Bradford Student Health ServiceBradford, BD5 0HR | 0.2 miles | 46 | 70% | 75% | Yes |
| Grange Medical CentreBradford, BD7 3AH | 0.3 miles | 2 | 40% | 45% | Yes |
| Park Grange Medical CentreBradford, BD7 2BL | 0.3 miles | 41 | 53% | 77% | Yes |
| Dr GilkarBradford, BD5 0NX | 0.4 miles | 8 | 33% | 60% | Yes |
| Dr I M Raja & PartnerBradford, BD5 0NX | 0.4 miles | 86 | 65% | 91% | Yes |
| The Ridge Medical PracticeBradford, BD7 3JX | 0.4 miles | 1 | 17% | 42% | Yes |
| Bilton Medical CentreBradford, BD8 8JT | 0.9 miles | 11 | 40% | 69% | Yes |
| Bevan Community Benefit SocietyBradford, BD1 3LS | 1.1 miles | 51 | 57% | 84% | Yes |
| Clarendon Medical CentreBradford, BD1 3DN | 1.1 miles | 17 | 59% | 68% | Yes |
Bradford Student Health Service is 0.2 miles away, scores 46 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Horton Park Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Horton Park Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01274 087646.
How do patients rate Horton Park Medical Practice?
In the 2026 NHS GP Patient Survey, 68% of patients at Horton Park Medical Practice said their overall experience was good. The England average is 77%. 36% found it easy to get through by phone (England 57%). Its GPScore is 8 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Horton Park Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Horton Park Medical Practice as Good at its last published inspection (report published 9 May 2019).
What are the opening times of Horton Park Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 30 July 2026. Bank holidays may differ.
How do I contact Horton Park Medical Practice?
Call 01274 087646 or visit its website, www.horton-park.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Horton Park Centre, 99 Horton Park Avenue, Bradford, BD7 3EG.
Does Horton Park Medical Practice have a branch surgery?
Yes. Horton Park Medical Practice also runs New Hay Surgery (New Hey Surgery, 2 Brompton Road, Bradford, BD4 7JD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Horton Park Medical Practice?
Around 15,764 patients are registered (January 2025). The surgery is part of The Five Parks PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.