GP surgery in Bradford
The Ridge Medical Practice
Cousen Road, Great Horton, Bradford, BD7 3JX
Scores 1 out of 100, poor for a GP surgery in England. 42% of patients say their experience is good and 17% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 0
- Easy to get through on the phone1
- Easy to contact online5
- Good experience of getting in touch0
- Did not wait too long for the appointment4
Quality of care 2
- Patients rate the surgery as good0
- Patients got what they needed4
- Doctors and nurses listen13
- Patients trust the staff3
- Inspection rating (Good)50
- Health checks and screening done24
- Meets NHS clinical targets15
- Children vaccinated on time16
What patients say
86 patients answered the 2026 NHS survey about this surgery.
17%
find the phone easy
well below the England average (57%)
42%
say their experience is good
well below the England average (77%)
-19
change since last year
2025: 61% · 2026: 42%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 17% | 57% | 10% |
| Easy to contact via website | 31% | 58% | 28% |
| Easy to contact via NHS App | 25% | 54% | 30% |
| Reception staff helpful | 61% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 21% | 31% | 19% |
| Sees preferred clinician | 39% | 42% | 12% |
| What happened when they got in touch | |||
| Knew what would happen next | 62% | 84% | 76% |
| Next steps within 2 days | 70% | 93% | 90% |
| Good experience of contacting | 38% | 73% | 41% |
| The appointment | |||
| Offered a choice of time or day | 20% | 57% | 27% |
| Waiting time was about right | 47% | 69% | 54% |
| Remote appointment | 28% | 26% | 34% |
| The doctor or nurse | |||
| Good at listening | 79% | 87% | 77% |
| Treated with care and concern | 74% | 86% | 79% |
| Considered mental wellbeing | 62% | 75% | 73% |
| Had all the information needed | 85% | 92% | 89% |
| Confidence and trust | 82% | 93% | 93% |
| Involved in decisions | 79% | 92% | 88% |
| Needs were met | 79% | 90% | 85% |
| Overall | |||
| Overall experience good | 42% | 77% | 61% |
| Living with a long-term condition | |||
| Confident managing conditions | 65% | 79% | 63% |
| Supported by local services | 43% | 70% | 49% |
| Discussed managing condition | 38% | 43% | 37% |
| Agreed a care plan | 58% | 46% | 70% |
Green means at least 2 points better than England, red at least 2 points worse. With about 86 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 16 May 2022. Bank holidays may differ.
- Address
- Cousen Road, Great Horton, Bradford, BD7 3JX
- Phone
- 01274 425600
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Five Parks PCN (a group of local surgeries that share services)
- NHS code
- B83055 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Cavaliere V
- The Ridge Medical Practice, 93, Smith Avenue, Wibsey, Bradford, BD6 1HA · 01274 676224
- Horton Bank Site
- 1220 Great Horton Road, Bradford, BD7 4PL
- Royds Health Living Centre
- 20 Ridings Way, Off the Crescent, Buttershaw, Bradford, BD6 3UD
Access and facilities
- Accessible toilets
- Cycle parking
- Disabled car parking
- Free on-site car parking
- Lift
- Off-site car parking nearby
- Pharmacy
- Step-free access at entrances and exits
- Toilets
- Translation services
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.7% | 15.2% |
| Diabetes | 10.4% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 17.1% | 14.3% |
| Obesity | 14.2% | 13.9% |
| Smoking | 21.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 58% | 67% |
| Cervical screening, women 50-64 | 67% | 75% |
| Blood pressure controlled (hypertension, under 80) | 56% | 68% |
| Blood pressure checked in last 5 years (45+) | 83% | 87% |
| Diabetes: blood pressure on target | 64% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 48% | 57% |
| Diabetes: annual foot check | 45% | 78% |
| Asthma: annual review | 78% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Ridge Medical Practicethis surgery | – | 1 | 17% | 42% | Yes |
| Horton Park Medical PracticeBradford, BD7 3EG | 0.4 miles | 8 | 36% | 68% | Yes |
| Grange Medical CentreBradford, BD7 3AH | 0.5 miles | 2 | 40% | 45% | Yes |
| Bradford Student Health ServiceBradford, BD5 0HR | 0.6 miles | 46 | 70% | 75% | Yes |
| Park Grange Medical CentreBradford, BD7 2BL | 0.6 miles | 41 | 53% | 77% | Yes |
| Dr GilkarBradford, BD5 0NX | 0.6 miles | 8 | 33% | 60% | Yes |
| Dr I M Raja & PartnerBradford, BD5 0NX | 0.6 miles | 86 | 65% | 91% | Yes |
| Wibsey & Queensbury Medical PracticeBradford, BD6 1TD | 0.9 miles | 20 | 25% | 74% | Yes |
| Bilton Medical CentreBradford, BD8 8JT | 1.3 miles | 11 | 40% | 69% | Yes |
| Parklands Medical PracticeBradford, BD6 2DD | 1.4 miles | 1 | 25% | 59% | Yes |
Bradford Student Health Service is 0.6 miles away, scores 46 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Ridge Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Ridge Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01274 425600.
How do patients rate The Ridge Medical Practice?
In the 2026 NHS GP Patient Survey, 42% of patients at The Ridge Medical Practice said their overall experience was good. The England average is 77%. 17% found it easy to get through by phone (England 57%). Its GPScore is 1 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Ridge Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Ridge Medical Practice as Good at its last published inspection (report published 20 April 2026).
What are the opening times of The Ridge Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 16 May 2022. Bank holidays may differ.
How do I contact The Ridge Medical Practice?
Call 01274 425600. You can also book and order repeat prescriptions in the NHS App. The address is Cousen Road, Great Horton, Bradford, BD7 3JX.
Does The Ridge Medical Practice have a branch surgery?
Yes. The Ridge Medical Practice also runs Cavaliere V (The Ridge Medical Practice, 93, Smith Avenue, Wibsey, Bradford, BD6 1HA) and Horton Bank Site (1220 Great Horton Road, Bradford, BD7 4PL) and Royds Health Living Centre (20 Ridings Way, Off the Crescent, Buttershaw, Bradford, BD6 3UD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Ridge Medical Practice?
Around 32,167 patients are registered (January 2025). The surgery is part of The Five Parks PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.