GP surgery in Bradford
Idle Medical Centre
440 Highfield Road, Idle, Bradford, BD10 8RU
Scores 39 out of 100, below average for a GP surgery in England. 67% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 41
- Easy to get through on the phone36
- Easy to contact online4
- Good experience of getting in touch27
- Did not wait too long for the appointment77
Quality of care 39
- Patients rate the surgery as good16
- Patients got what they needed69
- Doctors and nurses listen40
- Patients trust the staff26
- Inspection rating (Good)50
- Health checks and screening done84
- Meets NHS clinical targets55
- Children vaccinated on time57
What patients say
112 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
67%
say their experience is good
well below the England average (77%)
-9
change since last year
2025: 76% · 2026: 67%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 56% |
| Easy to contact via website | 28% | 58% | 53% |
| Easy to contact via NHS App | 39% | 54% | 69% |
| Reception staff helpful | 76% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 24% |
| Sees preferred clinician | 28% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 87% |
| Next steps within 2 days | 96% | 93% | 98% |
| Good experience of contacting | 67% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 42% | 57% | 45% |
| Waiting time was about right | 81% | 69% | 76% |
| Remote appointment | 32% | 26% | 49% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 88% |
| Treated with care and concern | 85% | 86% | 91% |
| Considered mental wellbeing | 74% | 75% | 72% |
| Had all the information needed | 95% | 92% | 94% |
| Confidence and trust | 90% | 93% | 93% |
| Involved in decisions | 89% | 92% | 90% |
| Needs were met | 94% | 90% | 96% |
| Overall | |||
| Overall experience good | 67% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 76% |
| Supported by local services | 75% | 70% | 77% |
| Discussed managing condition | 24% | 43% | 50% |
| Agreed a care plan | 61% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 12:45pm 3:15pm to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 July 2025. Bank holidays may differ.
- Address
- 440 Highfield Road, Idle, Bradford, BD10 8RU
- Phone
- 01274 771999
- [email protected]
- Website
- www.idlemedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wishh PCN (a group of local surgeries that share services)
- NHS code
- B83018 · NHS profile
Access and facilities
- Accessible toilets
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Lift
- Pharmacy
- Sign language interpreter available online
- Step-free access at entrances and exits
- Toilets
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.1% | 15.2% |
| Diabetes | 8.9% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 13.2% | 14.3% |
| Obesity | 16.4% | 13.9% |
| Smoking | 15.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Idle Medical Centrethis surgery | – | 39 | 54% | 67% | Yes |
| Haigh Hall Medical PracticeBradford, BD10 9AZ | 0.8 miles | 19 | 26% | 71% | – |
| The Rockwell and Wrose PracticeBradford, BD2 1QG | 1.0 miles | 39 | 49% | 79% | Yes |
| Eccleshill Village SurgeryBradford, BD2 2HX | 1.1 miles | 72 | 73% | 81% | Yes |
| The Saltaire & Windhill Medical P'shipShipley, BD18 1QB | 1.3 miles | 57 | 46% | 85% | Yes |
| Ashcroft SurgeryBradford, BD10 0JE | 1.3 miles | 20 | 47% | 72% | Yes |
| Moorside SurgeryBradford, BD2 3AA | 1.8 miles | 45 | 55% | 80% | Yes |
| Baildon Medical PracticeShipley, BD17 5NH | 1.8 miles | 98 | 93% | 94% | Yes |
| Affinity CareShipley, BD18 3EG | 1.9 miles | 5 | 15% | 60% | Yes |
| Frizinghall Medical CentreBradford, BD9 4LH | 2.0 miles | 57 | 70% | 79% | Yes |
Eccleshill Village Surgery is 1.1 miles away, scores 72 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Idle Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Idle Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01274 771999.
How do patients rate Idle Medical Centre?
In the 2026 NHS GP Patient Survey, 67% of patients at Idle Medical Centre said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 39 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Idle Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Idle Medical Centre as Good at its last published inspection (report published 27 May 2016).
What are the opening times of Idle Medical Centre?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 12:45pm 3:15pm to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 July 2025. Bank holidays may differ.
How do I contact Idle Medical Centre?
Call 01274 771999 or visit its website, www.idlemedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 440 Highfield Road, Idle, Bradford, BD10 8RU.
How many patients are registered at Idle Medical Centre?
Around 12,544 patients are registered (January 2025). The surgery is part of Wishh PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.