GP surgery in Bradford
Ilkley & Wharfedale Medical Practice
Springs Medical Centre, Springs Lane, Ilkley, LS29 8TQ
Scores 71 out of 100, good for a GP surgery in England. 83% of patients say their experience is good and 90% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 86
- Easy to get through on the phone94
- Easy to contact online72
- Good experience of getting in touch79
- Did not wait too long for the appointment69
Quality of care 49
- Patients rate the surgery as good64
- Patients got what they needed37
- Doctors and nurses listen37
- Patients trust the staff14
- Inspection rating (Good)50
- Health checks and screening done27
- Meets NHS clinical targets86
- Children vaccinated on time92
What patients say
116 patients answered the 2026 NHS survey about this surgery.
90%
find the phone easy
well above the England average (57%)
83%
say their experience is good
above the England average (77%)
-6
change since last year
2025: 89% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 90% | 57% | 83% |
| Easy to contact via website | 67% | 58% | 78% |
| Easy to contact via NHS App | 70% | 54% | 76% |
| Reception staff helpful | 91% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 43% | 31% | 27% |
| Sees preferred clinician | 55% | 42% | 69% |
| What happened when they got in touch | |||
| Knew what would happen next | 99% | 84% | 95% |
| Next steps within 2 days | 96% | 93% | 98% |
| Good experience of contacting | 85% | 73% | 89% |
| The appointment | |||
| Offered a choice of time or day | 68% | 57% | 67% |
| Waiting time was about right | 78% | 69% | 90% |
| Remote appointment | 12% | 26% | 13% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 89% |
| Treated with care and concern | 84% | 86% | 90% |
| Considered mental wellbeing | 75% | 75% | 82% |
| Had all the information needed | 94% | 92% | 96% |
| Confidence and trust | 88% | 93% | 99% |
| Involved in decisions | 88% | 92% | 99% |
| Needs were met | 89% | 90% | 94% |
| Overall | |||
| Overall experience good | 83% | 77% | 89% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 90% |
| Supported by local services | 76% | 70% | 88% |
| Discussed managing condition | 53% | 43% | 51% |
| Agreed a care plan | 37% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 116 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 November 2022. Bank holidays may differ.
- Address
- Springs Medical Centre, Springs Lane, Ilkley, LS29 8TQ
- Phone
- 01943 604455
- Website
- www.iwmp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Waca PCN (a group of local surgeries that share services)
- NHS code
- B83002 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.9% | 15.2% |
| Diabetes | 4.8% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 10.4% | 14.3% |
| Obesity | 8.3% | 13.9% |
| Smoking | 6.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 75% | 78% |
| Asthma: annual review | 58% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Ilkley & Wharfedale Medical Practicethis surgery | – | 71 | 90% | 83% | Yes |
| I G MedicalIlkley, LS29 8TH | 0.1 mile | 70 | 55% | 84% | Yes |
| Grange Park SurgeryIlkley, LS29 7HG | 2.8 miles | 79 | 75% | 87% | Yes |
| Addingham SurgeryIlkley, LS29 0LZ | 3.1 miles | 93 | 92% | 92% | Yes |
| Oak Glen SurgeryBingley, BD16 3PA | 4.7 miles | 85 | 85% | 89% | Yes |
| Westgate SurgeryOtley, LS21 3HD | 4.9 miles | 86 | 68% | 87% | Yes |
| Chevin Medical PracticeOtley, LS21 1BQ | 5.1 miles | 57 | 48% | 81% | Yes |
| Baildon Medical PracticeShipley, BD17 5NH | 5.2 miles | 98 | 93% | 94% | Yes |
| Bingley Medical PracticeBingley, BD16 4RP | 5.3 miles | 61 | 59% | 87% | Yes |
| The Springfield Surgery (Bingley)Bingley, BD16 4RP | 5.3 miles | 63 | 59% | 80% | Yes |
Addingham Surgery is 3.1 miles away, scores 93 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Ilkley & Wharfedale Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Ilkley & Wharfedale Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01943 604455.
How do patients rate Ilkley & Wharfedale Medical Practice?
In the 2026 NHS GP Patient Survey, 83% of patients at Ilkley & Wharfedale Medical Practice said their overall experience was good. The England average is 77%. 90% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Ilkley & Wharfedale Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Ilkley & Wharfedale Medical Practice as Good at its last published inspection (report published 29 April 2026).
What are the opening times of Ilkley & Wharfedale Medical Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 November 2022. Bank holidays may differ.
How do I contact Ilkley & Wharfedale Medical Practice?
Call 01943 604455 or visit its website, www.iwmp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Springs Medical Centre, Springs Lane, Ilkley, LS29 8TQ.
How many patients are registered at Ilkley & Wharfedale Medical Practice?
Around 5,504 patients are registered (January 2025). The surgery is part of Waca PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.