GP surgery in Dorset
Lyme Bay Medical Practice
Lyme Regis Medical Centre, Uplyme Road, Lyme Regis, DT7 3LS
Scores 71 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 82% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 61
- Easy to get through on the phone85
- Easy to contact online93
- Good experience of getting in touch57
- Did not wait too long for the appointment22
Quality of care 81
- Patients rate the surgery as good72
- Patients got what they needed64
- Doctors and nurses listen71
- Patients trust the staff89
- Inspection rating (Not rated)–
- Health checks and screening done69
- Meets NHS clinical targets50
- Children vaccinated on time48
What patients say
127 patients answered the 2026 NHS survey about this surgery.
82%
find the phone easy
well above the England average (57%)
85%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 85% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 82% | 57% | 79% |
| Easy to contact via website | 81% | 58% | 75% |
| Easy to contact via NHS App | 76% | 54% | 73% |
| Reception staff helpful | 94% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 35% | 31% | 33% |
| Sees preferred clinician | 67% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 94% |
| Next steps within 2 days | 95% | 93% | 99% |
| Good experience of contacting | 78% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 64% |
| Waiting time was about right | 61% | 69% | 60% |
| Remote appointment | 10% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 95% |
| Treated with care and concern | 89% | 86% | 95% |
| Considered mental wellbeing | 78% | 75% | 83% |
| Had all the information needed | 96% | 92% | 98% |
| Confidence and trust | 98% | 93% | 98% |
| Involved in decisions | 95% | 92% | 97% |
| Needs were met | 93% | 90% | 95% |
| Overall | |||
| Overall experience good | 85% | 77% | 85% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 91% |
| Supported by local services | 84% | 70% | 72% |
| Discussed managing condition | 38% | 43% | 43% |
| Agreed a care plan | 40% | 46% | 59% |
Green means at least 2 points better than England, red at least 2 points worse. With about 127 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to noon |
| Sunday | Closed |
Confirmed by the surgery on 5 January 2026. Bank holidays may differ.
- Address
- Lyme Regis Medical Centre, Uplyme Road, Lyme Regis, DT7 3LS
- Phone
- 01297 443399
- [email protected]
- Website
- www.lymebaymedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Jurassic Coast PCN (a group of local surgeries that share services)
- NHS code
- J81647 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Charmouth Branch
- The Street, Charmouth, Bridport, DT6 6PE
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Children’s play area
- Disability awareness and equality training for staff
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.5% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 8.6% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 5.9% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 12.3% | 13.9% |
| Smoking | 9.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Lyme Bay Medical Practicethis surgery | – | 71 | 82% | 85% | Yes |
| Axminster Medical PracticeAxminster, EX13 5AG | 4.2 miles | 97 | 85% | 92% | Yes |
| Seaton & Colyton Medical PracticeSeaton, EX12 2DU | 5.7 miles | 94 | 79% | 91% | Yes |
| Townsend House Medical CentreSeaton, EX12 2RY | 5.7 miles | 53 | 52% | 83% | Yes |
| Ammonite Health PartnershipBridport, DT6 5BN | 7.8 miles | 12 | 32% | 65% | Yes |
| Ariel HealthcareChard, TA20 2EW | 9.7 miles | 16 | 32% | 68% | Yes |
| Barton House Medical PracticeBeaminster, DT8 3EQ | 10.6 miles | 61 | 55% | 84% | Yes |
| Honiton SurgeryHoniton, EX14 2NY | 11.5 miles | 52 | 40% | 77% | Yes |
| Symphony South HealthcareCrewkerne, TA18 8BX | 12.3 miles | 16 | 34% | 71% | Yes |
| Sid Valley PracticeSidmouth, EX10 9YA | 13.3 miles | 59 | 50% | 82% | Yes |
Axminster Medical Practice is 4.2 miles away, scores 97 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Lyme Bay Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Lyme Bay Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01297 443399.
How do patients rate Lyme Bay Medical Practice?
In the 2026 NHS GP Patient Survey, 85% of patients at Lyme Bay Medical Practice said their overall experience was good. The England average is 77%. 82% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What are the opening times of Lyme Bay Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 9am to noon, Sunday closed. The surgery last confirmed these times on 5 January 2026. Bank holidays may differ.
How do I contact Lyme Bay Medical Practice?
Call 01297 443399 or visit its website, www.lymebaymedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Lyme Regis Medical Centre, Uplyme Road, Lyme Regis, DT7 3LS.
Does Lyme Bay Medical Practice have a branch surgery?
Yes. Lyme Bay Medical Practice also runs Charmouth Branch (The Street, Charmouth, Bridport, DT6 6PE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Lyme Bay Medical Practice?
Around 8,808 patients are registered (January 2025). The surgery is part of Jurassic Coast PCN, a group of local surgeries that share staff and services, in the Dorset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.