GP surgery in Shropshire
Market Drayton Medical Practice
Maer Lane, Market Drayton, TF9 3AL
Scores 51 out of 100, average for a GP surgery in England. 83% of patients say their experience is good and 47% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 45
- Easy to get through on the phone23
- Easy to contact online87
- Good experience of getting in touch66
- Did not wait too long for the appointment36
Quality of care 57
- Patients rate the surgery as good64
- Patients got what they needed50
- Doctors and nurses listen83
- Patients trust the staff70
- Inspection rating (Good)50
- Health checks and screening done10
- Meets NHS clinical targets28
- Children vaccinated on time48
What patients say
124 patients answered the 2026 NHS survey about this surgery.
47%
find the phone easy
well below the England average (57%)
83%
say their experience is good
above the England average (77%)
+4
change since last year
2025: 79% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 47% | 57% | 44% |
| Easy to contact via website | 76% | 58% | 29% |
| Easy to contact via NHS App | 68% | 54% | 57% |
| Reception staff helpful | 92% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 37% |
| Sees preferred clinician | 21% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 89% |
| Next steps within 2 days | 92% | 93% | 95% |
| Good experience of contacting | 80% | 73% | 73% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 52% |
| Waiting time was about right | 67% | 69% | 53% |
| Remote appointment | 28% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 94% |
| Treated with care and concern | 94% | 86% | 88% |
| Considered mental wellbeing | 81% | 75% | 80% |
| Had all the information needed | 95% | 92% | 93% |
| Confidence and trust | 96% | 93% | 97% |
| Involved in decisions | 94% | 92% | 95% |
| Needs were met | 91% | 90% | 90% |
| Overall | |||
| Overall experience good | 83% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 79% |
| Supported by local services | 81% | 70% | 83% |
| Discussed managing condition | 39% | 43% | 30% |
| Agreed a care plan | 38% | 46% | 35% |
Green means at least 2 points better than England, red at least 2 points worse. With about 124 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 October 2023. Bank holidays may differ.
- Address
- Maer Lane, Market Drayton, TF9 3AL
- Phone
- 01630 652158
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Shropshire PCN (a group of local surgeries that share services)
- NHS code
- M82010 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 8 April 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 8.2% | 7.9% |
| Asthma | 6.8% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 14.5% | 14.3% |
| Obesity | 10.7% | 13.9% |
| Smoking | 12.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 67% | 67% |
| Cervical screening, women 50-64 | 69% | 75% |
| Blood pressure controlled (hypertension, under 80) | 56% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 61% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 44% | 57% |
| Diabetes: annual foot check | 45% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Market Drayton Medical Practicethis surgery | – | 51 | 47% | 83% | Yes |
| Hodnet Medical PracticeMarket Drayton, TF9 3NF | 5.2 miles | 99 | 95% | 96% | Yes |
| Ashley SurgeryMarket Drayton, TF9 4LF | 5.6 miles | 99 | 95% | 98% | Yes |
| Audlem Medical PracticeCrewe, CW3 0AH | 5.7 miles | 84 | 79% | 89% | Yes |
| Madeley PracticeCrewe, CW3 9NQ | 8.6 miles | 99 | 86% | 96% | Yes |
| Betley SurgeryCrewe, CW3 9BJ | 9.4 miles | 97 | 92% | 96% | – |
| The SurgeryNantwich, CW5 8EW | 9.4 miles | 100 | 100% | 99% | Yes |
| Crown SurgeryStafford, ST21 6BW | 10.3 miles | 78 | 73% | 88% | Yes |
| Wem and Prees Medical PracticeShrewsbury, SY4 5AF | 10.4 miles | 64 | 58% | 79% | Yes |
| Wellington Road SurgeryNewport, TF10 7HG | 11.0 miles | 70 | 49% | 90% | Yes |
Hodnet Medical Practice is 5.2 miles away, scores 99 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Market Drayton Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Market Drayton Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01630 652158.
How do patients rate Market Drayton Medical Practice?
In the 2026 NHS GP Patient Survey, 83% of patients at Market Drayton Medical Practice said their overall experience was good. The England average is 77%. 47% found it easy to get through by phone (England 57%). Its GPScore is 51 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Market Drayton Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Market Drayton Medical Practice as Good at its last published inspection (report published 8 April 2020).
What are the opening times of Market Drayton Medical Practice?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 October 2023. Bank holidays may differ.
How do I contact Market Drayton Medical Practice?
Call 01630 652158. You can also book and order repeat prescriptions in the NHS App. The address is Maer Lane, Market Drayton, TF9 3AL.
How many patients are registered at Market Drayton Medical Practice?
Around 17,686 patients are registered (January 2025). The surgery is part of North Shropshire PCN, a group of local surgeries that share staff and services, in the Shropshire, Telford and Wrekin NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.