GP surgery in Wiltshire
Market Lavington Surgery
The High Street, Market Lavington, Devizes, SN10 4AQ
Scores 67 out of 100, good for a GP surgery in England. 82% of patients say their experience is good and 75% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 60
- Easy to get through on the phone74
- Easy to contact online30
- Good experience of getting in touch79
- Did not wait too long for the appointment29
Quality of care 73
- Patients rate the surgery as good60
- Patients got what they needed65
- Doctors and nurses listen68
- Patients trust the staff60
- Inspection rating (Good)50
- Health checks and screening done64
- Meets NHS clinical targets89
- Children vaccinated on time99
What patients say
125 patients answered the 2026 NHS survey about this surgery.
75%
find the phone easy
well above the England average (57%)
82%
say their experience is good
above the England average (77%)
0
change since last year
2025: 82% · 2026: 82%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 75% | 57% | 68% |
| Easy to contact via website | 50% | 58% | 43% |
| Easy to contact via NHS App | 55% | 54% | 45% |
| Reception staff helpful | 88% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 24% |
| Sees preferred clinician | 31% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 97% |
| Next steps within 2 days | 94% | 93% | 93% |
| Good experience of contacting | 85% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 65% |
| Waiting time was about right | 64% | 69% | 59% |
| Remote appointment | 31% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 94% |
| Treated with care and concern | 89% | 86% | 91% |
| Considered mental wellbeing | 81% | 75% | 80% |
| Had all the information needed | 97% | 92% | 97% |
| Confidence and trust | 95% | 93% | 98% |
| Involved in decisions | 94% | 92% | 99% |
| Needs were met | 93% | 90% | 96% |
| Overall | |||
| Overall experience good | 82% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 95% |
| Supported by local services | 90% | 70% | 80% |
| Discussed managing condition | 62% | 43% | 42% |
| Agreed a care plan | 28% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 125 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 12:30pm 2pm to 6:30pm |
| Tuesday | 8am to 12:30pm 2pm to 6:30pm |
| Wednesday | 8am to 12:30pm 2pm to 6:30pm |
| Thursday | 8am to 12:30pm 2pm to 6:30pm |
| Friday | 8am to 12:30pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 March 2022. Bank holidays may differ.
- Address
- The High Street, Market Lavington, Devizes, SN10 4AQ
- Phone
- 01380 812500
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Devizes PCN (a group of local surgeries that share services)
- NHS code
- J83056 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Market Lavington Surgery (Devizes Health Centre Branch Surgery)
- Devizes Health Centre, Marshall Road, Devizes, SN10 3UF
- Urchfont Surgery
- Urchfont Village Hall, Peppercombe Lane, Urchfont, SN10 4QR
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 31 May 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 9.0% | 14.3% |
| Obesity | 14.1% | 13.9% |
| Smoking | 9.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 82% | 67% |
| Cervical screening, women 50-64 | 82% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 67% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Market Lavington Surgerythis surgery | – | 67 | 75% | 82% | Yes |
| Courtyard SurgeryDevizes, SN10 4JB | 1.1 miles | 96 | 98% | 89% | Yes |
| Southbroom SurgeryDevizes, SN10 1LQ | 4.4 miles | 69 | 80% | 85% | Yes |
| St. James SurgeryDevizes, SN10 1QU | 4.5 miles | 78 | 87% | 80% | Yes |
| Lansdowne SurgeryDevizes, SN10 2BU | 4.8 miles | 68 | 71% | 82% | Yes |
| Avon Valley PracticePewsey, SN9 6DZ | 7.1 miles | 28 | 55% | 72% | Yes |
| Spa Medical CentreMelksham, SN12 6UN | 8.4 miles | 78 | 51% | 85% | Yes |
| Giffords Primary Care CentreMelksham, SN12 7EA | 8.6 miles | 68 | 54% | 82% | Yes |
| Lovemead Group PracticeTrowbridge, BA14 7EH | 10.0 miles | 52 | 43% | 75% | Yes |
| Westbury Group PracticeWestbury, BA13 3FQ | 10.2 miles | 23 | 50% | 76% | Yes |
Courtyard Surgery is 1.1 miles away, scores 96 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Market Lavington Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Market Lavington Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01380 812500.
How do patients rate Market Lavington Surgery?
In the 2026 NHS GP Patient Survey, 82% of patients at Market Lavington Surgery said their overall experience was good. The England average is 77%. 75% found it easy to get through by phone (England 57%). Its GPScore is 67 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Market Lavington Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Market Lavington Surgery as Good at its last published inspection (report published 31 May 2018).
What are the opening times of Market Lavington Surgery?
Reception is open Monday 8am to 12:30pm 2pm to 6:30pm, Tuesday 8am to 12:30pm 2pm to 6:30pm, Wednesday 8am to 12:30pm 2pm to 6:30pm, Thursday 8am to 12:30pm 2pm to 6:30pm, Friday 8am to 12:30pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 March 2022. Bank holidays may differ.
How do I contact Market Lavington Surgery?
Call 01380 812500. You can also book and order repeat prescriptions in the NHS App. The address is The High Street, Market Lavington, Devizes, SN10 4AQ.
Does Market Lavington Surgery have a branch surgery?
Yes. Market Lavington Surgery also runs Market Lavington Surgery (Devizes Health Centre Branch Surgery) (Devizes Health Centre, Marshall Road, Devizes, SN10 3UF) and Urchfont Surgery (Urchfont Village Hall, Peppercombe Lane, Urchfont, SN10 4QR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Market Lavington Surgery?
Around 5,498 patients are registered (January 2025). The surgery is part of Devizes PCN, a group of local surgeries that share staff and services, in the Bath and North East Somerset, Swindon and Wiltshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.