GP surgery in Rutland
Market Overton & Somerby Surgeries
Market Overton Industrial Estate, Thistleton Road, Market Overton, Oakham, LE15 7PP
Scores 30 out of 100, below average for a GP surgery in England. 67% of patients say their experience is good and 67% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 32
- Easy to get through on the phone61
- Easy to contact online53
- Good experience of getting in touch30
- Did not wait too long for the appointment9
Quality of care 32
- Patients rate the surgery as good15
- Patients got what they needed30
- Doctors and nurses listen50
- Patients trust the staff60
- Inspection rating (Good)50
- Health checks and screening done58
- Meets NHS clinical targets61
- Children vaccinated on time59
What patients say
108 patients answered the 2026 NHS survey about this surgery.
67%
find the phone easy
well above the England average (57%)
67%
say their experience is good
well below the England average (77%)
-8
change since last year
2025: 75% · 2026: 67%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 67% | 57% | 65% |
| Easy to contact via website | 60% | 58% | 68% |
| Easy to contact via NHS App | 53% | 54% | 58% |
| Reception staff helpful | 86% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 29% |
| Sees preferred clinician | 36% | 42% | 43% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 86% |
| Next steps within 2 days | 87% | 93% | 93% |
| Good experience of contacting | 69% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 56% | 57% | 52% |
| Waiting time was about right | 53% | 69% | 57% |
| Remote appointment | 35% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 90% |
| Treated with care and concern | 85% | 86% | 90% |
| Considered mental wellbeing | 73% | 75% | 70% |
| Had all the information needed | 95% | 92% | 93% |
| Confidence and trust | 95% | 93% | 95% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 88% | 90% | 95% |
| Overall | |||
| Overall experience good | 67% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 80% |
| Supported by local services | 68% | 70% | 58% |
| Discussed managing condition | 39% | 43% | 25% |
| Agreed a care plan | 43% | 46% | 24% |
Green means at least 2 points better than England, red at least 2 points worse. With about 108 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 1pm 2pm to 4:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 November 2024. Bank holidays may differ.
- Address
- Market Overton Industrial Estate, Thistleton Road, Market Overton, Oakham, LE15 7PP
- Phone
- 01572 490399
- Website
- marketovertonandsomerbysurgeries.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Rutland Health PCN (a group of local surgeries that share services)
- NHS code
- C82649 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Somerby Surgery
- Oakham Road, Somerby, Melton Mowbray, LE14 2QF · 01664 454204
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 23 March 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.1% | 15.2% |
| Diabetes | 7.4% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 12.9% | 14.3% |
| Obesity | 16.1% | 13.9% |
| Smoking | 8.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Market Overton & Somerby Surgeriesthis surgery | – | 30 | 67% | 67% | Yes |
| Oakham Medical PracticeOakham, LE15 6NT | 5.2 miles | 37 | 51% | 72% | Yes |
| Colsterworth SurgeryGrantham, NG33 5NJ | 5.4 miles | 79 | 83% | 87% | Yes |
| The Glenside Country PracticeGrantham, NG33 4RZ | 6.2 miles | 84 | 77% | 84% | Yes |
| Empingham Medical CentreOakham, LE15 8PR | 6.2 miles | 90 | 86% | 93% | Yes |
| Latham House Medical PracticeMelton Mowbray, LE13 1NX | 8.5 miles | 6 | 25% | 51% | Yes |
| Market Cross SurgeryGrantham, NG33 4BB | 8.7 miles | 52 | 74% | 82% | Yes |
| The Uppingham SurgeryOakham, LE15 9EG | 10.1 miles | 73 | 61% | 79% | Yes |
| Lakeside Healthcare StamfordStamford, PE9 1YA | 10.8 miles | 19 | 29% | 65% | Yes |
| Swingbridge SurgeryGrantham, NG31 7XT | 11.2 miles | 33 | 67% | 76% | Yes |
Colsterworth Surgery is 5.4 miles away, scores 79 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Market Overton & Somerby Surgeries taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Market Overton & Somerby Surgeries was taking on new patients. You can register online through the NHS website or call the surgery on 01572 490399.
How do patients rate Market Overton & Somerby Surgeries?
In the 2026 NHS GP Patient Survey, 67% of patients at Market Overton & Somerby Surgeries said their overall experience was good. The England average is 77%. 67% found it easy to get through by phone (England 57%). Its GPScore is 30 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Market Overton & Somerby Surgeries?
The Care Quality Commission, which inspects GP surgeries in England, rated Market Overton & Somerby Surgeries as Good at its last published inspection (report published 23 March 2017).
What are the opening times of Market Overton & Somerby Surgeries?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 1pm 2pm to 4:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 November 2024. Bank holidays may differ.
How do I contact Market Overton & Somerby Surgeries?
Call 01572 490399 or visit its website, marketovertonandsomerbysurgeries.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Market Overton Industrial Estate, Thistleton Road, Market Overton, Oakham, LE15 7PP.
Does Market Overton & Somerby Surgeries have a branch surgery?
Yes. Market Overton & Somerby Surgeries also runs Somerby Surgery (Oakham Road, Somerby, Melton Mowbray, LE14 2QF). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Market Overton & Somerby Surgeries?
Around 5,680 patients are registered (January 2025). The surgery is part of Rutland Health PCN, a group of local surgeries that share staff and services, in the Leicester, Leicestershire and Rutland NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.