GP surgery in Rutland
The Uppingham Surgery
North Gate, Uppingham, Oakham, LE15 9EG
Scores 73 out of 100, good for a GP surgery in England. 79% of patients say their experience is good and 61% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 63
- Easy to get through on the phone47
- Easy to contact online62
- Good experience of getting in touch68
- Did not wait too long for the appointment66
Quality of care 83
- Patients rate the surgery as good48
- Patients got what they needed89
- Doctors and nurses listen91
- Patients trust the staff82
- Inspection rating (Good)50
- Health checks and screening done90
- Meets NHS clinical targets91
- Children vaccinated on time94
What patients say
103 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
79%
say their experience is good
about the England average (77%)
0
change since last year
2025: 79% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 60% |
| Easy to contact via website | 63% | 58% | 72% |
| Easy to contact via NHS App | 54% | 54% | 66% |
| Reception staff helpful | 93% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 37% |
| Sees preferred clinician | 55% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 91% |
| Next steps within 2 days | 91% | 93% | 88% |
| Good experience of contacting | 81% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 49% |
| Waiting time was about right | 77% | 69% | 69% |
| Remote appointment | 34% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 85% |
| Treated with care and concern | 94% | 86% | 82% |
| Considered mental wellbeing | 85% | 75% | 72% |
| Had all the information needed | 99% | 92% | 89% |
| Confidence and trust | 97% | 93% | 90% |
| Involved in decisions | 98% | 92% | 94% |
| Needs were met | 97% | 90% | 90% |
| Overall | |||
| Overall experience good | 79% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 94% | 79% | 86% |
| Supported by local services | 82% | 70% | 73% |
| Discussed managing condition | 33% | 43% | 42% |
| Agreed a care plan | 44% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7:45am to 6:30pm |
| Wednesday | 7:45am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 January 2020. Bank holidays may differ.
- Address
- North Gate, Uppingham, Oakham, LE15 9EG
- Phone
- 01572 823531
- [email protected]
- Website
- www.uppinghamsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Rutland Health PCN (a group of local surgeries that share services)
- NHS code
- C82077 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Barrowden Surgery
- 8 Kings Lane, Barrowden, LE15 8EF
- Gretton Surgery
- 16a Kirby Road, Gretton, Corby, NN17 3DB
- Uppingham School
- 19 High Street West, Uppingham, Oakham, LE15 9QE
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 23 June 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.7% | 15.2% |
| Diabetes | 6.4% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 8.5% | 13.9% |
| Smoking | 8.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 84% | 75% |
| Blood pressure controlled (hypertension, under 80) | 79% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 81% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Uppingham Surgerythis surgery | – | 73 | 61% | 79% | Yes |
| Oakham Medical PracticeOakham, LE15 6NT | 5.3 miles | 37 | 51% | 72% | Yes |
| Aspiro Healthcare Studfall Medical CentreCorby, NN17 1QP | 6.9 miles | – | – | – | – |
| Lakeside HealthcareCorby, NN17 1TR | 7.2 miles | 7 | 30% | 61% | Yes |
| Empingham Medical CentreOakham, LE15 8PR | 7.4 miles | 90 | 86% | 93% | Yes |
| Aspiro HealthcareCorby, NN18 0QP | 7.7 miles | – | – | – | No |
| Woodsend Medical CentreCorby, NN18 0QP | 7.7 miles | 46 | 47% | 77% | Yes |
| Great Oakley Medical CentreCorby, NN18 8LU | 8.6 miles | 63 | 59% | 82% | Yes |
| The Billesdon SurgeryLeicester, LE7 9AJ | 9.2 miles | 46 | 46% | 77% | Yes |
| Market Overton & Somerby SurgeriesOakham, LE15 7PP | 10.1 miles | 30 | 67% | 67% | Yes |
Empingham Medical Centre is 7.4 miles away, scores 90 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Uppingham Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Uppingham Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01572 823531.
How do patients rate The Uppingham Surgery?
In the 2026 NHS GP Patient Survey, 79% of patients at The Uppingham Surgery said their overall experience was good. The England average is 77%. 61% found it easy to get through by phone (England 57%). Its GPScore is 73 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Uppingham Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Uppingham Surgery as Good at its last published inspection (report published 23 June 2017).
What are the opening times of The Uppingham Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 7:45am to 6:30pm, Wednesday 7:45am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 January 2020. Bank holidays may differ.
How do I contact The Uppingham Surgery?
Call 01572 823531 or visit its website, www.uppinghamsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is North Gate, Uppingham, Oakham, LE15 9EG.
Does The Uppingham Surgery have a branch surgery?
Yes. The Uppingham Surgery also runs Barrowden Surgery (8 Kings Lane, Barrowden, LE15 8EF) and Gretton Surgery (16a Kirby Road, Gretton, Corby, NN17 3DB) and Uppingham School (19 High Street West, Uppingham, Oakham, LE15 9QE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Uppingham Surgery?
Around 12,808 patients are registered (January 2025). The surgery is part of Rutland Health PCN, a group of local surgeries that share staff and services, in the Leicester, Leicestershire and Rutland NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.