GP surgery in Broadstairs
Mocketts Wood Surgery
Hopeville Avenue, St. Peters, Broadstairs, CT10 2TR
Scores 71 out of 100, good for a GP surgery in England. 87% of patients say their experience is good and 70% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2025. It is not taking on new patients at the moment.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 69
- Easy to get through on the phone66
- Easy to contact online55
- Good experience of getting in touch60
- Did not wait too long for the appointment75
Quality of care 70
- Patients rate the surgery as good78
- Patients got what they needed74
- Doctors and nurses listen77
- Patients trust the staff59
- Inspection rating (Requires improvement)2
- Health checks and screening done74
- Meets NHS clinical targets65
- Children vaccinated on time58
What patients say
100 patients answered the 2026 NHS survey about this surgery.
70%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
-3
change since last year
2025: 90% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 70% | 57% | 84% |
| Easy to contact via website | 60% | 58% | 83% |
| Easy to contact via NHS App | 62% | 54% | 85% |
| Reception staff helpful | 96% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 50% |
| Sees preferred clinician | 80% | 42% | 75% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 92% |
| Next steps within 2 days | 93% | 93% | 96% |
| Good experience of contacting | 79% | 73% | 93% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 70% |
| Waiting time was about right | 80% | 69% | 85% |
| Remote appointment | 16% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 93% |
| Treated with care and concern | 92% | 86% | 91% |
| Considered mental wellbeing | 86% | 75% | 81% |
| Had all the information needed | 95% | 92% | 94% |
| Confidence and trust | 95% | 93% | 94% |
| Involved in decisions | 96% | 92% | 94% |
| Needs were met | 94% | 90% | 96% |
| Overall | |||
| Overall experience good | 87% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 80% |
| Supported by local services | 80% | 70% | 72% |
| Discussed managing condition | 54% | 43% | 41% |
| Agreed a care plan | 42% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 29 May 2025. Bank holidays may differ.
- Address
- Hopeville Avenue, St. Peters, Broadstairs, CT10 2TR
- Phone
- 01843 267111
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Margate PCN (a group of local surgeries that share services)
- NHS code
- G82650 · NHS profile
Access and facilities
- Accessible toilets
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Free public WiFi
- Off-site car parking nearby
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Requires improvement
overall, from the inspection published 9 December 2025
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Requires improvement |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.5% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 14.0% | 14.3% |
| Obesity | 15.2% | 13.9% |
| Smoking | 10.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 84% | 75% |
| Blood pressure controlled (hypertension, under 80) | 80% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 86% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 70% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 50% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Mocketts Wood Surgerythis surgery | – | 71 | 70% | 87% | No |
| St Peter's SurgeryBroadstairs, CT10 2RZ | 0.6 miles | 26 | 62% | 70% | Yes |
| Broadstairs Medical PracticeBroadstairs, CT10 2AJ | 0.8 miles | 59 | 82% | 80% | Yes |
| Northdown & Dashwood SurgeryMargate, CT9 2TR | 1.2 miles | 30 | 52% | 75% | Yes |
| Summerhill SurgeryRamsgate, CT12 6SU | 1.4 miles | 10 | 33% | 63% | Yes |
| Bethesda Medical CentreMargate, CT9 3NR | 1.6 miles | 18 | 40% | 69% | Yes |
| Newington Road SurgeryRamsgate, CT12 6EW | 1.8 miles | 10 | 33% | 64% | Yes |
| East Cliff Medical PracticeRamsgate, CT11 8AD | 1.9 miles | 50 | 46% | 87% | Yes |
| The Grange PracticeRamsgate, CT11 8AD | 2.0 miles | 1 | 32% | 55% | Yes |
| Dashwood Medical CentreRamsgate, CT11 9PR | 2.2 miles | – | – | – | – |
Common questions
Is Mocketts Wood Surgery taking on new patients?
No. When we last checked its page on the NHS website (20 September 2026), Mocketts Wood Surgery was not taking on new patients. A surgery can only turn you down for a fair reason, such as living outside its area or its list being full. This can change at any time, so call the surgery to check.
How do patients rate Mocketts Wood Surgery?
In the 2026 NHS GP Patient Survey, 87% of patients at Mocketts Wood Surgery said their overall experience was good. The England average is 77%. 70% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Mocketts Wood Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Mocketts Wood Surgery as Requires improvement at its last published inspection (report published 9 December 2025).
What are the opening times of Mocketts Wood Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 8pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 29 May 2025. Bank holidays may differ.
How do I contact Mocketts Wood Surgery?
Call 01843 267111. You can also book and order repeat prescriptions in the NHS App. The address is Hopeville Avenue, St. Peters, Broadstairs, CT10 2TR.
How many patients are registered at Mocketts Wood Surgery?
Around 9,221 patients are registered (January 2025). The surgery is part of Margate PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.