GP surgery in Bristol, City of
Mvmg - Monks Park
24 Monks Park Avenue, Horfield, Bristol, BS7 0UE
Scores 44 out of 100, average for a GP surgery in England. 81% of patients say their experience is good and 59% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 44
- Easy to get through on the phone44
- Easy to contact online29
- Good experience of getting in touch39
- Did not wait too long for the appointment59
Quality of care 45
- Patients rate the surgery as good55
- Patients got what they needed33
- Doctors and nurses listen70
- Patients trust the staff49
- Inspection rating (Good)50
- Health checks and screening done11
- Meets NHS clinical targets51
- Children vaccinated on time46
What patients say
141 patients answered the 2026 NHS survey about this surgery.
59%
find the phone easy
about the England average (57%)
80%
say their experience is good
above the England average (77%)
+5
change since last year
2025: 75% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 59% | 57% | 63% |
| Easy to contact via website | 49% | 58% | 54% |
| Easy to contact via NHS App | 57% | 54% | 42% |
| Reception staff helpful | 77% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 28% |
| Sees preferred clinician | 42% | 42% | 59% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 79% |
| Next steps within 2 days | 92% | 93% | 86% |
| Good experience of contacting | 72% | 73% | 77% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 63% |
| Waiting time was about right | 74% | 69% | 71% |
| Remote appointment | 22% | 26% | 31% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 88% |
| Treated with care and concern | 92% | 86% | 89% |
| Considered mental wellbeing | 84% | 75% | 82% |
| Had all the information needed | 91% | 92% | 94% |
| Confidence and trust | 93% | 93% | 94% |
| Involved in decisions | 97% | 92% | 91% |
| Needs were met | 89% | 90% | 91% |
| Overall | |||
| Overall experience good | 80% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 92% |
| Supported by local services | 77% | 70% | 71% |
| Discussed managing condition | 50% | 43% | 50% |
| Agreed a care plan | 45% | 46% | 62% |
Green means at least 2 points better than England, red at least 2 points worse. With about 141 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 July 2024. Bank holidays may differ.
- Address
- 24 Monks Park Avenue, Horfield, Bristol, BS7 0UE
- Phone
- 0117 969 3106
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Concord Mendip PCN (a group of local surgeries that share services)
- NHS code
- L81669 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Coniston Medical Practice
- The Parade, Coniston Road, Patchway, Bristol, BS34 5TF
- Sea Mills Surgery
- 2 Riverleaze, Sea Mills, Bristol, BS9 2HL
- Southmead Health Centre
- Ullswater Road, Southmead, Bristol, BS10 6DF
- Willow Tree Surgery
- 1 Trevelyan Walk, Henbury, Bristol, BS10 7NY
Access and facilities
- Disabled toilet
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.8% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 17.6% | 14.3% |
| Obesity | 13.8% | 13.9% |
| Smoking | 16.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 63% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 52% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Mvmg - Monks Parkthis surgery | – | 44 | 59% | 81% | Yes |
| Horfield Health CentreBristol, BS7 9RR | 0.6 miles | 19 | 56% | 71% | Yes |
| Gloucester Road Medical CentreBristol, BS7 8SA | 0.9 miles | 81 | 73% | 85% | Yes |
| Greenway Community PracticeBristol, BS10 6AF | 1.2 miles | 89 | 85% | 94% | Yes |
| Fallodon Way Medical CentreBristol, BS9 4HT | 1.5 miles | 87 | 69% | 93% | Yes |
| Westbury on Trym Primary Care CentreBristol, BS9 3AA | 1.5 miles | 58 | 57% | 86% | Yes |
| Pioneer Medical GroupBristol, BS10 6SP | 1.7 miles | 36 | 65% | 73% | Yes |
| East Trees Health CentreBristol, BS5 6SA | 2.1 miles | 20 | 42% | 81% | Yes |
| Stokes Medical GroupBristol, BS34 8UE | 2.1 miles | 45 | 44% | 82% | Yes |
| Montpelier Health CentreBristol, BS6 5PT | 2.2 miles | 3 | 17% | 58% | Yes |
Gloucester Road Medical Centre is 0.9 miles away, scores 81 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Mvmg - Monks Park taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Mvmg - Monks Park was taking on new patients. You can register online through the NHS website or call the surgery on 0117 969 3106.
How do patients rate Mvmg - Monks Park?
In the 2026 NHS GP Patient Survey, 81% of patients at Mvmg - Monks Park said their overall experience was good. The England average is 77%. 59% found it easy to get through by phone (England 57%). Its GPScore is 44 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Mvmg - Monks Park?
The Care Quality Commission, which inspects GP surgeries in England, rated Mvmg - Monks Park as Good at its last published inspection (report published 14 July 2022).
What are the opening times of Mvmg - Monks Park?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 July 2024. Bank holidays may differ.
How do I contact Mvmg - Monks Park?
Call 0117 969 3106. You can also book and order repeat prescriptions in the NHS App. The address is 24 Monks Park Avenue, Horfield, Bristol, BS7 0UE.
Does Mvmg - Monks Park have a branch surgery?
Yes. Mvmg - Monks Park also runs Coniston Medical Practice (The Parade, Coniston Road, Patchway, Bristol, BS34 5TF) and Sea Mills Surgery (2 Riverleaze, Sea Mills, Bristol, BS9 2HL) and Southmead Health Centre (Ullswater Road, Southmead, Bristol, BS10 6DF) and Willow Tree Surgery (1 Trevelyan Walk, Henbury, Bristol, BS10 7NY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Mvmg - Monks Park?
Around 37,797 patients are registered (January 2025). The surgery is part of Concord Mendip PCN, a group of local surgeries that share staff and services, in the Bristol, North Somerset and South Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.