GP surgery in North Yorkshire
Nidderdale Group Practice
Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, HG3 5AT
Scores 56 out of 100, average for a GP surgery in England. 77% of patients say their experience is good and 57% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 50
- Easy to get through on the phone42
- Easy to contact online78
- Good experience of getting in touch60
- Did not wait too long for the appointment38
Quality of care 63
- Patients rate the surgery as good43
- Patients got what they needed64
- Doctors and nurses listen68
- Patients trust the staff80
- Inspection rating (Good)50
- Health checks and screening done69
- Meets NHS clinical targets57
- Children vaccinated on time67
What patients say
122 patients answered the 2026 NHS survey about this surgery.
57%
find the phone easy
about the England average (57%)
77%
say their experience is good
about the England average (77%)
-8
change since last year
2025: 86% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 57% | 57% | 69% |
| Easy to contact via website | 70% | 58% | 73% |
| Easy to contact via NHS App | 55% | 54% | 53% |
| Reception staff helpful | 89% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 21% | 31% | 26% |
| Sees preferred clinician | 41% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 92% |
| Next steps within 2 days | 95% | 93% | 94% |
| Good experience of contacting | 79% | 73% | 77% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 56% |
| Waiting time was about right | 68% | 69% | 77% |
| Remote appointment | 27% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 96% |
| Treated with care and concern | 91% | 86% | 91% |
| Considered mental wellbeing | 70% | 75% | 76% |
| Had all the information needed | 94% | 92% | 93% |
| Confidence and trust | 97% | 93% | 97% |
| Involved in decisions | 94% | 92% | 94% |
| Needs were met | 93% | 90% | 95% |
| Overall | |||
| Overall experience good | 77% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 85% |
| Supported by local services | 76% | 70% | 67% |
| Discussed managing condition | 38% | 43% | 56% |
| Agreed a care plan | 36% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 122 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 24 November 2023. Bank holidays may differ.
- Address
- Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, HG3 5AT
- Phone
- 01423 711369
- [email protected]
- Website
- www.nidderdalegrouppractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Knaresborough & Rural PCN (a group of local surgeries that share services)
- NHS code
- B82004 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Spring Gables Surgery
- Collin Bank, Birstwith, Harrogate, HG3 3AJ
- The Grange Medical Centre
- Dacre Banks, Harrogate, HG3 4DX
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 March 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.4% | 15.2% |
| Diabetes | 6.7% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 3.8% | 3.0% |
| Depression | 14.5% | 14.3% |
| Obesity | 8.7% | 13.9% |
| Smoking | 6.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Nidderdale Group Practicethis surgery | – | 56 | 57% | 77% | Yes |
| Ripon Spa SurgeryRipon, HG4 2BE | 10.1 miles | 43 | 56% | 76% | Yes |
| Park StreetRipon, HG4 2AX | 10.1 miles | 95 | 87% | 92% | Yes |
| North House SurgeryRipon, HG4 1HL | 10.3 miles | 93 | 86% | 92% | Yes |
| Masham & Kirkby Malzeard SurgeryRipon, HG4 4DZ | 10.3 miles | 92 | 91% | 96% | Yes |
| Church Avenue Medical GroupHarrogate, HG1 4HG | 10.7 miles | 82 | 76% | 85% | Yes |
| Moss Healthcare HarrogateHarrogate, HG1 5JP | 10.9 miles | 39 | 51% | 78% | Yes |
| Addingham SurgeryIlkley, LS29 0LZ | 11.0 miles | 93 | 92% | 92% | Yes |
| The Spa SurgeryHarrogate, HG1 5AR | 11.3 miles | 73 | 55% | 84% | Yes |
| Strayside HealthHarrogate, HG1 5AR | 11.3 miles | 66 | 63% | 82% | Yes |
Park Street is 10.1 miles away, scores 95 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Nidderdale Group Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Nidderdale Group Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01423 711369.
How do patients rate Nidderdale Group Practice?
In the 2026 NHS GP Patient Survey, 77% of patients at Nidderdale Group Practice said their overall experience was good. The England average is 77%. 57% found it easy to get through by phone (England 57%). Its GPScore is 56 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Nidderdale Group Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Nidderdale Group Practice as Good at its last published inspection (report published 3 March 2017).
What are the opening times of Nidderdale Group Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 24 November 2023. Bank holidays may differ.
How do I contact Nidderdale Group Practice?
Call 01423 711369 or visit its website, www.nidderdalegrouppractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, HG3 5AT.
Does Nidderdale Group Practice have a branch surgery?
Yes. Nidderdale Group Practice also runs Spring Gables Surgery (Collin Bank, Birstwith, Harrogate, HG3 3AJ) and The Grange Medical Centre (Dacre Banks, Harrogate, HG3 4DX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Nidderdale Group Practice?
Around 11,104 patients are registered (January 2025). The surgery is part of Knaresborough & Rural PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.