GP surgery in Bletchley
Parkside Medical Centre
Whalley Drive, Bletchley, Milton Keynes, MK3 6EN
Scores 14 out of 100, poor for a GP surgery in England. 56% of patients say their experience is good and 39% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 17
- Easy to get through on the phone12
- Easy to contact online42
- Good experience of getting in touch5
- Did not wait too long for the appointment46
Quality of care 14
- Patients rate the surgery as good3
- Patients got what they needed3
- Doctors and nurses listen0
- Patients trust the staff1
- Inspection rating (Good)50
- Health checks and screening done89
- Meets NHS clinical targets94
- Children vaccinated on time89
What patients say
115 patients answered the 2026 NHS survey about this surgery.
39%
find the phone easy
well below the England average (57%)
56%
say their experience is good
well below the England average (77%)
+2
change since last year
2025: 53% · 2026: 56%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 39% | 57% | 32% |
| Easy to contact via website | 55% | 58% | 39% |
| Easy to contact via NHS App | 59% | 54% | 41% |
| Reception staff helpful | 78% | 85% | 70% |
| Seeing the same person | |||
| Has a preferred clinician | 19% | 31% | 22% |
| Sees preferred clinician | 26% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 67% |
| Next steps within 2 days | 96% | 93% | 90% |
| Good experience of contacting | 52% | 73% | 48% |
| The appointment | |||
| Offered a choice of time or day | 34% | 57% | 32% |
| Waiting time was about right | 70% | 69% | 54% |
| Remote appointment | 37% | 26% | 40% |
| The doctor or nurse | |||
| Good at listening | 64% | 87% | 69% |
| Treated with care and concern | 64% | 86% | 71% |
| Considered mental wellbeing | 54% | 75% | 59% |
| Had all the information needed | 81% | 92% | 87% |
| Confidence and trust | 79% | 93% | 82% |
| Involved in decisions | 75% | 92% | 85% |
| Needs were met | 78% | 90% | 82% |
| Overall | |||
| Overall experience good | 56% | 77% | 53% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 72% |
| Supported by local services | 62% | 70% | 69% |
| Discussed managing condition | 46% | 43% | 33% |
| Agreed a care plan | 37% | 46% | 60% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 7:30am to 7pm |
| Tuesday | 7:30am to 7pm |
| Wednesday | 7:30am to 7pm |
| Thursday | 7:30am to 7pm |
| Friday | 7:30am to 7pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 March 2026. Bank holidays may differ.
- Address
- Whalley Drive, Bletchley, Milton Keynes, MK3 6EN
- Phone
- 01908 375341
- [email protected]
- Website
- parksmed.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South West PCN (a group of local surgeries that share services)
- NHS code
- K82015 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Sign language interpreter available in-person
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.6% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 5.2% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 14.0% | 14.3% |
| Obesity | 13.3% | 13.9% |
| Smoking | 14.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 93% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Parkside Medical Centrethis surgery | – | 14 | 39% | 56% | Yes |
| Bedford Street SurgeryMilton Keynes, MK2 2TX | 0.7 miles | 20 | 47% | 72% | Yes |
| Whaddon HealthcareMilton Keynes, MK3 7QU | 0.9 miles | 34 | 44% | 76% | Yes |
| Westfield Road SurgeryMilton Keynes, MK2 2DJ | 0.9 miles | 48 | 60% | 76% | Yes |
| The Red House SurgeryMilton Keynes, MK2 2EH | 1.0 miles | 58 | 61% | 82% | Yes |
| Ashfield Medical CentreMilton Keynes, MK6 4NE | 1.5 miles | 8 | 37% | 62% | Yes |
| The Grove SurgeryMilton Keynes, MK6 4NG | 1.8 miles | 37 | 64% | 77% | Yes |
| Mkgp AccessMilton Keynes, MK6 5NG | 2.0 miles | – | – | – | – |
| Westcroft Health CentreMilton Keynes, MK4 4EN | 2.2 miles | 35 | 51% | 68% | Yes |
| Fishermead Medical CentreMilton Keynes, MK6 2LR | 2.6 miles | 46 | 57% | 79% | Yes |
Whaddon Healthcare is 0.9 miles away, scores 34 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Parkside Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Parkside Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01908 375341.
How do patients rate Parkside Medical Centre?
In the 2026 NHS GP Patient Survey, 56% of patients at Parkside Medical Centre said their overall experience was good. The England average is 77%. 39% found it easy to get through by phone (England 57%). Its GPScore is 14 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Parkside Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Parkside Medical Centre as Good at its last published inspection (report published 27 July 2026).
What are the opening times of Parkside Medical Centre?
Reception is open Monday 7:30am to 7pm, Tuesday 7:30am to 7pm, Wednesday 7:30am to 7pm, Thursday 7:30am to 7pm, Friday 7:30am to 7pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 March 2026. Bank holidays may differ.
How do I contact Parkside Medical Centre?
Call 01908 375341 or visit its website, parksmed.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Whalley Drive, Bletchley, Milton Keynes, MK3 6EN.
How many patients are registered at Parkside Medical Centre?
Around 10,317 patients are registered (January 2025). The surgery is part of South West PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.