GP surgery in Bletchley
Whaddon Healthcare
25 Witham Court, Bletchley, Milton Keynes, MK3 7QU
Scores 34 out of 100, below average for a GP surgery in England. 76% of patients say their experience is good and 44% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 20
- Easy to get through on the phone19
- Easy to contact online50
- Good experience of getting in touch18
- Did not wait too long for the appointment30
Quality of care 58
- Patients rate the surgery as good39
- Patients got what they needed42
- Doctors and nurses listen27
- Patients trust the staff44
- Inspection rating (Outstanding)98
- Health checks and screening done77
- Meets NHS clinical targets79
- Children vaccinated on time66
What patients say
103 patients answered the 2026 NHS survey about this surgery.
44%
find the phone easy
well below the England average (57%)
76%
say their experience is good
about the England average (77%)
+10
change since last year
2025: 66% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 44% | 57% | 29% |
| Easy to contact via website | 58% | 58% | 39% |
| Easy to contact via NHS App | 47% | 54% | 43% |
| Reception staff helpful | 89% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 26% |
| Sees preferred clinician | 24% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 71% |
| Next steps within 2 days | 90% | 93% | 87% |
| Good experience of contacting | 63% | 73% | 52% |
| The appointment | |||
| Offered a choice of time or day | 46% | 57% | 39% |
| Waiting time was about right | 64% | 69% | 57% |
| Remote appointment | 22% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 90% |
| Treated with care and concern | 81% | 86% | 89% |
| Considered mental wellbeing | 65% | 75% | 74% |
| Had all the information needed | 92% | 92% | 88% |
| Confidence and trust | 93% | 93% | 93% |
| Involved in decisions | 87% | 92% | 92% |
| Needs were met | 90% | 90% | 94% |
| Overall | |||
| Overall experience good | 76% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 68% | 79% | 66% |
| Supported by local services | 47% | 70% | 60% |
| Discussed managing condition | 35% | 43% | 36% |
| Agreed a care plan | 37% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 16 October 2025. Bank holidays may differ.
- Address
- 25 Witham Court, Bletchley, Milton Keynes, MK3 7QU
- Phone
- 01908 373058
- Website
- www.whaddonmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Crown PCN (a group of local surgeries that share services)
- NHS code
- K82026 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Milton Keynes Community Cardiovascular Service
- 25 Witham Court, Bletchley, Milton Keynes, MK3 7QU
- Water Eaton Health Centre
- Fern Grove, Bletchley, Milton Keynes, MK2 3HN
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Cycle parking
- Disabled car parking
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Lift
- Step-free access at entrances and exits
- Step-free access throughout
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 22 September 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Outstanding |
| Is it caring? | Outstanding |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.8% | 15.2% |
| Diabetes | 9.9% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 2.4% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 14.5% | 14.3% |
| Obesity | 14.8% | 13.9% |
| Smoking | 16.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 68% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Whaddon Healthcarethis surgery | – | 34 | 44% | 76% | Yes |
| Parkside Medical CentreMilton Keynes, MK3 6EN | 0.9 miles | 14 | 39% | 56% | Yes |
| Westcroft Health CentreMilton Keynes, MK4 4EN | 1.3 miles | 35 | 51% | 68% | Yes |
| Bedford Street SurgeryMilton Keynes, MK2 2TX | 1.6 miles | 20 | 47% | 72% | Yes |
| Westfield Road SurgeryMilton Keynes, MK2 2DJ | 1.7 miles | 48 | 60% | 76% | Yes |
| Ashfield Medical CentreMilton Keynes, MK6 4NE | 1.8 miles | 8 | 37% | 62% | Yes |
| The Red House SurgeryMilton Keynes, MK2 2EH | 1.9 miles | 58 | 61% | 82% | Yes |
| The Grove SurgeryMilton Keynes, MK6 4NG | 2.1 miles | 37 | 64% | 77% | Yes |
| Mkgp AccessMilton Keynes, MK6 5NG | 2.2 miles | – | – | – | – |
| Fishermead Medical CentreMilton Keynes, MK6 2LR | 2.6 miles | 46 | 57% | 79% | Yes |
Westfield Road Surgery is 1.7 miles away, scores 48 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Whaddon Healthcare taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Whaddon Healthcare was taking on new patients. You can register online through the NHS website or call the surgery on 01908 373058.
How do patients rate Whaddon Healthcare?
In the 2026 NHS GP Patient Survey, 76% of patients at Whaddon Healthcare said their overall experience was good. The England average is 77%. 44% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Whaddon Healthcare?
The Care Quality Commission, which inspects GP surgeries in England, rated Whaddon Healthcare as Outstanding at its last published inspection (report published 22 September 2016).
What are the opening times of Whaddon Healthcare?
Reception is open Monday 8am to 6:30pm, Tuesday 7am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 7am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 16 October 2025. Bank holidays may differ.
How do I contact Whaddon Healthcare?
Call 01908 373058 or visit its website, www.whaddonmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 25 Witham Court, Bletchley, Milton Keynes, MK3 7QU.
Does Whaddon Healthcare have a branch surgery?
Yes. Whaddon Healthcare also runs Milton Keynes Community Cardiovascular Service (25 Witham Court, Bletchley, Milton Keynes, MK3 7QU) and Water Eaton Health Centre (Fern Grove, Bletchley, Milton Keynes, MK2 3HN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Whaddon Healthcare?
Around 21,954 patients are registered (January 2025). The surgery is part of Crown PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.