GP surgery in North Yorkshire
Pickering Medical Practice
Southgate, Pickering, YO18 8BL
Scores 86 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2015. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 74
- Easy to get through on the phone72
- Easy to contact online96
- Good experience of getting in touch82
- Did not wait too long for the appointment46
Quality of care 94
- Patients rate the surgery as good86
- Patients got what they needed99
- Doctors and nurses listen97
- Patients trust the staff96
- Inspection rating (Good)50
- Health checks and screening done37
- Meets NHS clinical targets86
- Children vaccinated on time88
What patients say
112 patients answered the 2026 NHS survey about this surgery.
73%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+13
change since last year
2025: 77% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 73% | 57% | 67% |
| Easy to contact via website | 83% | 58% | 63% |
| Easy to contact via NHS App | 86% | 54% | 67% |
| Reception staff helpful | 86% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 27% |
| Sees preferred clinician | 25% | 42% | 21% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 82% |
| Next steps within 2 days | 90% | 93% | 93% |
| Good experience of contacting | 86% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 56% |
| Waiting time was about right | 70% | 69% | 53% |
| Remote appointment | 21% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 98% | 87% | 92% |
| Treated with care and concern | 96% | 86% | 90% |
| Considered mental wellbeing | 87% | 75% | 82% |
| Had all the information needed | 97% | 92% | 92% |
| Confidence and trust | 99% | 93% | 94% |
| Involved in decisions | 98% | 92% | 94% |
| Needs were met | 100% | 90% | 92% |
| Overall | |||
| Overall experience good | 90% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 92% |
| Supported by local services | 78% | 70% | 69% |
| Discussed managing condition | 37% | 43% | 33% |
| Agreed a care plan | 26% | 46% | 62% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 1pm 2pm to 6:30pm |
| Wednesday | 8am to 1pm 2pm to 6:30pm |
| Thursday | 8am to 1pm 2pm to 6:30pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 25 November 2024. Bank holidays may differ.
- Address
- Southgate, Pickering, YO18 8BL
- Phone
- 01751 471296
- [email protected]
- Website
- www.pickeringmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Hambleton & Ryedale PCN (a group of local surgeries that share services)
- NHS code
- B82033 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Stonedale Surgery
- 5 Whitbygate, Thornton-le-Dale, Pickering, YO18 7RY
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 19 November 2015
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.5% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 8.8% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 4.8% | 3.0% |
| Depression | 13.7% | 14.3% |
| Obesity | 21.3% | 13.9% |
| Smoking | 9.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Pickering Medical Practicethis surgery | – | 86 | 74% | 90% | Yes |
| Kirkbymoorside SurgeryYork, YO62 6AR | 6.4 miles | 87 | 86% | 87% | Yes |
| Derwent PracticeMalton, YO17 9RF | 7.8 miles | 22 | 56% | 72% | Yes |
| Sherburn SurgeryMalton, YO17 8PH | 11.0 miles | 89 | 94% | 87% | Yes |
| Helmsley SurgeryYork, YO62 5HD | 11.1 miles | 95 | 94% | 94% | Yes |
| Terrington SurgeryYork, YO60 6PS | 11.2 miles | 99 | 96% | 98% | Yes |
| Ayton and Snainton Medical PracticeScarborough, YO13 9JF | 11.6 miles | 95 | 83% | 95% | Yes |
| Ampleforth SurgeryYork, YO62 4EF | 13.4 miles | 95 | 95% | 96% | Yes |
| Hackness Road SurgeryScarborough, YO12 5SD | 14.1 miles | 77 | 81% | 87% | Yes |
| Scarborough Medical GroupScarborough, YO12 6UA | 14.2 miles | 56 | 56% | 88% | Yes |
Terrington Surgery is 11.2 miles away, scores 99 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Pickering Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Pickering Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01751 471296.
How do patients rate Pickering Medical Practice?
In the 2026 NHS GP Patient Survey, 90% of patients at Pickering Medical Practice said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Pickering Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Pickering Medical Practice as Good at its last published inspection (report published 19 November 2015).
What are the opening times of Pickering Medical Practice?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 1pm 2pm to 6:30pm, Wednesday 8am to 1pm 2pm to 6:30pm, Thursday 8am to 1pm 2pm to 6:30pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 25 November 2024. Bank holidays may differ.
How do I contact Pickering Medical Practice?
Call 01751 471296 or visit its website, www.pickeringmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Southgate, Pickering, YO18 8BL.
Does Pickering Medical Practice have a branch surgery?
Yes. Pickering Medical Practice also runs Stonedale Surgery (5 Whitbygate, Thornton-le-Dale, Pickering, YO18 7RY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Pickering Medical Practice?
Around 10,951 patients are registered (January 2025). The surgery is part of South Hambleton & Ryedale PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.