GP surgery in Tring
Rothschild House Group
Chapel Street, Tring, HP23 6PU
Scores 87 out of 100, excellent for a GP surgery in England. 94% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 76
- Easy to get through on the phone46
- Easy to contact online81
- Good experience of getting in touch86
- Did not wait too long for the appointment76
Quality of care 94
- Patients rate the surgery as good95
- Patients got what they needed90
- Doctors and nurses listen89
- Patients trust the staff91
- Inspection rating (Good)50
- Health checks and screening done65
- Meets NHS clinical targets71
- Children vaccinated on time72
What patients say
111 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
94%
say their experience is good
well above the England average (77%)
+3
change since last year
2025: 90% · 2026: 94%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 64% |
| Easy to contact via website | 72% | 58% | 72% |
| Easy to contact via NHS App | 68% | 54% | 62% |
| Reception staff helpful | 93% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 44% | 31% | 50% |
| Sees preferred clinician | 76% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 94% | 84% | 98% |
| Next steps within 2 days | 97% | 93% | 95% |
| Good experience of contacting | 88% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 53% |
| Waiting time was about right | 80% | 69% | 82% |
| Remote appointment | 12% | 26% | 10% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 95% |
| Treated with care and concern | 95% | 86% | 94% |
| Considered mental wellbeing | 81% | 75% | 87% |
| Had all the information needed | 97% | 92% | 99% |
| Confidence and trust | 98% | 93% | 97% |
| Involved in decisions | 98% | 92% | 99% |
| Needs were met | 97% | 90% | 93% |
| Overall | |||
| Overall experience good | 94% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 80% |
| Supported by local services | 89% | 70% | 75% |
| Discussed managing condition | 45% | 43% | 47% |
| Agreed a care plan | 34% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 May 2024. Bank holidays may differ.
- Address
- Chapel Street, Tring, HP23 6PU
- Phone
- 01442 822468
- [email protected]
- Website
- www.rothschildhousegroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Alpha PCN (a group of local surgeries that share services)
- NHS code
- E82001 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Berkhamsted Surgery
- Victory Road, Berkhamsted, HP4 1DL
- Little Rothschild Surgery
- 71 Marsworth Road, Pittstone, Rothschild, LU7 9AX · 01296 662800
- Markyate Surgery
- 1 Hicks Road, Markyate, St. Albans, AL3 8LJ
- The New Surgery
- St. Peters House, Church Yard, Tring, HP23 5AE
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.1% | 15.2% |
| Diabetes | 5.4% | 7.9% |
| Asthma | 6.3% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 16.7% | 14.3% |
| Obesity | 12.2% | 13.9% |
| Smoking | 8.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Rothschild House Groupthis surgery | – | 87 | 60% | 94% | Yes |
| Westongrove PartnershipAylesbury, HP22 6LD | 3.6 miles | 13 | 30% | 67% | Yes |
| Gossoms End SurgeryBerkhamsted, HP4 1DL | 4.3 miles | 71 | 74% | 82% | Yes |
| The Manor Street SurgeryBerkhamsted, HP4 2DL | 5.2 miles | 74 | 85% | 84% | Yes |
| Oakfield SurgeryAylesbury, HP20 1LJ | 5.5 miles | 83 | 76% | 87% | Yes |
| Poplar Grove PracticeAylesbury, HP20 1XB | 5.8 miles | 1 | 12% | 45% | Yes |
| Gladstone Road SurgeryChesham, HP5 3EZ | 6.0 miles | 29 | 64% | 67% | Yes |
| The New Surgery CheshamChesham, HP5 3EZ | 6.0 miles | 81 | 82% | 90% | Yes |
| Edlesborough SurgeryDunstable, LU6 2HT | 6.4 miles | 72 | 68% | 87% | Yes |
| Prospect House SurgeryGreat Missenden, HP16 0BG | 6.4 miles | 73 | 77% | 81% | Yes |
Common questions
Is Rothschild House Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Rothschild House Group was taking on new patients. You can register online through the NHS website or call the surgery on 01442 822468.
How do patients rate Rothschild House Group?
In the 2026 NHS GP Patient Survey, 94% of patients at Rothschild House Group said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 87 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Rothschild House Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Rothschild House Group as Good at its last published inspection (report published 27 February 2017).
What are the opening times of Rothschild House Group?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 May 2024. Bank holidays may differ.
How do I contact Rothschild House Group?
Call 01442 822468 or visit its website, www.rothschildhousegroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Chapel Street, Tring, HP23 6PU.
Does Rothschild House Group have a branch surgery?
Yes. Rothschild House Group also runs Berkhamsted Surgery (Victory Road, Berkhamsted, HP4 1DL) and Little Rothschild Surgery (71 Marsworth Road, Pittstone, Rothschild, LU7 9AX) and Markyate Surgery (1 Hicks Road, Markyate, St. Albans, AL3 8LJ) and The New Surgery (St. Peters House, Church Yard, Tring, HP23 5AE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Rothschild House Group?
Around 43,992 patients are registered (January 2025). The surgery is part of Alpha PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.