GP surgery in Brighton and Hove
Saltdean and Rottingdean Medical Practice
Grand Ocean Medical Centre, Longridge Avenue, Saltdean, Brighton, BN2 8BU
Scores 30 out of 100, below average for a GP surgery in England. 74% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 22
- Easy to get through on the phone33
- Easy to contact online54
- Good experience of getting in touch28
- Did not wait too long for the appointment13
Quality of care 44
- Patients rate the surgery as good33
- Patients got what they needed37
- Doctors and nurses listen53
- Patients trust the staff40
- Inspection rating (Good)50
- Health checks and screening done72
- Meets NHS clinical targets65
- Children vaccinated on time65
What patients say
100 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
74%
say their experience is good
below the England average (77%)
+2
change since last year
2025: 72% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 52% |
| Easy to contact via website | 60% | 58% | 45% |
| Easy to contact via NHS App | 44% | 54% | 47% |
| Reception staff helpful | 82% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 20% |
| Sees preferred clinician | 37% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 77% | 84% | 81% |
| Next steps within 2 days | 95% | 93% | 93% |
| Good experience of contacting | 68% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 56% |
| Waiting time was about right | 55% | 69% | 51% |
| Remote appointment | 15% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 82% |
| Treated with care and concern | 87% | 86% | 81% |
| Considered mental wellbeing | 81% | 75% | 63% |
| Had all the information needed | 90% | 92% | 84% |
| Confidence and trust | 92% | 93% | 88% |
| Involved in decisions | 92% | 92% | 84% |
| Needs were met | 89% | 90% | 86% |
| Overall | |||
| Overall experience good | 74% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 85% |
| Supported by local services | 76% | 70% | 64% |
| Discussed managing condition | 31% | 43% | 27% |
| Agreed a care plan | 40% | 46% | 27% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 June 2023. Bank holidays may differ.
- Address
- Grand Ocean Medical Centre, Longridge Avenue, Saltdean, Brighton, BN2 8BU
- Phone
- 01273 305723
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dean's and Central Brighton PCN (a group of local surgeries that share services)
- NHS code
- G81076 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Phillips
- The Surgery, 1 Meadow Parade, Rottingdean, Brighton, BN2 7FA · 01273 303529
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Children’s play area
- Pram park
- Baby changing facility
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.2% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 10.6% | 14.3% |
| Obesity | 7.9% | 13.9% |
| Smoking | 8.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Saltdean and Rottingdean Medical Practicethis surgery | – | 30 | 52% | 74% | Yes |
| HavenshealthPeacehaven, BN10 8NF | 1.6 miles | 35 | 42% | 74% | Yes |
| Woodingdean Medical CentreBrighton, BN2 6BA | 3.0 miles | 23 | 36% | 72% | Yes |
| Broadway SurgeryBrighton, BN2 5FL | 3.5 miles | 48 | 69% | 85% | Yes |
| Wellsbourne Healthcare CicBrighton, BN2 5FL | 3.5 miles | 67 | 60% | 83% | Yes |
| Newhaven Medical CentreNewhaven, BN9 9QS | 3.8 miles | 7 | 49% | 59% | Yes |
| Quayside Medical PracticeNewhaven, BN9 9QS | 3.8 miles | 27 | 50% | 74% | Yes |
| Ardingly Court SurgeryBrighton, BN2 1SS | 4.4 miles | 90 | 73% | 92% | Yes |
| The Avenue SurgeryBrighton, BN2 4GF | 4.5 miles | 3 | 19% | 59% | Yes |
| Pavilion SurgeryBrighton, BN1 1EJ | 4.6 miles | 86 | 85% | 91% | Yes |
Broadway Surgery is 3.5 miles away, scores 48 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Saltdean and Rottingdean Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Saltdean and Rottingdean Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01273 305723.
How do patients rate Saltdean and Rottingdean Medical Practice?
In the 2026 NHS GP Patient Survey, 74% of patients at Saltdean and Rottingdean Medical Practice said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 30 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Saltdean and Rottingdean Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Saltdean and Rottingdean Medical Practice as Good at its last published inspection (report published 25 June 2026).
What are the opening times of Saltdean and Rottingdean Medical Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 June 2023. Bank holidays may differ.
How do I contact Saltdean and Rottingdean Medical Practice?
Call 01273 305723. You can also book and order repeat prescriptions in the NHS App. The address is Grand Ocean Medical Centre, Longridge Avenue, Saltdean, Brighton, BN2 8BU.
Does Saltdean and Rottingdean Medical Practice have a branch surgery?
Yes. Saltdean and Rottingdean Medical Practice also runs Phillips (The Surgery, 1 Meadow Parade, Rottingdean, Brighton, BN2 7FA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Saltdean and Rottingdean Medical Practice?
Around 12,773 patients are registered (January 2025). The surgery is part of Dean's and Central Brighton PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.