GP surgery in Dorset
Sandford Surgery
Tyneham Close, Sandford, Wareham, BH20 7BQ
Scores 58 out of 100, average for a GP surgery in England. 80% of patients say their experience is good and 76% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 55
- Easy to get through on the phone77
- Easy to contact online78
- Good experience of getting in touch38
- Did not wait too long for the appointment40
Quality of care 59
- Patients rate the surgery as good54
- Patients got what they needed64
- Doctors and nurses listen80
- Patients trust the staff60
- Inspection rating (Good)50
- Health checks and screening done15
- Meets NHS clinical targets49
- Children vaccinated on time84
What patients say
110 patients answered the 2026 NHS survey about this surgery.
76%
find the phone easy
well above the England average (57%)
80%
say their experience is good
above the England average (77%)
+8
change since last year
2025: 72% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 76% | 57% | 77% |
| Easy to contact via website | 70% | 58% | 46% |
| Easy to contact via NHS App | 65% | 54% | 54% |
| Reception staff helpful | 89% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 19% | 31% | 42% |
| Sees preferred clinician | 61% | 42% | 57% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 92% |
| Next steps within 2 days | 93% | 93% | 94% |
| Good experience of contacting | 71% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 65% | 57% | 66% |
| Waiting time was about right | 68% | 69% | 58% |
| Remote appointment | 19% | 26% | 12% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 82% |
| Treated with care and concern | 92% | 86% | 80% |
| Considered mental wellbeing | 70% | 75% | 72% |
| Had all the information needed | 96% | 92% | 95% |
| Confidence and trust | 95% | 93% | 90% |
| Involved in decisions | 88% | 92% | 91% |
| Needs were met | 93% | 90% | 87% |
| Overall | |||
| Overall experience good | 80% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 82% |
| Supported by local services | 71% | 70% | 83% |
| Discussed managing condition | 44% | 43% | 40% |
| Agreed a care plan | 16% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6:30pm |
| Tuesday | 8:30am to 1pm 2pm to 6:30pm |
| Wednesday | 8:30am to 1pm 2pm to 6:30pm |
| Thursday | 8:30am to 1pm 2pm to 6:30pm |
| Friday | 8:30am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 25 July 2025. Bank holidays may differ.
- Address
- Tyneham Close, Sandford, Wareham, BH20 7BQ
- Phone
- 01929 554490
- [email protected]
- Website
- www.sandfordsurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Purbeck PCN (a group of local surgeries that share services)
- NHS code
- J81631 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 7 April 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.7% | 15.2% |
| Diabetes | 9.2% | 7.9% |
| Asthma | 9.8% | 6.6% |
| COPD | 3.3% | 1.9% |
| Coronary heart disease | 6.0% | 3.0% |
| Depression | 12.8% | 14.3% |
| Obesity | 10.8% | 13.9% |
| Smoking | 10.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 94% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 53% | 78% |
| Asthma: annual review | 55% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Sandford Surgerythis surgery | – | 58 | 76% | 80% | Yes |
| Wareham SurgeryWareham, BH20 4PG | 1.7 miles | 38 | 38% | 80% | Yes |
| The Adam PracticePoole, BH15 4JQ | 3.8 miles | 20 | 33% | 71% | Yes |
| The Birchwood PracticePoole, BH17 7XW | 4.8 miles | 81 | 82% | 89% | Yes |
| Corfe Castle SurgeryWareham, BH20 5HH | 5.2 miles | 99 | 99% | 97% | Yes |
| Poole Town SurgeryPoole, BH15 2PG | 5.3 miles | 53 | 57% | 83% | Yes |
| The Newman Practice (Dr Newmans Surgery)Poole, BH15 2PG | 5.3 miles | 72 | 79% | 91% | Yes |
| The Harvey PracticeBroadstone, BH18 8EE | 5.8 miles | 93 | 90% | 90% | Yes |
| The Hadleigh PracticeBroadstone, BH18 8EE | 5.8 miles | 87 | 79% | 94% | Yes |
| The Wellbridge PracticeWareham, BH20 6DR | 6.0 miles | 46 | 54% | 81% | Yes |
The Birchwood Practice is 4.8 miles away, scores 81 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Sandford Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Sandford Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01929 554490.
How do patients rate Sandford Surgery?
In the 2026 NHS GP Patient Survey, 80% of patients at Sandford Surgery said their overall experience was good. The England average is 77%. 76% found it easy to get through by phone (England 57%). Its GPScore is 58 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Sandford Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Sandford Surgery as Good at its last published inspection (report published 7 April 2020).
What are the opening times of Sandford Surgery?
Reception is open Monday 8:30am to 1pm 2pm to 6:30pm, Tuesday 8:30am to 1pm 2pm to 6:30pm, Wednesday 8:30am to 1pm 2pm to 6:30pm, Thursday 8:30am to 1pm 2pm to 6:30pm, Friday 8:30am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 25 July 2025. Bank holidays may differ.
How do I contact Sandford Surgery?
Call 01929 554490 or visit its website, www.sandfordsurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is Tyneham Close, Sandford, Wareham, BH20 7BQ.
How many patients are registered at Sandford Surgery?
Around 2,087 patients are registered (January 2025). The surgery is part of Purbeck PCN, a group of local surgeries that share staff and services, in the Dorset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.