GP surgery in Poole

The Adam Practice

306 Blandford Road, Hamworthy, Poole, BH15 4JQ

Taking on new patientsInspection: Outstanding39,648 patients

Scores 20 out of 100, poor for a GP surgery in England. 71% of patients say their experience is good and 33% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2019. It is taking on new patients.

Poor Scores higher than 20% of GP surgeries in England. 10th of 11 in Poole Based on 110 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 14

  • Easy to get through on the phone8
  • Easy to contact online81
  • Good experience of getting in touch26
  • Did not wait too long for the appointment4

Quality of care 33

  • Patients rate the surgery as good24
  • Patients got what they needed30
  • Doctors and nurses listen32
  • Patients trust the staff11
  • Inspection rating (Outstanding)98
  • Health checks and screening done34
  • Meets NHS clinical targets60
  • Children vaccinated on time50

What patients say

110 patients answered the 2026 NHS survey about this surgery.

33%

find the phone easy

well below the England average (57%)

71%

say their experience is good

below the England average (77%)

-1

change since last year

2025: 72% · 2026: 71%

Getting in touch

Contacted the surgery by phone24%
Had their call answered straight away8%
Gave up or got no answer5%
Knew what would happen next straight away36%

The appointment

Were seen the same day12%
Waited more than a week63%
Were seen face to face91%
Saw a GP (rather than a nurse or other staff)68%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 33% 57% 29%
Easy to contact via website 72% 58% 50%
Easy to contact via NHS App 36% 54% 31%
Reception staff helpful 89% 85% 78%
Seeing the same person
Has a preferred clinician 33% 31% 33%
Sees preferred clinician 46% 42% 51%
What happened when they got in touch
Knew what would happen next 86% 84% 82%
Next steps within 2 days 80% 93% 73%
Good experience of contacting 67% 73% 60%
The appointment
Offered a choice of time or day 48% 57% 36%
Waiting time was about right 46% 69% 41%
Remote appointment 9% 26% 15%
The doctor or nurse
Good at listening 85% 87% 79%
Treated with care and concern 83% 86% 81%
Considered mental wellbeing 75% 75% 70%
Had all the information needed 89% 92% 88%
Confidence and trust 87% 93% 91%
Involved in decisions 86% 92% 82%
Needs were met 88% 90% 90%
Overall
Overall experience good 71% 77% 72%
Living with a long-term condition
Confident managing conditions 84% 79% 88%
Supported by local services 80% 70% 80%
Discussed managing condition 53% 43% 46%
Agreed a care plan 61% 46% 56%

Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

Tell us about this surgery

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 7 November 2025. Bank holidays may differ.

Address
306 Blandford Road, Hamworthy, Poole, BH15 4JQ
Phone
01202 676111
Website
www.adampractice.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Poole Central PCN (a group of local surgeries that share services)
NHS code
J81006 · NHS profile

Branch surgeries

Run by this practice from another building. Patients register with the practice, not the branch.

Heath Cottage Surgery
40 High Street, Lytchett Matravers, Poole, BH16 6BG
Lifeboat Quay Medical Centre
Unit A, Lifeboat Quay, Poole, BH15 1AE
Hamworthy Surgery
306 Blandford Road, Poole, BH15 4JQ
Poole Surgery
117 Longfleet Road, Poole, BH15 2HX
Upton Surgery
Upton Cross, Poole, BH16 5PW

Access and facilities

  • Accessible toilets
  • Baby-changing facilities
  • Bariatric equipment: weight support
  • Bus stop nearby
  • Cycle parking
  • Disability awareness and equality training for staff
  • Disabled car parking
  • Documents available in Braille
  • Documents available in large print
  • Free NHS WiFi
  • Free on-site car parking
  • Hearing loop or induction loop: helps to improve sound for hearing aid users
  • High-back waiting room chairs
  • Step-free access at entrances and exits

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Outstanding

overall, from the inspection published 29 March 2019

This rating is 7 years old. The CQC has not published a newer inspection.

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Outstanding
Is it well-led?Outstanding

About the patients

NHS records for the people registered here

39,648registered patients
Better off than mosthow well off the local area is
84.1years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension17.1%15.2%
Diabetes8.9%7.9%
Asthma9.1%6.6%
COPD2.5%1.9%
Coronary heart disease4.5%3.0%
Depression18.5%14.3%
Obesity14.2%13.9%
Smoking15.4%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4971%67%
Cervical screening, women 50-6473%75%
Blood pressure controlled (hypertension, under 80)68%68%
Blood pressure checked in last 5 years (45+)86%87%
Diabetes: blood pressure on target72%75%
Diabetes: blood sugar (HbA1c) on target52%57%
Diabetes: annual foot check78%78%
Asthma: annual review60%66%

Other surgeries nearby

All surgeries in Poole →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
The Adam Practicethis surgery2033%71%Yes
The Birchwood PracticePoole, BH17 7XW1.4 miles8182%89%Yes
The Newman Practice (Dr Newmans Surgery)Poole, BH15 2PG1.5 miles7279%91%Yes
Poole Town SurgeryPoole, BH15 2PG1.5 miles5357%83%Yes
Evergreen Oak SurgeryPoole, BH14 0HU2.3 miles6473%84%Yes
Canford Heath Group PracticePoole, BH17 8UE2.5 miles8691%90%Yes
The Harvey PracticeBroadstone, BH18 8EE2.9 miles9390%90%Yes
The Hadleigh PracticeBroadstone, BH18 8EE2.9 miles8779%94%Yes
Shore MedicalPoole, BH14 0DJ3.0 miles3250%70%Yes
The Rosemary Health CentrePoole, BH12 3HF3.1 miles3648%82%Yes

The Birchwood Practice is 1.4 miles away, scores 81 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is The Adam Practice taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), The Adam Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01202 676111.

How do patients rate The Adam Practice?

In the 2026 NHS GP Patient Survey, 71% of patients at The Adam Practice said their overall experience was good. The England average is 77%. 33% found it easy to get through by phone (England 57%). Its GPScore is 20 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for The Adam Practice?

The Care Quality Commission, which inspects GP surgeries in England, rated The Adam Practice as Outstanding at its last published inspection (report published 29 March 2019).

What are the opening times of The Adam Practice?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 November 2025. Bank holidays may differ.

How do I contact The Adam Practice?

Call 01202 676111 or visit its website, www.adampractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 306 Blandford Road, Hamworthy, Poole, BH15 4JQ.

Does The Adam Practice have a branch surgery?

Yes. The Adam Practice also runs Heath Cottage Surgery (40 High Street, Lytchett Matravers, Poole, BH16 6BG) and Lifeboat Quay Medical Centre (Unit A, Lifeboat Quay, Poole, BH15 1AE) and Hamworthy Surgery (306 Blandford Road, Poole, BH15 4JQ) and Poole Surgery (117 Longfleet Road, Poole, BH15 2HX) and Upton Surgery (Upton Cross, Poole, BH16 5PW). Patients register with the practice and can usually be seen at either site.

How many patients are registered at The Adam Practice?

Around 39,648 patients are registered (January 2025). The surgery is part of Poole Central PCN, a group of local surgeries that share staff and services, in the Dorset NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.