GP surgery in Lewisham
Sel Special Allocation Practice
The Jenner Dental Suite, 14 St. Germans Road, London, SE23 1RJ
Too few patients answered the 2026 NHS survey to give a fair score.
What patients say
14 patients answered the 2026 NHS survey about this surgery.
21%
find the phone easy
well below the England average (57%)
51%
say their experience is good
well below the England average (77%)
-15
change since last year
2025: 66% · 2026: 51%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 21% | 57% | 61% |
| Easy to contact via website | 20% | 58% | – |
| Easy to contact via NHS App | 11% | 54% | – |
| Reception staff helpful | 66% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 76% | 31% | 52% |
| Sees preferred clinician | 21% | 42% | – |
| What happened when they got in touch | |||
| Knew what would happen next | 45% | 84% | 80% |
| Good experience of contacting | 47% | 73% | 74% |
| The appointment | |||
| Waiting time was about right | 43% | 69% | 65% |
| Remote appointment | 37% | 26% | 49% |
| The doctor or nurse | |||
| Good at listening | 71% | 87% | 82% |
| Treated with care and concern | 71% | 86% | 89% |
| Considered mental wellbeing | 41% | 75% | 89% |
| Had all the information needed | 83% | 92% | 82% |
| Confidence and trust | 55% | 93% | 82% |
| Involved in decisions | 71% | 92% | 82% |
| Needs were met | 66% | 90% | 78% |
| Overall | |||
| Overall experience good | 51% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 22% | 79% | 60% |
| Supported by local services | 39% | 70% | 65% |
| Discussed managing condition | 36% | 43% | 82% |
Green means at least 2 points better than England, red at least 2 points worse. With about 14 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
Opening times not collected yet.
- Address
- The Jenner Dental Suite, 14 St. Germans Road, London, SE23 1RJ
- Phone
- 020 36402113
- Works with
- Ravensbourne PCN Ltd (a group of local surgeries that share services)
- NHS code
- Y06545
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Sel Special Allocation Practicethis surgery | – | – | 21% | 51% | – |
| Special Allocation Scheme (Nel)London, SE23 1RJ | under 0.1 miles | – | – | – | – |
| One Care LambethLondon, SE23 1RJ | under 0.1 miles | – | – | – | No |
| One Care LewishamLondon, SE23 1RJ | under 0.1 miles | – | 71% | 85% | No |
| Modality Lewisham (ML)London, SE23 1HU | under 0.1 miles | 18 | 41% | 72% | Yes |
| Woolstone Medical CentreLondon, SE23 2SG | 0.4 miles | 90 | 79% | 93% | Yes |
| Vale Medical CentreLondon, SE23 2JF | 0.5 miles | 43 | 54% | 79% | Yes |
| Sydenham Green Group PracticeLondon, SE26 4TH | 1.0 miles | 20 | 43% | 72% | Yes |
| Novum Health PartnershipLondon, SE6 4JH | 1.1 miles | 29 | 51% | 80% | Yes |
| Forest Hill Group PracticeLondon, SE22 0SQ | 1.2 miles | 13 | 42% | 51% | Yes |
Common questions
How do patients rate Sel Special Allocation Practice?
In the 2026 NHS GP Patient Survey, 51% of patients at Sel Special Allocation Practice said their overall experience was good. The England average is 77%. 21% found it easy to get through by phone (England 57%).
How do I contact Sel Special Allocation Practice?
Call 020 36402113. The address is The Jenner Dental Suite, 14 St. Germans Road, London, SE23 1RJ.
How many patients are registered at Sel Special Allocation Practice?
Around 179 patients are registered (January 2026). The surgery is part of Ravensbourne PCN Ltd, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.