GP surgery in Halifax
Spring Hall Group Practice
173c Spring Hall Lane, Halifax, HX1 4JG
Scores 10 out of 100, poor for a GP surgery in England. 58% of patients say their experience is good and 29% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 9
- Easy to get through on the phone4
- Easy to contact online6
- Good experience of getting in touch6
- Did not wait too long for the appointment35
Quality of care 16
- Patients rate the surgery as good5
- Patients got what they needed57
- Doctors and nurses listen21
- Patients trust the staff45
- Inspection rating (Good)50
- Health checks and screening done28
- Meets NHS clinical targets20
- Children vaccinated on time17
What patients say
112 patients answered the 2026 NHS survey about this surgery.
29%
find the phone easy
well below the England average (57%)
58%
say their experience is good
well below the England average (77%)
+8
change since last year
2025: 50% · 2026: 58%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 29% | 57% | 19% |
| Easy to contact via website | 33% | 58% | 24% |
| Easy to contact via NHS App | 49% | 54% | 31% |
| Reception staff helpful | 74% | 85% | 58% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 43% |
| Sees preferred clinician | 20% | 42% | 12% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 53% |
| Next steps within 2 days | 92% | 93% | 96% |
| Good experience of contacting | 54% | 73% | 39% |
| The appointment | |||
| Offered a choice of time or day | 33% | 57% | 31% |
| Waiting time was about right | 66% | 69% | 40% |
| Remote appointment | 32% | 26% | 43% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 72% |
| Treated with care and concern | 81% | 86% | 71% |
| Considered mental wellbeing | 68% | 75% | 49% |
| Had all the information needed | 89% | 92% | 88% |
| Confidence and trust | 93% | 93% | 79% |
| Involved in decisions | 84% | 92% | 82% |
| Needs were met | 92% | 90% | 77% |
| Overall | |||
| Overall experience good | 58% | 77% | 50% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 64% |
| Supported by local services | 74% | 70% | 54% |
| Discussed managing condition | 53% | 43% | 36% |
| Agreed a care plan | 22% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 September 2025. Bank holidays may differ.
- Address
- 173c Spring Hall Lane, Halifax, HX1 4JG
- Phone
- 01422 349501
- [email protected]
- Website
- www.springhallgrouppractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Central Halifax PCN (a group of local surgeries that share services)
- NHS code
- B84012 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Spring Hall Group Practice @ Rosegarth Surgery
- Rothwell Mount, Halifax, HX1 2HB
- Spring Hall Group Practice @ Siddal Surgery
- 117 Oxford Lane, Halifax, HX3 9DG
- Spring Hall Group Practice at Queens Road Surgery
- 252 Queens Road, Halifax, HX1 4NJ
- Spring Hall Group Practice at Southowram Surgery
- Law Lane, Halifax, HX3 9QB
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.0% | 15.2% |
| Diabetes | 11.3% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 15.9% | 14.3% |
| Obesity | 15.4% | 13.9% |
| Smoking | 17.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Spring Hall Group Practicethis surgery | – | 10 | 29% | 58% | Yes |
| Plane Trees Group PracticeHalifax, HX2 0QL | 0.7 miles | 70 | 74% | 83% | Yes |
| King Cross PracticeHalifax, HX1 3LW | 0.7 miles | 33 | 36% | 87% | Yes |
| The Boulevard Medical PracticeHalifax, HX1 2ES | 1.0 miles | 22 | 44% | 72% | Yes |
| Lister Lane SurgeryHalifax, HX1 5AX | 1.1 miles | 8 | 43% | 63% | Yes |
| Station Road SurgerySowerby Bridge, HX6 3AB | 1.2 miles | 23 | 46% | 61% | Yes |
| Caritas Group PracticeHalifax, HX3 6EL | 1.2 miles | 21 | 58% | 67% | Yes |
| Beechwood Medical CentreHalifax, HX2 8AL | 1.6 miles | 47 | 74% | 75% | Yes |
| Keighley Road SurgeryHalifax, HX2 9LL | 2.3 miles | 4 | 33% | 47% | Yes |
| Stainland Road Medical CentreHalifax, HX4 8BD | 2.8 miles | 41 | 61% | 72% | Yes |
Plane Trees Group Practice is 0.7 miles away, scores 70 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Spring Hall Group Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Spring Hall Group Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01422 349501.
How do patients rate Spring Hall Group Practice?
In the 2026 NHS GP Patient Survey, 58% of patients at Spring Hall Group Practice said their overall experience was good. The England average is 77%. 29% found it easy to get through by phone (England 57%). Its GPScore is 10 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Spring Hall Group Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Spring Hall Group Practice as Good at its last published inspection (report published 6 March 2024).
What are the opening times of Spring Hall Group Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 September 2025. Bank holidays may differ.
How do I contact Spring Hall Group Practice?
Call 01422 349501 or visit its website, www.springhallgrouppractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 173c Spring Hall Lane, Halifax, HX1 4JG.
Does Spring Hall Group Practice have a branch surgery?
Yes. Spring Hall Group Practice also runs Spring Hall Group Practice @ Rosegarth Surgery (Rothwell Mount, Halifax, HX1 2HB) and Spring Hall Group Practice @ Siddal Surgery (117 Oxford Lane, Halifax, HX3 9DG) and Spring Hall Group Practice at Queens Road Surgery (252 Queens Road, Halifax, HX1 4NJ) and Spring Hall Group Practice at Southowram Surgery (Law Lane, Halifax, HX3 9QB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Spring Hall Group Practice?
Around 28,628 patients are registered (January 2025). The surgery is part of Central Halifax PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.